Paragon Honda

I traveled from Hartford, CT to Paragon Honda to buy a car based on the information of autotrader. I did not find my desired car. But, Sayed Abu (sales person) helped me to find an another certified Honda car based on the information of autotrader. I did not find my desired car. But, Sayed Abu (sales person) helped me to find an another certified Honda Accord. He did outstanding job to find this car within my budget. He is a nice guy, and serving as a friend. I found some issues that related with this car. Sayed Abu has been supporting me to resolve these issues. Most of their people in customer service are well-mannered. For a specific reason, I had to talk to their sales manager, Mr. Nadib while sales person was absent, and found terrible experience upon talking with him. Hope, he will come up with the business manner for his customers. More

Great Experience. Sales: Angel Perez; Manager: Jason; Great Experience. Sales: Angel Perez; Manager: Jason; Financing Gary Lin; Delivery: Elsie Tavarez All of them did a great job in their roles, Great Experience. Sales: Angel Perez; Manager: Jason; Financing Gary Lin; Delivery: Elsie Tavarez All of them did a great job in their roles, I got a great CRV at a great price and very good financing. I will recommend this dealership and will come back again More

Yes because I had a good experience with the overall customer service at paragon honda. They were willing to help after issues were brought up. The car was in good conidtion and the customer serivice re customer service at paragon honda. They were willing to help after issues were brought up. The car was in good conidtion and the customer serivice representative was willing to work with me and find the answer. More

The service was good, and they did everything possible to The service was good, and they did everything possible to get me a new car since I'm new with my credit. Very friendly and I would recomend thes The service was good, and they did everything possible to get me a new car since I'm new with my credit. Very friendly and I would recomend these employees to anyone who wants to buy a car, specially if its your first. Alberto helped me as much as possible in choosing my car, and got the most appropiate one for me. The only bad part was that I had to go back to get my keys changed because they gave me the worng ones, but i got a free car wash. :) More

I was there, bought my first brand new car there. All team members were friedly and took care of me really well. All paper work was done the same day. Price could have been lower its just that i didn't n team members were friedly and took care of me really well. All paper work was done the same day. Price could have been lower its just that i didn't nigotiate.... ;) Rest everything was just great and I would highly recommend Paragon Honda Hill Side, NY. Victoria, Elsie and Williams were great and really helpful and I would highly recommed these people. More

ABDUL,SHAHADAT AND ELSIE WERE TOTALLY PROFESSIONAL AND CONGENIAL WITH ME. IFELT AT EASE AND MY QUESTIONS WERE ANSWERED TO MY SATISFACTION. UPON MY SECOND VISIT ABDUL SERAJ NOT ONLY REMEMBERED ME BUT PERS CONGENIAL WITH ME. IFELT AT EASE AND MY QUESTIONS WERE ANSWERED TO MY SATISFACTION. UPON MY SECOND VISIT ABDUL SERAJ NOT ONLY REMEMBERED ME BUT PERSONALLY ESCORTED ME TO RETRIEVE THE ADDITIONAL KEY THAT HAD TO BE PROVIDED TO ME! THIS TEAM HAS TRULY WON MY ADMIRATION. More

Absolutely horrendous service once you sign. They totally screwed up my insurance and registration. Never returned any calls, were unhelpful and rude, when I fiinally got through. Gave me totally wrong infor screwed up my insurance and registration. Never returned any calls, were unhelpful and rude, when I fiinally got through. Gave me totally wrong information. No apology.And all staff from reception to mangager Jason had same indifferent attitude. This after I spent $41,000 More

Very easy, fast ,friendly purchase, Certified Vehicles had very reasonable prices great selection to choose from, Had a bit of a communication issues getting all documentation and plates as out of state p had very reasonable prices great selection to choose from, Had a bit of a communication issues getting all documentation and plates as out of state purchase. Mohammad needs to remember to call back when he says he will, Mitchell could be sweet or short on the phone, After the actual sale was difficult to get someone to help me trace my out of state plates location..took 2 weeks and I finally reapplied for new ones and brought them in hand to dealer to pick up car . Nyesha was great, helpful and very understanding . When I was finally able to pick up vehicle it was exactly as promised by mohammad and all ready for me ( good job there ). David delivered the car and explained all options....very professional, with excellent customer service . I was given a voucher for gas and drove home. After a week at home I recieved a check from Paragon in the mail reimbursing me for the prepaid registration fees. What a pleasant suprise and I did not even ask for it! Thank you Paragon . All in all, I got the car I wanted at the price I wanted to pay delivered as promised. So I would say a Good experience on the whole. Thanks Paragon.......:) More

I was treated royally on each of my three trips to the dealer. Each time I walked in I was immediately approached by a representative who located my salesman Mr.Missaoui who was a perfect for me because I dealer. Each time I walked in I was immediately approached by a representative who located my salesman Mr.Missaoui who was a perfect for me because I don't like high pressure sales people. I was able to really decide on what "I" wanted. The post sale arrangements{DMV,Insurance,Inspection and registration}, was handled by my salesman,I didn't have to stand on any lines anywhere being annoyed. The delivery of the car went extremly smoothly.The assistance of Ms.Tavarez made the stack of papers I had to sign understandable and not a chore. The instructions in the car concerning the dashboard,radio and other accessories saved me at least a half hour of fumbling on my own. I hope to see them both when I go in for my next car. More

This was one of the most hasslefree, thorough, and pleasant visits to a mechanic that I've ever had. Wilson was excellent and got my vehicle in quickly and the work was impeccable. They really strive pleasant visits to a mechanic that I've ever had. Wilson was excellent and got my vehicle in quickly and the work was impeccable. They really strive to make sure that your car is in tip/top shape when it leaves their facility and yet they were never pushy or tried to get me to purchase unnecessary services. The quality of work has proved solid and reliable too. Wilson was super polite and responsive to my concerns. It was a pleasure and I'll definately be back! More