Paragon Honda

My lease on my 2006 Acura TXS was coming due and I needed to return the vehicle as well as lease a new car. My main concern was not to spend all day processing my request. I was very pleased that attentio to return the vehicle as well as lease a new car. My main concern was not to spend all day processing my request. I was very pleased that attention was paid to me and they made sure to finish my request as promptly as possible. I was happy the 2010 Honda Accord that a requested was available and for a good price. They coordinated the day with me in order to make my purchase as painless as possible. This is my third go around with Paragon Honda, dating back to 2004 and because of this pleasant experience I don't see why there won't be a forth. Thank you. Manuel Arocho. Transaction on September 15, 2010. More

The worse service I ever had. If you want to be ignored and mistreated, go to Paragon Honda Woodside Parts Department. I have a Honda Ridgeline, my wife has a Honda Civic and most of my friends have Hondas and mistreated, go to Paragon Honda Woodside Parts Department. I have a Honda Ridgeline, my wife has a Honda Civic and most of my friends have Hondas. Honda is been recognized as a top brand not only for its durable cars but also for its great customer service. Today, I changed my mind about its customer service when I went to the parts department just to request some "rubber blades" for my cars. What did I say? rubber blades, well it seems that the part department person does not know what that is. His name is Kelvin and after making fun of my request he corrected me and with a very bad attitude he said: you want an "insert". I said to him that every time I want those rubber things for the blades I ask for a rubber blade, he kept on having his bad attitude and said that I was wrong, I needed some "inserts". After feeling as an ignorant I decided to not buy what I was looking for and leave this place, he did not even care and called up the next customer. His attitude irritated me since I do not want another customer to be treated like this any more. I decide to call a manager, he did not even paid me attention, I almost had to scream requesting a manager until someone from the back came over and presented as the manager his name was Paul. I asked him that I wanted some rubber blades for my cars and he did not understand either, he said you want some inserts, I said to him I was not sure of the exact name of the part but it was the rubber thing that comes with the blade, he said that those things are called inserts. Finally, I got my parts, I left the place and on my way home I decided to take a look at the receipt and what a surprise when I saw the name of the part on the receipt is Rubber Blades. This only proofs that Kelvin was trying to make fun of me and that he just wanted to take a bad attitude at me. I am also surprised that the manager did not know how the part are called. All in all, I am not coming back to this place. It used to be my favorite but I rather go somewhere else. I like going to Honda to get the genuine parts but to be treated like garbage I rather go to Autozone or Strauss, I pay less and I do not think they treat you in such rude way. More

I visited recently with my sister to purchase her new vehicle, (disclosure: I have bought 5 vehicles in the past!) and am always impressed by the customer service. Clara is always a pleasure to "deal" vehicle, (disclosure: I have bought 5 vehicles in the past!) and am always impressed by the customer service. Clara is always a pleasure to "deal" with, Gary was up front and straight to the point with the financing aspect of the deal and David Pena was "great" when it came to explaining all the ins and outs of my sister's new Honda Pilot. Keep up the good work...will see you in three years! : ) More

When leasing a Honda accord from Alex I felt he went far beyond the call of duty. I never felt pressured to buy but at the same time I felt he was there to help me in my important decision. I would certainl beyond the call of duty. I never felt pressured to buy but at the same time I felt he was there to help me in my important decision. I would certainly reccommend future customers to visit alex at paragon Honda. Elsie Earez suprised me with her caring when she introduced my lease to me. I am sure just explaining something can be done by anyone, however I soon realized that she was not gonna let me go unless I completeley understood my new purchase. Thank you both for your devoted service. More

The employees were very attentive, friendly, and helpul and i felt that they were very honest and were not just trying to get a sale even though that is what their job is. They made me feel that they were and i felt that they were very honest and were not just trying to get a sale even though that is what their job is. They made me feel that they were there to help me too while making a sale.So i felt that the service offered was the best thing. Also i was encouraged to ask questions, and was asked more lots of times if i had any. Everybody was friendly even if they were standing around. The work area was not intimidating and i felt that it could have been because you were basically siging your life away with so many papers to sign. More

Overall- great experience. We went to another Honda dealership in our area and ended up walking out because we waited so long for someone to help us. We came to Paragon Honda and we were not sorry we d dealership in our area and ended up walking out because we waited so long for someone to help us. We came to Paragon Honda and we were not sorry we did. Our salesperson, Aaron, was informative, patient and helpful. He answered all of our questions, and even recommended some good places to eat in the neighborhood! The manager was accommodating and we were able to get to a mutually acceptable deal even though we came in with a really tight budget. The car is beautiful, I am looking forward to being a loyal Paragon Honda dealer for years to come. More

I bought my first car this weekend at Paragon Honda and it was truly a memorable experience. When you first walk into the dealership, you are greeted by a receptionist and offered free cookies. After che it was truly a memorable experience. When you first walk into the dealership, you are greeted by a receptionist and offered free cookies. After checking out the Honda Accord, we sat down with Alex, and he suggested that I go along with the incentive priced car, which worked out great since this is the year-end closeout. Alex is a very kind salesman who listens to concerns and provides clarification on things that one may not understand. My family appreciated the free coffee as well. Next, I met with Joy, who despite being severly delayed from his vacation, was able to provide a lengthy, informative presentation on what it's like to join the Honda family. Last but not least, there's Elsie, who is an expert on the ins and outs of the car (thanks for helping me set up my Bluetooth!). All in all, the biggest thrill is ringing the bell once you officially become the owner of the car. And another bonus, you are eligible to receive a free bicycle with the purchase of a new car. Thank you Paragon Honda! More

I traveled from Hartford, CT to Paragon Honda to buy a car based on the information of autotrader. I did not find my desired car. But, Sayed Abu (sales person) helped me to find an another certified Honda car based on the information of autotrader. I did not find my desired car. But, Sayed Abu (sales person) helped me to find an another certified Honda Accord. He did outstanding job to find this car within my budget. He is a nice guy, and serving as a friend. I found some issues that related with this car. Sayed Abu has been supporting me to resolve these issues. Most of their people in customer service are well-mannered. For a specific reason, I had to talk to their sales manager, Mr. Nadib while sales person was absent, and found terrible experience upon talking with him. Hope, he will come up with the business manner for his customers. More

Great Experience. Sales: Angel Perez; Manager: Jason; Great Experience. Sales: Angel Perez; Manager: Jason; Financing Gary Lin; Delivery: Elsie Tavarez All of them did a great job in their roles, Great Experience. Sales: Angel Perez; Manager: Jason; Financing Gary Lin; Delivery: Elsie Tavarez All of them did a great job in their roles, I got a great CRV at a great price and very good financing. I will recommend this dealership and will come back again More

Yes because I had a good experience with the overall customer service at paragon honda. They were willing to help after issues were brought up. The car was in good conidtion and the customer serivice re customer service at paragon honda. They were willing to help after issues were brought up. The car was in good conidtion and the customer serivice representative was willing to work with me and find the answer. More