Paragon Honda

We purchased a Certified Pre-Owned vehicle at Paragon on a Thursday and wanted to bring it in on Saturday for some cosmetic work and to get new tires. Anthony took the time to understand and record all iss a Thursday and wanted to bring it in on Saturday for some cosmetic work and to get new tires. Anthony took the time to understand and record all issues in the workorder. He had 4 new tires put on the car and ordered the other parts. We left the car there on Saturday and he drove us to the subway station so we could head into the city. When we got back he drove past us ( I assume on his way home) walking to the service center from the subway station. He recognized us and stopped and gave us a ride to the service center and personally handed our car back to us. It was the best dealership service experience we have ever had. Even though it is not the closet Honda dealership to us (we are in Jersey), we will getting our Odyssey serviced at Paragon. Thanks Anthony. Tony and Dawn Levite More

buying a car is a real big and serious decision and a lot of care in trust is needed at that moment so having this experience with "PARAGON" feeling that they try to please me and fill my needs not pushing t of care in trust is needed at that moment so having this experience with "PARAGON" feeling that they try to please me and fill my needs not pushing thier... is realy a thing people should take in count when going to Paragon i had William being my selas person as a first time customer even though i returned the third time till my final sale and Justin made an extra special effort to get me approved for the best rate possible and did!i think that's what makes Paragon so special and pulls people everyone feels how they work for every individual to make the best possible for them More

HE DOES A VERY GOOD AND GREAT JOB I WOULD RECOMMEND TO EVERBODY I KNOW. EVERBODY I KNOW. THANK YOU VERY MUCH FROM VICTOR BELLO More

yes i would recoomend this dealer ship, because the first time we leased which was 3 yes ago the saleman they had was terrible and we called and told someone about him ( i became ill and was injured 3 day time we leased which was 3 yes ago the saleman they had was terrible and we called and told someone about him ( i became ill and was injured 3 days afer the lease this man would not even return a call was so rude with my wife i swore never to return to hondda // after time talking with my wife i did return and wow was i amazed angel perez could sell someone the brooklyn bridge 2 times and is still an honest and hard wrking man this we could tell in 20 minutes and most of the other staff we met that day were the same kind and considerete, honda has come a long way baby in 3 years.. i hope to do more busniess with them in the future just told 2 friends that also are looking for cars to go there and ask for angel ty mr. and mrs j robinson More

I am very satisfied with the customer service provided. I like the car as well my kids. Vincent help us with everything that we needed to know. Thanks for the opportunity to get our first car which is going like the car as well my kids. Vincent help us with everything that we needed to know. Thanks for the opportunity to get our first car which is going to help us with our credit. Thanks. I feel happy about the choice that we made. Thank you for the trust provided. More

Let me say that my experience dealing with Rick was excellent. He was courteous, attentive, honest, and seemed to really care about making my experience a decent one. I came to Paragon Honda because I excellent. He was courteous, attentive, honest, and seemed to really care about making my experience a decent one. I came to Paragon Honda because I found a good price on a 2006 certified Honda Pilot. I was very disappointed to find out the the car had not been certified prior to my arriving and it left a very bitter taste in my mouth. After all was said and done, Joe, the sales manager (very reluctantly) promised me that he would certify the vehicle if I were to purchase it. Although he did, I could tell that he didn't want to. Rick, on the other hand, assured me that the vehicle would go through the rigorous certification process to meet Honda's standard. He even stayed two hours late to make sure my car was in order. I am not only very pleased with my vehicle, but astonished that Rick was able to provide me that kind of customer service in an environment that clearly is not customer oriented. Anyway thank you Rick! More

After dealing with several unscrupulous dealers, one of which attempted to attach a "destination charge" of $1200 on a used vehicle that two hours before he told me he "took in" himself, we ended up at Par which attempted to attach a "destination charge" of $1200 on a used vehicle that two hours before he told me he "took in" himself, we ended up at Paragon. I must admit, it was a bit of a shock to get a phone call while enroute to the dealership from the marketing department, who told us to ask for Joe Carusone when we arrived. It turns out that their internet marketers check on you almost immediately after you do the "black book" valuation on your trade-in. Upon arrival we were greeted and directed straight to Joe, who knew the stock of Honda Pilots almost by memory. After listening to our needs, he sent us to see several models with Sal, who is a bright young man with a good "customer first" attitude. After seeing the Pilots on two lots, we got down to numbers which is always the place where we began having troubles. For instance, at Route 22 Honda, along with their bogus (fraudulent?) destination charge, they also had a $349 "dealer administration" charge which included a $99 "computer" charge (why, did they need a new laptop?), and tried to sneak in a $699 "millennium Package" (we're ten years into the millennium, why do I need this?)which sounded suspiciously similar to the "undercoating" made so famous by the movie "Fargo." Well, after a bit of a rough start with Joe, we ended up getting a good price on a Pilot along with a fair trade-in value. Our only negatives were the tremendous amount of time wasted sitting in the dealership while they tried to figure out what seemed to be simple issues regarding payment and insurance. If you are using another bank to finance your purchase, be sure to get a certified check from them as they are not familiar with the concept of ACH transfers or electronic checks. In fact, another manager, who failed to identify himself by name (but looks like a cross between Woody Allen and that guy from Die Hard who says "Hans, Bubbie, I'm your white knight!")who told me with a straight face that it would be irresponsible to think that a payment could be made electronically. When I pointed out that his theory was faulty, as I could just as easily produce a fake check on a printer as I could an ACH electronic check, I was told that they were doing all they could to be reasonable. Well, welcome to the 21st Century, guy. The other hang up was with the insurance card, and took a twenty minute phone call to my carrier to finally resolve. If you have a good insurance company who will work with you, you'll be fine, but beware if you do not. Overall this was certainly not a sign-and-drive experience, but for the most part I would recommend the dealership for their pricing and willingness to find the right car for your needs and budget. More

This honda dealer is the best dealer ship I've been to since I bought my honda, the service advisor edwin really helped me out with my problem and gave me all the information I needed to get my car fix since I bought my honda, the service advisor edwin really helped me out with my problem and gave me all the information I needed to get my car fixed and the wait was not long at all, edwin really helped me out a lot and now my car is running better than ever. Thanks for all the help paragon honda! You will be seeing me again! More

when my car would not start I called Anthony Petito and he walked me through what to do. I managed to get the car started and drove to Paragon, whereupon Angel Cruz took care of servicing my car. Although he walked me through what to do. I managed to get the car started and drove to Paragon, whereupon Angel Cruz took care of servicing my car. Although it was close to lunch hour, they managed to squeeze me in knowing that I intended going upstate today. Thank you for a making it a less traumatic experience. More

Alex Bifina (service advisor) from Paragon Honda in Woodside is the best service advisor’s I have ever dealt with. I have been going to Paragon Honda since 2006. I have just once made the mistake of Woodside is the best service advisor’s I have ever dealt with. I have been going to Paragon Honda since 2006. I have just once made the mistake of going to Hillside Honda in Jamiaca and the worst experience I ever had. I was upset with the way I was treated. Paragon Honda is far from where I live but it is worth every bit of it. I have never dealt with such professionalism, personable and an understanding individual. He understands your car needs, even if it may be a regular servicing for maintenance or a specific concern you have. You will not walk out of there until your concerns are completely addressed. He is very honest. He will work with you and to the best interest of your concern, may it be time or financial. If I could rate Alex from 1 to 10, I would rate him and his excellent service an 11! Thank you Alex for all you have done. Ruchita S. More