Paragon Honda
Queens, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 5:00 AM - 9:00 PM
Tuesday 5:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 4,796 reviews
Solomon was very friendly, professional, helpful, and went the extra mile to make sure I was well taken care of throughout the sales process. I would definitely recommend working with him to anyone consi went the extra mile to make sure I was well taken care of throughout the sales process. I would definitely recommend working with him to anyone considering purchasing or leasing a Honda. More
Mr Urdininea was very helpful throughout the car buying process. This was my first time making a car purchase on my own and it was enjoyable. He answered all of my questions and concerns. I love my new process. This was my first time making a car purchase on my own and it was enjoyable. He answered all of my questions and concerns. I love my new car. Thank you very much! More
Juan Arias fue bien atento conmigo y bien profesional.Pienso que me ayudo mucho tratando de acomodar mis demandas para conseguir el mejor precio posible. Pensaba que el proceso de la venta ib profesional.Pienso que me ayudo mucho tratando de acomodar mis demandas para conseguir el mejor precio posible. Pensaba que el proceso de la venta iba a ser bien complicado pero juan lo simplifico lo mas posible.Definitivamente recomendaria a Juan Arias a cualquiera que este pensando comprar un Honda. More
The only reason I give 4 stars on experience and customer service is because of the length of time I had to deal with going back and forth on my issue, other than that, in the end my experience turned out gr service is because of the length of time I had to deal with going back and forth on my issue, other than that, in the end my experience turned out great. I started with purchasing a brand new vehicle from White Plains Honda, which had a vibration in the steering wheel and car at highway speeds of an average 60+ on the test drive. After they agreed on the deal to fix the issue I went ahead and purchased the vehicle. They took the car into their service department the very next day and said all that was needed is balancing. The car felt a little better, yet the issue was not eliminated. The vibrating continued. Long story short, I was back and forth and back and forth for 6 months with this issue wondering why they didn’t just replace the wheels already, as I requested, instead of trying to repair them over and over again. White Plains seemed as they were beating around the bush. FINALLY, I get a chance to address my concerns to the dealership manager Brian, and he has me get assisted directly by Anthony Petito at Paragon Honda service. For some reason he is the only one who made perfect sense. He believed, why keep putting a band-aid on it when you can just replace the wheels, which is exactly what I was thinking. He was very understanding in the fact that it is a brand new vehicle and that the issue will be completely be resolved if they just replace the wheels for me. They ordered the parts and no more than a couple days later I was able to go back and have the wheels replaced for brand new ones out of the box. He had the technician named Kenny test-drive my car before replacing the wheels. Kenny was also great! While others test-drove the car making me feel like I was imagining the vibration, he immediately was able to tell there was a problem with the wheels even before hitting 60mph. You can tell this guy knows what he’s doing. He even noticed when breaking that there was also slight vibration and replaced the breaks for me as well free of charge! From now on I will just deal with Anthony and Kenny for maintenance and issues with my Honda. For now my problems are all fixed! More
Primero que todo, quiero agradecer a Fernando Urdininea y a Jason Graciano por su ayuda y su pasiencia durante el proceso de compra. Ellos me ayudaron y me aconcejaron para escojer el carro ideal para mi, es a Jason Graciano por su ayuda y su pasiencia durante el proceso de compra. Ellos me ayudaron y me aconcejaron para escojer el carro ideal para mi, este es mi tercer carro que saco en paragon hoda y siempre he estado satisfecho con la atencion y el servicio que me han dado.... MUCHAS GRACIAS POR TODO!!!!!! les deseo muchos exitos... More
From the start Juan was very professional, by all means informed to be expecting and ready for our appt. Patient and good effort to get us the best deal available. Even throughout a last minute hiccup he w informed to be expecting and ready for our appt. Patient and good effort to get us the best deal available. Even throughout a last minute hiccup he was able to get us the truck we really wanted. It's our third vehicle and we keep coming back that should say enough. More
If you go to paragon honda make sure you come and see sultan, he's the best ,he'll walk with you from lot to lot just to find you a right car. I'm so glad that he found the car that i've been looking for sultan, he's the best ,he'll walk with you from lot to lot just to find you a right car. I'm so glad that he found the car that i've been looking for.. More
Juan is the best dealer I've ever met! He is very patient and kind. He tried to meet all my demands. He also tried to find a fair price for me. I'm going to bring my friend who wants a Honda Accord t patient and kind. He tried to meet all my demands. He also tried to find a fair price for me. I'm going to bring my friend who wants a Honda Accord to Juan! More
Thank you very much to Camilo Barrientos and Juan Arias, your expertise advices and patience was really fundamental to close a great deal, thanks for all your help. your expertise advices and patience was really fundamental to close a great deal, thanks for all your help. More
I have to admit that purchasing a car at Paragon Honda with sales professionals such as yours was one of the most gratifying experiences I have had. Monica took her time and was patient - to be sure I got with sales professionals such as yours was one of the most gratifying experiences I have had. Monica took her time and was patient - to be sure I got the right car for my needs. She kept me updated on the status of the delivery of the vehicle every step of the way. The General Manager, Mike was a pleasure to deal with as well. I never felt pressured. He was actually on his way home for the night when I walked into Paragon at the beginning of a strong snow storm and didn't hesitate to take off his coat and assist me for over an hour. He took me through the financial contract with expert care and professionalism. I can honestly say that although we live closer to another Honda dealership, I would not hesitate to return to Paragon Honda to purchase another vehicle in the future. They made my purchase pleasant, not the hard sell feeling like other dealerships. Thank you for a wonderful deal and experience!! More