Paragon Honda
Queens, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 5:00 AM - 9:00 PM
Tuesday 5:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Horrible customer service I went to buy a car. They were trying to sell me a a car that was scratched all around I told them they had to fix it for me to buy it ok. They said o I went to buy a car. They were trying to sell me a a car that was scratched all around I told them they had to fix it for me to buy it ok. They said ok, come get the car after thanksgiving. I go to pick up the car and they told me they messed up the paperwork on the title and they gave me the same exact car less miles for the same price. When I went to see it this car was also all scratched up. That's when I started to realize these people are shady. They got a bunch of you kids who are clueless. Anyways they say ok give us a few days we'll paint the car for you. That was Dec 10 , it's Christmas Eve and I still don't have the car after I was left a voicemail from service saying by Monday12-20 I call Monday and made sure I told them this car is a gift , so they tell me Tuesday. I call Tuesday they tell me weds. And Christmas Eve and I don't got the car to give to my fiancé. Between Th sales experience and service experience this is the worst place to buy a car. Stay away. More
I will never buy a Honda again because of this experience I will never, EVER get my car serviced at Paragon Honda again. I will never buy a Honda product again because of this experience. After my car sit I will never, EVER get my car serviced at Paragon Honda again. I will never buy a Honda product again because of this experience. After my car sits for three days in the service department with no word, and after no less than 12 calls to the service department, I finally am able to get a hold of my "service" representative through his supervisor, Chris. Nick tells me that my car will need a new starter clutch, the exact same repair that I had paid $2500 for less than 10,000 miles previous. When faced with this information, Nick and his department refused to stand by their work and propose to charge me full price for another new starter clutch installation. Unacceptable. Just last May, after less than 70,000 miles, my hybrid battery went "bad" (according to the engine codes) and had to be replaced to the tune of $3500. The warranty had expired less than one month prior. If I didn't agree to replace the hybrid battery (even though the car was running fine), Paragon would not pass the car for the NY State inspection. These guys have no integrity. Lastly "Brian Benstock," I'm sure you will reply with one of your boilerplate messages about how you'll do everything you can to fix this problem. Your service department has my phone number, feel free to give me a call. If you're serious about standing behind your service, you'll make this right. More
I like Paragon Honda "I came in for a recall and was curious about myb trade in, met with Thomas Ng, one of the sales consultants, he worked with me from A to Z, and even "I came in for a recall and was curious about myb trade in, met with Thomas Ng, one of the sales consultants, he worked with me from A to Z, and even gave me a company loaner car for me to drive to my meeting while I was waiting for my new mdx for inspection and details, really satisified with his services and he even followed up with me few days after and make sure I'm happy with the new car, really recommend Thomas to all of you guys" More
Amazing experience at Paragon Honda thanks to Haitham! When I came to Paragon Honda, I came looking for one car and even though I didn't end up with the car I came in mind with, I ended up with one better. When I came to Paragon Honda, I came looking for one car and even though I didn't end up with the car I came in mind with, I ended up with one better. Very comfortable payments and awesome car. Haitham is very patient and understanding and he will do anything in his power to help you and end up leaving a happy customer. I recommend Haitham as a sales person, he is the best! More
Paragon Honda Service Center Woodside It's terrible experience in terms of customer service. The staff are very insensitive. Some instructions were not followed and tire caps were not retu It's terrible experience in terms of customer service. The staff are very insensitive. Some instructions were not followed and tire caps were not returned. More
First time leaser - Amazing experience Amazing experience at Paragon Honda. Matt Adovic and Haitham Elkholi were really great in accommodating us in every way possible. I had some credit b Amazing experience at Paragon Honda. Matt Adovic and Haitham Elkholi were really great in accommodating us in every way possible. I had some credit but not very long history. I've never had a car or lease before but they made it possible to leave the same day with a brand new fully loaded Honda Touring. I recommend this dealership. Thank you all again! More
Very satisfying experience. Thank you to Tonay and Shun for being kind. Both of them were very helpful, patient and knowledgable of the products. Come see them if you need outsta Thank you to Tonay and Shun for being kind. Both of them were very helpful, patient and knowledgable of the products. Come see them if you need outstanding customer service. More
love my honda anybody who want a great car go see Lucas and sales manager Ariel we rate them 10 stars all the staff were great you will never leave the Honda fa anybody who want a great car go see Lucas and sales manager Ariel we rate them 10 stars all the staff were great you will never leave the Honda family thank Jose and Liz More
Great experience with sales profissnional Haitham It is first time for me to buy a car in America , Haitham helped me a lot in choosing the most suitable car for me with reasnable price offered from P It is first time for me to buy a car in America , Haitham helped me a lot in choosing the most suitable car for me with reasnable price offered from Paragon Honda. I would recommend any friend seeking new car to meet Haitham and purchase car from Paragon. Excellent experience . More
GREAT TEAMWORK!!! My Sales Associate, Ruisdael, was very helpful and informative about Honda's product line. He definitely knows the products he's selling and has a ve My Sales Associate, Ruisdael, was very helpful and informative about Honda's product line. He definitely knows the products he's selling and has a very good customer service. He didn't make me feel forced or obligated to purchase but made me feel good on my decision once I decided on a car. I am very impress with the customer service and professionalism I experienced. Excellent, competitive pricing and the customer service is second to none. Once I've selected the car that I wanted and ready to drive it out of the lot, Shun (Delivery Specialist) sat with me in the car and took her time explaining the features of my new Honda Civic. She was very thorough, knowledgeable and very helpful. She answered all my questions and even called a few days later to follow up. You have a great team and this is why you're the #1 dealer in the world. I'm very happy with my decision and will definitely refer Paragon Honda to my family and friends. My brother and sister in-laws have purchased a few cars from Paragon Honda already and I'm definitely now a member of Paragon family for life. Thanks for helping me with my purchase and will see you with my future purchases. Keep up the good work!!! -Sam Alcotas More