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Paragon Honda
Queens, NY
4,711 Reviews
If you're going to buy a new Honda at Paragon Honda, serving Brooklyn, Bronx, New Rochelle and New York NY, or take your car in for routine maintenance or an auto repair, you probably want to know a little bit about us. Makes sense.
Paragon Honda, located at 57-02 Northern Blvd Woodside, New York is happy to tell you that we've been serving the Brooklyn, Bronx, New Rochelle and New York NY area for longer than many of you might have owned your current car. With those years comes invaluable expertise, which we put to your advantage. We're not just talking acumen on new Honda models, but used cars, service and auto repairs and perhaps most importantly - Honda financing.
We hand pick each member of the Paragon Honda team for their high level of competency, vast knowledge, eagerness to learn late-breaking technology, ability to relate to drivers from all walks of life, and commitment to keeping Paragon Honda a pressure-free environment, which if you ask many of our patrons, makes us a dealership in the rough.
Of course the best way to see for yourself the distinct experience you'll have at Paragon Honda is to explore our new Honda in Woodside models; used cars; service department ; financing; certified car parts in person, at 57-02 Northern Blvd Woodside, New York.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 5:00 AM - 9:00 PM
Tuesday 5:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 4,711 reviews
December 30, 2018
Masihaj is the best salesman I went to a lot of dealers but no one could help like Masihaj did . I went for a 2018 Honda Accord touring and got it . I told him my credit score and I went to a lot of dealers but no one could help like Masihaj did . I went for a 2018 Honda Accord touring and got it . I told him my credit score and my situation and he mad it happen. I highly recommend him and this dealership to all my friends and family. I giving this dealership and the number 1 salesman (Masihaj) 10 stars . Quick straight forward, no lies just honestly. More
by kimberly710
Employees Worked With
Mahesh Bissessar
December 28, 2018
Best in town Hands down This is my FAVORITE Honda Dealership I have ever been too. It was my first and definitely not my last time. My advisor Abdullah was wonderful and hone This is my FAVORITE Honda Dealership I have ever been too. It was my first and definitely not my last time. My advisor Abdullah was wonderful and honest. The customer wait area was actually clean, they have snacks and coffee. The wait wasn’t really that long and Abdullah kept me up to date with my vehicle. Absolutely wonderful 5 stars! More
by Hz13
Employees Worked With
Abdullah
December 27, 2018
best service center This Place was awesome! Abdullah, the service center associate, was amazing! He took care of everything, I was in and out. They did not make me wait l This Place was awesome! Abdullah, the service center associate, was amazing! He took care of everything, I was in and out. They did not make me wait longer than my scheduled appointment and he explained the whole process to me. For the first time I felt like I was not lost in a service center! I will definitely go back to this location and recommend it to the people I know!!! More
by sadiqamayan
Employees Worked With
Abdullah
December 25, 2018
VERY POOR CUSTOMER SERVICE MENTALITY AND ROCK BOTTOM COORDINATION. On Dec 24, 2018 - after having confirmed by phone at 11:30am that their dealership would be open till 7pm - I MENTALITY AND ROCK BOTTOM COORDINATION. On Dec 24, 2018 - after having confirmed by phone at 11:30am that their dealership would be open till 7pm - I boarded a bus with my mechanic friend to come to NY on a 4.5 hour trip (not to mention the futile return trip). I was looking for a pre-owned vehicle. Halfway into the trip, I got a call from Madeline saying the dealership was going to close at 6pm instead of 7pm (as I had been informed earlier). It was deeply insulting to get a person (& his mechanic friend) on a bus from Washington DC and to close earlier. I called the customer care manager (Salameh). She confers internally and calls be me back saying - Louise - a floor manager will be around till 7pm. Lo and behold, I get there at 6:30pm and the dealership is locked. I text Salameh and she informs me that Louise left early for Christmas Eve - as if Christmas only applied to their employees - and not me and my family. It is not in the Christmas spirit to leave people hanging after they've made an out of town trip to see your cars. Not one of you could muster - a sorry! YOU SHOULD BE ASHAMED. More
by Used Car Buyer
Employees Worked With
Salameh (spelled correctly?) (Customer Service Manager), Louise Petrus, Madeline Collado, Tina Cruz
December 25, 2018
Don't take your car to Paragon Honda for service Google need to add another way to rate these dishonest companies .. 1 star is not what wanted to rate them , it would have been satisfied with givi Google need to add another way to rate these dishonest companies .. 1 star is not what wanted to rate them , it would have been satisfied with giving them a negative score ( - 99 stars ) I took my vehicle in for service , they kept the vehicle for several days , when I got the vehicle back . My technical tools was missing , I called to make then service agent aware of the missing items , they never call me back . It's so simple in today's world there's cameras everywhere , just simply check the cameras . I know they had other customers with this same issue. But at least call me back and say something.. These tools are not cheap , I left them in the trunk space of the vehicle , I was in there for none trunk related service ( oil change , registration sticker and wiper blades ) My warning to any customer taking your car in for service .. Please be aware you can loose all your valuables. Take them with you in the waiting room. More
by Sound City Intl
Employees Worked With
Joseph Lahey
December 22, 2018
Mahesh was so helpful and answered all my questions and grea Because I've been coming to this dealership for nearly 20yrs always bought honda love the crvs never had any issues great people great service Because I've been coming to this dealership for nearly 20yrs always bought honda love the crvs never had any issues great people great service More
by Mickoo7
Employees Worked With
Mahesh Bissessar
December 21, 2018
Easiest way to buy a car I have never purchased a car on the internet before and had my misgivings. But there were so many good reviews of Paragon that I decided to ignore all I have never purchased a car on the internet before and had my misgivings. But there were so many good reviews of Paragon that I decided to ignore all my fears and go for it. They had the car I wanted at the price that was reasonable. A few phone calls a few text messages and an arranged delivery ... I could put in a full day's work and have a car waiting for me at the end of the day. Give them your business. Worth it. More
by John c
December 21, 2018
Service Excellent service Kevin Singh is one of the best representative. I Recommend him strongly .Thanks for wonderful service, will be back soon. Thank you Excellent service Kevin Singh is one of the best representative. I Recommend him strongly .Thanks for wonderful service, will be back soon. Thank you so much More
by WeserDorjee
Employees Worked With
Kevin Singh
December 19, 2018
The best sales man in Honda Best experience I had In Honda smooth deal from all the cars I bought in the past Haytham made a smooth and easy deal like it was nothing I think if I Best experience I had In Honda smooth deal from all the cars I bought in the past Haytham made a smooth and easy deal like it was nothing I think if It was grocery shopping it would took more then that thank you Haytam so much for your help I definitely recommend you and the dealership and you really deserve a better position then a sales one day I will see you there as a general manager More
by Ahmedhafez
Employees Worked With
December 19, 2018
Terrible Experience I went to Paragon Honda today after going to multiple dealerships trying to get the best offer for the end of the year holiday offers. I read all the I went to Paragon Honda today after going to multiple dealerships trying to get the best offer for the end of the year holiday offers. I read all the great reviews on google and thought this would be a good place to get a better offer. I met with Vanessa Leiva (who is not a sales manager and who previously indicated that I would be speaking to one) and informed her which specific Honda Civic sedan I am interested in. She spoke to her manager, Allister Harry, and got me a good deal of a price that included the sales tax. Only additional costs were the destination fee, dmv fees, and registration. She told me I would need to put down at least $100 deposit in order to guarantee the price offered. She claimed she was trying to help me by getting that offer with Allister. She left to speak to Allister and then told me it is now $500 I have to put down for the guaranteed price. I ultimately agreed, signed the customer offer document and gave her my credit card. She left to charge my card and came back with a typed document that was $2000 above the price she guaranteed me. I noted the error and she then left again to speak to Allister. After waiting for a very long time she finally came back and questioned again (which I told her initially when I came in) the other dealership offers that were given to me and if the prices included tax. I was honest and told her no. She then revealed that she saw I had documents of offers in my hand and wanted to see them. I told her that it was inappropriate for her to check what papers I was holding and refused to show her the other offers given. I had already shown her earlier the better deals I found online and the deal that Anessa from her gave me over the phone. She left to speak to Allister again and then came back to tell me that the price can only be offered for the 2018 Honda Civic (which was all sold out). I was extremely upset because now I was manipulated into paying a $500 deposit for a price I did not sign for. She went to get Allister who finally decided to show up after spending at this point 2.5 hours with Vanessa. He told me that he has to charge sales that and that Vanessa would never say that the price offered included tax (even though she absolutely did). At this point I knew I was lied to and asked for a refund for my deposit. I asked for a receipt indicating that the refund will be proceeded and Allister kept insisting that there is no such receipt and that there is only a receipt for the charged deposit i paid for initially. He left to credit back my credit card and then Vanessa came back after waiting a long time with a handwritten document of my refund being processed. So again I was lied to that there was no such document. I noticed the document wasn’t signed and asked for her to sign it. I asked to have my signed paperwork back since at this point I will not be doing business them. Vanessa refused so I requested that she ripped up the documents. I left extremely angry and very disappointed. I don’t understand at all how they have so many positive reviews. I wasted all together 4 hours being at the dealership just to be manipulated into giving a deposit and then lied to afterwards. I do not recommend this dealership to anyone. Please reconsider coming here. More
by Unhappy customer
Employees Worked With
Vanessa Leiva, Allister Harry
