Paragon Acura - Service Center

First time visiting paragon acura for service. a simple oil change took 3.5 HOURS of wait and didn't even get a car wash. it wasn't even busy like 2 people in the waiting room. Didn't felt like customer se oil change took 3.5 HOURS of wait and didn't even get a car wash. it wasn't even busy like 2 people in the waiting room. Didn't felt like customer service is their priority. And their price is over charged. More

Justin Kim i bought 2008 acura mdx on may 2012 at Justin Kim i bought 2008 acura mdx on may 2012 at paragon acura with certifide. i went to 4-5 times for repair and replace something.. Justin Kim i bought 2008 acura mdx on may 2012 at paragon acura with certifide. i went to 4-5 times for repair and replace something.. in 5 month. i waste lot of my times, still have problem. i have to go acura service for noise at engine. i dont know how many problems i will have and im not sure about how many repair/replace services i should have. And acura.com have no customer complain or service phone number. that's why im here on facebook i am really disapointed about acura service for their customers. ah. when i went to paragon acura service, i lost my D&C sunglass and some coins after repair or replace.. ma car. i hate acura. paragon acura and acura us. if anyone from acura service center reads this review, please leave the phone number that i could contact on my facebook wall . More

I went to Paragon Acura for service because it is the closest dealer. I feel they do not have work ethic; all they care about is how to grab money from you. When I just go for an oil change,it ends up t closest dealer. I feel they do not have work ethic; all they care about is how to grab money from you. When I just go for an oil change,it ends up that they told you you need to do a lot of other maintenance too which is unnecessary. If you refuse to do so they change their attitude right away; you just feel so intimitated and uncomfortable to leave your car in their hands. More

Needed new tires so I called to schedule service. The lady on the phone told me about a potential buy 3 get one free coupon. I went online and printed out and made an appointment for 9am. I went in at 9 lady on the phone told me about a potential buy 3 get one free coupon. I went online and printed out and made an appointment for 9am. I went in at 9 asked what tires they had and took the michelins at 327. I showed coupon and asked to check allignmnent as car pulls to either side when hits bumps, maybe tie rods. 4.5 hours later I get car back finally and stated allignment was done and the car drives well. I was walked over to register to pay and quickly get a run down for bill. Kevin thanked me and left. I paused and reviewed the bill. Surprise, surprise... Three tires were sold at 436 and one at 327 was free. Seriously? Guess what the difference of 3 at 436 compared to 3 at 327...... It's 327, where the xxxx was the free tire. They simply jacked up the prices of three other tires to make up for it. big xxxxxxto Kevin for hearing me out and fixing this, but seriously? How can I ever trust Paragon again? How can you? More

The service at Paragon Acura is atrocious. Everyone there The service at Paragon Acura is atrocious. Everyone there tries to rip you off by putting on a fake smile and making you feel like you're The service at Paragon Acura is atrocious. Everyone there tries to rip you off by putting on a fake smile and making you feel like you're saving money. They make false promises just so you do business with them. Do not go here unless you're willing to deal with selfish car sales-men, horrible service, and worst of all less than what you're paying for. More

I went to paragon acura. to fix a sound that came from the brake when I picked up my mdx 03. I was told that i have to fix something that they damaged and I Have to pay $ 800.00 This It the worst dealer the brake when I picked up my mdx 03. I was told that i have to fix something that they damaged and I Have to pay $ 800.00 This It the worst dealer for services FROM 1 To 10 on services i give ooo More

Michael and Ibis really took care of my car during my recent service visit. It was a pleasure to work with them. I would definitely recommend having your Acura serviced at Paragon Acura. recent service visit. It was a pleasure to work with them. I would definitely recommend having your Acura serviced at Paragon Acura. More

My car was purchased from Paragon and has always been serviced there. Even though I live in Bklyn and can have my car serviced in Bklyn, I prefer visiting the Long Island City location. Kevin is always serviced there. Even though I live in Bklyn and can have my car serviced in Bklyn, I prefer visiting the Long Island City location. Kevin is always very accommodating. More

Everytime I visit Paragon Acura service, I leave the place very satisfied by the attention of the advisors, especially from Kevin. It is pleasant to be attended with experience and professionalism. Th place very satisfied by the attention of the advisors, especially from Kevin. It is pleasant to be attended with experience and professionalism. Thanks Kevin and the whole team from paragon service for being supportive during my visit. More

Former Manhatten cust, Tried Acura of Brooklyn (Plaza Auto Mall)ok but not up to Paragon Standards. Paragon Service is UNCOMPARABLE .. Excellent Service everytime. Promt attention at time of service and Auto Mall)ok but not up to Paragon Standards. Paragon Service is UNCOMPARABLE .. Excellent Service everytime. Promt attention at time of service and Fixed right the first time. Profesional staff. Car ready when promissed. will only repair my at Paragon.Id like to thank Mr Ibis Andino for always providing not only me but the rest of the Acura owners family true and honest information on our cars when needed. More