Paragon Acura - Service Center

I took my Acura 2020 RDX for Maintanance here. I explained that my Acura windshield wiper fluid system might have a leak because the fluid runs out without using it. I told them to check that and to explained that my Acura windshield wiper fluid system might have a leak because the fluid runs out without using it. I told them to check that and to do the oil change, and the maintenance. When they returned the car 2 hours later, they told me everything was done and well. I asked if they found the issue with the windshield wiper fluid and said everything was good. I personally checked the windshield wiper and IT WAS EMPTY. They didn’t have the courtesy to check or replenish the fluid. I went back to my customer advisor and I told them that they didn’t put any windshield wiper fluid. They took the car back to service and came back in 2 minutes with a container full of fluid. I asked if they checked if there was a leakage. He said they checked for everything and that everything looked good. I drove back home and it was empty as soon as I got home. I knew they didn’t check anything! How am I supposed to trust a service done in my vehicle in this dealer if they didn’t check the simple things like check if there’d a leakage, and they didn’t do anything. I called a bunch of times and they did not pick up the phone. I do not trust this dealer. I’m sure they didn’t even check my car and charged me for it. More

First time at this dealership and it went smoothly. Mark was friendly and offered great customer service. I needed a couple of extra things beyond what my schedule suggested but they were legitimate. I love was friendly and offered great customer service. I needed a couple of extra things beyond what my schedule suggested but they were legitimate. I loved that they offered a Lyft - makes the drop off and pick up so much easier. I’ll continue to service my Acura here. See Mark trust me More

My friend Stephon Solomon help with all the multipoint inspection.”he is the best” I’m glad to had service with him ..I totally recommend inspection.”he is the best” I’m glad to had service with him ..I totally recommend More

Thank you Paragon Acura service center for the excellent service you provided today. The Service Specialist Stephon Solomon helped me out in my NY State inspection that comes with multi-point inspection inc service you provided today. The Service Specialist Stephon Solomon helped me out in my NY State inspection that comes with multi-point inspection including battery tests. Stephon also answered all of my RDX queries and he shared his honest views and that made it more likeable. Thank you Stephon and to all the staff who assisted us. This is my honest review and I would highly recommend Paragon Acura to my family and friends. More

Bought 2015 MDX in January 2015 from Paragon Acura, Woodside and have been servicing there all the time. Recently my MDX had some noise, since January 2020 spent more than $4K to fix the noise ... tru Woodside and have been servicing there all the time. Recently my MDX had some noise, since January 2020 spent more than $4K to fix the noise ... trusted them, changed whatever they recommended in multiple visits but never fixed the noise. Thought I should try somewhere else to fix noise so I went to another place and paid $45 for check up. They found bolt loosened, they tightened it. It has been more than 2 week no noise at all. Now I am so much upset with Paragon Acura, Woodside. More

WORST EXPERIENCE EVER NOT PROFESSIONAL AT ALL.... AVOID THIS LOCATION & TAKE YOUR TIME WHEN BUYING CAR BUT DONT BUY FROM THIS LOCATION DO NOT SIGN OR PAY THIS LOCATION & TAKE YOUR TIME WHEN BUYING CAR BUT DONT BUY FROM THIS LOCATION DO NOT SIGN OR PAY More

Excellent service experience dealing with Mr. Solomon. I travel from Dix Hills passing three other Acura dealerships to come to Paragon Acura where I’m treated with the upmost courtesy and professionalism. travel from Dix Hills passing three other Acura dealerships to come to Paragon Acura where I’m treated with the upmost courtesy and professionalism. Thank you Mr. Solomon for tending to my vehicle service needs. More

Great customer service, jeorgio was very helpful. My visit was hassle free. Would recommend jeorgio to anybody trying to buy a new vehicle. Extremely happy. visit was hassle free. Would recommend jeorgio to anybody trying to buy a new vehicle. Extremely happy. More

This is the second time I came here to choose a car. Thomas gave me a great service. He is very patient, helped me a lot. Great Chinese service. Thomas gave me a great service. He is very patient, helped me a lot. Great Chinese service. More

I want to thank Kelvin and Peter for getting me into my brand new Acura so smoothly and fast it was the easiest process ever super nice informative not pushy at all all worked with my numbers and made ever brand new Acura so smoothly and fast it was the easiest process ever super nice informative not pushy at all all worked with my numbers and made everything possible thank you SO MUCH More