Paragon Acura - Service Center

I am very satisfied with Mr. Urena's service. I am servicing my car at this Acura Center for more than a year. Some time when I do not have an appointment Mr. Chris Urena would help me out to get my c servicing my car at this Acura Center for more than a year. Some time when I do not have an appointment Mr. Chris Urena would help me out to get my car service done on time. I really appreciate that. Hope to visit this place for many years to come. More

I have had nothing but great experiences with Paragon Acura Service Department. I have had my MDX serviced with CHRIS URENA and felt he delivered excellent customer service. He was courteous, profession Acura Service Department. I have had my MDX serviced with CHRIS URENA and felt he delivered excellent customer service. He was courteous, professional, and friendly. I will definitely use him and Paragon for any of my future needs. He definitely is an asset to the dealership. I have dealt with awful service advisors in the past and he made the experience very smooth and positive. I will definitely recommend your service dept and also your dealership. “GREAT JOB CHRIS” More

I e mailed Paragon for prices , Peter Pazmino was the person who contacted me. He sent me prices and we went back and forth.Icame into the show room and his mgr worked out a deal with me.When I received person who contacted me. He sent me prices and we went back and forth.Icame into the show room and his mgr worked out a deal with me.When I received the car the car was clean and with a full tank of gas. Peter was very helpful in showing me all the new things in the car. He set up my blue tooth and entered a lot of phone numbers for me. He also set my gararge door opener. i also came back several days later and he put in more numbers in my blue tooth.I am very satisfied with the service I received at Paragon ACURA.i ALSO WILL recommend any of my freinds to stop in at paragon. Yours Truly, MURRY KALINSKY More

I have had nothing but great experiences with Paragon Acura. I have had my MDX serviced with Ibis Andino and felt he delivered excellent customer service. I cant think of one complaint. He was courteous Acura. I have had my MDX serviced with Ibis Andino and felt he delivered excellent customer service. I cant think of one complaint. He was courteous, professional, and friendly. I will definitely use him and Paragon for any of my future needs. More

PAID FOR BRAKE SERVICE THAT WASN'T DONE.HAD TO COME BACK COUPLE TIMES FOR THINGS TO GET FIXED . THE QUALITY OF WORK IS VERY DSSAPOINTING. AFTER COMPLAIN THE ONLY RESPONSE FROM SERVICE GUY WAS "WHAT THE F... COUPLE TIMES FOR THINGS TO GET FIXED . THE QUALITY OF WORK IS VERY DSSAPOINTING. AFTER COMPLAIN THE ONLY RESPONSE FROM SERVICE GUY WAS "WHAT THE F... K DO YOU WANT ME TO DO"VERY UNPROFESSIONAL. BE AWARE OF IBIS ANDINO PROMISES A LOT DO NOTHING. More

I have been dealing with Paragon for two years and never had a problem. They are very friedly and accomodating. They are very acurate when the promise time your car will be ready. Kevin the service advis had a problem. They are very friedly and accomodating. They are very acurate when the promise time your car will be ready. Kevin the service advisor is very helpful and does his best to solve all your problems. Also, when getting parts Leo and JOhn are great. They are very knowledgable and helpful. I will recommend this to dealer to everybody. Paragon Acura is very reliable compared to other dealers that I have heard about. More

Purchased my used Acura from Paragon. After a few months, noticed a problem with it, they immediately took it back, serviced it, and repaired the problem free of charge. The service manager, Mike, was especi noticed a problem with it, they immediately took it back, serviced it, and repaired the problem free of charge. The service manager, Mike, was especially helpful. I would highly recommend both the service and the sales side of this dealership. More

I have used Paragron Acura service exclusively since I bought my vehicle from them. I can truthfully state that their service is excellent. The service person that usually handles my account is Kevin and bought my vehicle from them. I can truthfully state that their service is excellent. The service person that usually handles my account is Kevin and he deserves a commendation for his excellent people skills ,courtesy and tact. Fannie Suber More

On my last visit to Paragon Acura, I was amazed by the excellence of their service. I went there to have my 2007 MDX service without an appointment and they were able to fit me in their schedule which wa excellence of their service. I went there to have my 2007 MDX service without an appointment and they were able to fit me in their schedule which was great. I even was able to get a loaner car; before I remember, I would have needed to let them know in advance to get one, this time I got it instantly which was outstanding as well. The whole service team, Mike Timpone the manager and Kevin C, the advisor were really helpful and professional at all times. My whole experience was fascinating, the advisor showed a lot concern for my satisfaction, he kept me informed about the job that was being perform in my car and I got my car on the time and date it was scheduled to be done. During my whole visit, I felt so much appreciation as a customer that I needed to write a review. More

I only have praise for 'PARAGON' my 2006 TL has been serviced there since new as was my 2005 TL until I destroyed it in an accident.the service I receive is just great,Ex. on a Saturday morning in July serviced there since new as was my 2005 TL until I destroyed it in an accident.the service I receive is just great,Ex. on a Saturday morning in July as I was preparing to leave for a cross country trip,I noticed the battery sounded weak and off I went to Paragon,it took less than 20 minutes for the car to be checked and a new battery installed and I was on my way without being late.That's great service---Frank is the best!!!!!!!!!!! More