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Paragon Acura
Queens, NY
1,894 Reviews
If you're going to buy a new Acura at Paragon Acura, serving Long island, Brooklyn and Woodside NY, or take your car in for routine maintenance or an auto repair, you probably want to know a little bit about us. Makes sense.
Paragon Acura, located at 56-02 Northern Blvd Woodside, New York is happy to tell you that we've been serving the Long island, Brooklyn and Woodside NY area for longer than many of you might have owned your current car. With those years comes invaluable expertise, which we put to your advantage. We're not just talking acumen on new Acura models, but used cars, service and auto repairs and perhaps most importantly - Acura financing.
We hand pick each member of the Paragon Acura team for their high level of competency, vast knowledgebase, eagerness to learn late-breaking technology, ability to relate to drivers from all walks of life, and commitment to keeping Paragon Acura a pressure-free environment, which if you ask many of our patrons, makes us a dealership in the rough.
Of course the best way to see for yourself the distinct experience you'll have at Paragon Acura is to explore our new Acura models; used cars; service department ; financing; certified car parts in person, at 56-02 Northern Blvd Woodside, New York.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,894 reviews
August 11, 2018
Satisfied customer! Thank you Thomas! Once again you made the process of purchasing a new car easy. We are satisfied and happy with our new MDX 18. Thank you Thomas! Once again you made the process of purchasing a new car easy. We are satisfied and happy with our new MDX 18. More
by Dayana V
Employees Worked With
Thomas Ng
August 10, 2018
MDX ACURA 2018 LEASING Thomas is the best salesman that Paragon Acura have it , my experience as costumer with him was fantastic , thak you THomas for your very good service Thomas is the best salesman that Paragon Acura have it , my experience as costumer with him was fantastic , thak you THomas for your very good service with me . More
by TITOYUNGA
Employees Worked With
Thomas Ng
August 09, 2018
Amazing lease transaction with Mr. Ng True to his word, Mr. Ng promised he would meet our automotive needs and he did. He placed us within our desired price range while ensuring us we wou True to his word, Mr. Ng promised he would meet our automotive needs and he did. He placed us within our desired price range while ensuring us we would have the added benifit of enjoying the safety, luxary and beauty of an Acura vechicle. We left the dealership happy not only about our new car but marveled on the ease and comfort of entering a new lease agreement. It is the dedication of sales representatives like Mr. Ng that makes us loyal Acura customers that will return every three years to enjoy the new and improved MDX models. More
by johel
Employees Worked With
Thomas Ng
August 06, 2018
Above & Beyond Customer Service My vehicle was damaged while being serviced at an Acura dealership. After my vehicle was damaged, the dealership told me they could fix the damage, b My vehicle was damaged while being serviced at an Acura dealership. After my vehicle was damaged, the dealership told me they could fix the damage, but I would have to pay out of pocket, because it wasn’t covered under warranty. The dealership denied accountability for the damage, which they caused. I reached out to Paragon Acura, to affirm whether or not the damage was covered under warranty, or if I would incur out of pocket expenses. Not only did Thomas & Robert help me resolve this issue, which was covered under warranty, they also gave me a loaner vehicle as a courtesy, while my vehicle was being repaired. Thomas & Robert advocated on my behalf as their customer. They were professional and provided excellent customer service!! 5++++ stars. More
by JJ279
Employees Worked With
Robert (service manager), Thomas Ng
August 03, 2018
Quick and a great deal My previous car broke down day before yesterday and I was able to get into a new ILX (lease) within a day. Thomas gave me a great deal for my trade in My previous car broke down day before yesterday and I was able to get into a new ILX (lease) within a day. Thomas gave me a great deal for my trade in even though it needed a shaft (mechanic gave me an estimate of $2000). And there was not much bargaining involved. It literally took 10 mins to make the deal after the test drive. More
by Brij
Employees Worked With
Thomas Ng
August 03, 2018
Amazing experience with Mr.Ng As a loyal client of Paragon Acura for over 10 years, I brought two of my friends to the showroom on Wed, although we lived in Long Island. Since it i As a loyal client of Paragon Acura for over 10 years, I brought two of my friends to the showroom on Wed, although we lived in Long Island. Since it is their very first car to purchase, my friends had quite few concerns. However, Thomas was able to get into the right answer and provided the best buying options. Within less than 2 hours, we got a pretty good offer and made decision. We were able to drove away a new 2019 RDX in the same day. Thanks for Thomas's great patience and knowledge in every aspects, I am glad I made a correct referral and my friends were happy too. Next time, I'll still looking for Mr.Ng and Mr. Deljanin !! More
by HUI MDX
August 01, 2018
Spectacular I couldn’t have asked for more from Jessica and Alexander. They were completely helpful from beginning to end and really made this experience as painl I couldn’t have asked for more from Jessica and Alexander. They were completely helpful from beginning to end and really made this experience as painless as possible. More
by Xlr629
August 01, 2018
customer service was great especially our sales guy Thomas w would recommend coming to this dealer ship and working with Thomas couldn't ask for anyone more helpful and patient will def return to do more busines would recommend coming to this dealer ship and working with Thomas couldn't ask for anyone more helpful and patient will def return to do more business here! More
by Liam123
Employees Worked With
Thomas Ng
August 01, 2018
Excellent dealership – Thomas Ng Just got a 2018 MDX from Paragon. This is my 4 MDX. Love this car love this dealership. Good service no hassle. Thomas was great, very professional an Just got a 2018 MDX from Paragon. This is my 4 MDX. Love this car love this dealership. Good service no hassle. Thomas was great, very professional and polite and I cannot be more pleased with his service. This is why I kept going back. I highly recommend this guy to everyone. More
by mang128
Employees Worked With
Thomas Ng
August 01, 2018
Acura MDX leased 07/31/18 Wanhar I am very pleased with an excellent service that thomas has provided to us yesterday. It was our first visit @ paragon acura. It was a great deal and I am very pleased with an excellent service that thomas has provided to us yesterday. It was our first visit @ paragon acura. It was a great deal and memorable experience for me! More
by Wanhar
Employees Worked With
Thomas Ng, James Roach
