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Paragon Acura

Queens, NY

4.5
1,894 Reviews
If you're going to buy a new Acura at Paragon Acura, serving Long island, Brooklyn and Woodside NY, or take your car in for routine maintenance or an auto repair, you probably want to know a little bit about us. Makes sense. Paragon Acura, located at 56-02 Northern Blvd Woodside, New York is happy to tell you that we've been serving the Long island, Brooklyn and Woodside NY area for longer than many of you might have owned your current car. With those years comes invaluable expertise, which we put to your advantage. We're not just talking acumen on new Acura models, but used cars, service and auto repairs and perhaps most importantly - Acura financing. We hand pick each member of the Paragon Acura team for their high level of competency, vast knowledgebase, eagerness to learn late-breaking technology, ability to relate to drivers from all walks of life, and commitment to keeping Paragon Acura a pressure-free environment, which if you ask many of our patrons, makes us a dealership in the rough. Of course the best way to see for yourself the distinct experience you'll have at Paragon Acura is to explore our new Acura models; used cars; service department ; financing; certified car parts in person, at 56-02 Northern Blvd Woodside, New York.
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56-02 Northern Blvd

Queens, NY

11377

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Showing 1,894 reviews

September 10, 2018

A Pleasant Car Buying Experience When setting out to make one of the biggest financial decisions of my life, I was hoping to encounter a pleasant environment abounding in pleasant dem More

by MDX 2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez, Alex Matallana, Ali Faoud, Fernando Manon
Sep 11, 2018 -

Paragon Acura responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Carlos went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

September 10, 2018

Great experience! My sales guy (Fransico) was very knowledgeable and very clear on the whole process. And he made The whole experience very smooth. 5 stars service!!! More

by javierreyes687
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Collado
Sep 11, 2018 -

Paragon Acura responded

Thank you for taking the time to write this review, Javier. We are pleased to hear that Francisco was able to provide an efficient and overall positive experience. Please let us know if there is anything else that we can do for you. All the best, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

September 09, 2018

Great experience! Thomas helped my family with 2019 MDX lease. He is very patient and professional! He is also friendly and courteous. He knows about the brand well. Hi More

by hedytang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
Sep 10, 2018 -

Paragon Acura responded

I am happy to hear your time spent with Thomas was pleasant. Congratulations on your new 2019 MDX! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Best, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

September 07, 2018

New Acura MDX We had a terrific experience. Friendly, professional service. we were able to work out the deal in just a few hours. Thomas and his manager were excel More

by Donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
Sep 10, 2018 -

Paragon Acura responded

Donna, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Paragon Acura. Please feel free to contact us if you have any questions on your new purchase. Best regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

September 04, 2018

trade in new car trade 2014 mdx in for new acura mdx2019. this car needs to change the dashboard. this this dealership needs to be more flexible with price. the buyer More

by delwar2284
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
Sep 27, 2018 -

Paragon Acura responded

Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and I'd like to extend my sincerest apologies for your recent experience. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

September 03, 2018

Got the car I wanted Thomas is good. Third car me and my dad have gotten from this dealership with Thomas being the sales person. Hopefully 4th car we will get a better de More

by Summer2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ng, Fernando Manon
Sep 04, 2018 -

Paragon Acura responded

Thank you so much for this wonderful feedback! We're so glad you came back to see us for your third car. It's fantastic to know Thomas helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Kind regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

August 30, 2018

Review for Alex Great service by Alex and seamless to transition trade in for a lease. I would definitely recommend this dealership to anyone looking for a Acura or H More

by Vkumar93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Matallana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2018 -

Paragon Acura responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Alex and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! All the best, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

August 29, 2018

excellence service! thomas.g was my least consaltant yesterday for 2018 mdx. he was very patient and would give good advise, also iI don't like being push and he didn't More

by vatid69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ng, James Roach
Aug 30, 2018 -

Paragon Acura responded

What an enjoyable review to read! It is reassuring to know Thomas provided you with a hassle-free and great shopping experience. Paragon Acura’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

August 27, 2018

The best experience I am so happy with all your help and your service Jocab. I recommend to all my friend that this place it’s the best to buy a car.Also thank you to ev More

by Dina19292
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaker Soto, James Roach
Aug 28, 2018 -

Paragon Acura responded

Dina, thank you for the feedback! We are happy to hear about your positive experience at Paragon Acura, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! All the best, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

August 27, 2018

Financing my lease vehicle I came in to find out what I would be looking at if I wanted to stay with the vehicle I leased 3 yrs ago and Alexander was the rep that took care of m More

by Rafael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Matallana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2018 -

Paragon Acura responded

Rafael, we loved reading this review! Happy customers are our aim, and it appears Alexander really hit the bullseye. We’ll make sure to share your experience with them, and if you have any questions or worries, we’re always available to help. Best regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

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