Paragon Acura
Queens, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Honest dealer I met Thomas Ng yesterday and purchased 2019 Acura MDX from him. He educated me and really thought from my perspective. He was honest and respectful. I met Thomas Ng yesterday and purchased 2019 Acura MDX from him. He educated me and really thought from my perspective. He was honest and respectful. I got a good price but more importantly I left with the feeling that I made the right choice about the car, dealership and the sales person. More
Just the right car purchase experience I was looking for Thomas helped my mother and I with our purchase of a 2018 ILX. Needless to say, it was a seamless and no nonsense experience. After previously purchas Thomas helped my mother and I with our purchase of a 2018 ILX. Needless to say, it was a seamless and no nonsense experience. After previously purchasing 2 acuras and 2 subarus in the past 10 years, the experience with Thomas was um-matched. We left the same day with a brand new car, at the price that we wanted, not feeling frustrated, cheated, our regretful. There is a level of respect and charisma you're expecting when purchasing a vehicle, or anything that costs a reasonably large sum of money. Just the thought of parting with the finance is not fun, but if you have a dealership that makes it that much of a hassle for you, why would you spend your money there! We had a great experience at Paragon Acura. I am currently considering going back for a 2019 MDX... and if I do, I'm not going to any other dealership other than Paragon and Thomas. More
Satisfied My parents English isn’t perfect so when they went to check out cars they were so happy someone spoke chinese at the dealers. Mr.Ng spoke fluent Canto My parents English isn’t perfect so when they went to check out cars they were so happy someone spoke chinese at the dealers. Mr.Ng spoke fluent Cantonese and was able to assist my parents well. He explained everything thoroughly and was very friendly. My parents ended up leasing a Acura MDX was 2019. More
Professional from start to finish. No nonsense! Great team at Paragon made our experience easy and pleasant. No harsh negotiating required--great pricing and selection from the start. We got what we Great team at Paragon made our experience easy and pleasant. No harsh negotiating required--great pricing and selection from the start. We got what we wanted on time and without hassles or mistakes with the great pricing, even compared to web sites. Hard to beat this place--they have their act together! Thomas is a knowledgeable, quick and thorough professional who does his job at a very high level of competence! Hard to find people this good these days--just have to say that. Great management team (Justin was terrific) at this dealership too. And...we love the car! More
Great shopping experience! Patrick was very helpful when I went in to look at the RDX. Helpful, informative but not pushy...caught me off guard. Would definitely recommend seein Patrick was very helpful when I went in to look at the RDX. Helpful, informative but not pushy...caught me off guard. Would definitely recommend seeing him if you are interested in an Acura! More
Smooth, quick sale, 5 start experience 4x car buyer, 2nd purchase with Paragon and Thomas Ng fastest sale ever, in and out in just about 3hrs. Happy with my car and experience. 4x car buyer, 2nd purchase with Paragon and Thomas Ng fastest sale ever, in and out in just about 3hrs. Happy with my car and experience. More
Alex Matallana delivered the best possible service! I was fortunate to have Alex Matallana as my leasing consultant who worked closely with me over two weeks to lease two 2019 RDX vehicles with many acc I was fortunate to have Alex Matallana as my leasing consultant who worked closely with me over two weeks to lease two 2019 RDX vehicles with many accessories for the Pres. and VP of my company. We had two different pick-up dates and also returned two vehicles to Paragon as well. All this was done in a timely basis. He is someone who answers every phone call and email within minutes. Even if he was busy, he took the call to tell me he was with another customer and could he call me back in a few minutes, which he did. Most people would have let the call go directly to voicemail. With two difficult boses to please and training to be done, he arranged every thing seamlessly and even they were impressed with his ability to juggle and get things done. Great Job Alex, you're the best! Tom Diffley More
Excellent experience Thomas made the transition to a new 2019 model very seamless. Had everything well prepared so was in and out in 30 mins. Felt very strongly that we Thomas made the transition to a new 2019 model very seamless. Had everything well prepared so was in and out in 30 mins. Felt very strongly that we got a great deal. More
Great sales help and location Alexander from paragon Acura was the best. Was patient and knowledgeable of entire inventory. I’m never shopping anywhere else again. #five star servi Alexander from paragon Acura was the best. Was patient and knowledgeable of entire inventory. I’m never shopping anywhere else again. #five star service.thx More
Very pleased My husband and I are very pleased with the experience we had leasing a car from Thomas at Paragon Acura. Overall it was a seamless process and Thomas My husband and I are very pleased with the experience we had leasing a car from Thomas at Paragon Acura. Overall it was a seamless process and Thomas was very efficient and helpful in meeting our family's needs. More