Paragon Acura
Queens, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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For Mr. Thomas Ng Mr. Thomas Ng was awesome! Nice guy Great service conversation, very professional ,very good care and overall pleasant experience. Excellent excellent Mr. Thomas Ng was awesome! Nice guy Great service conversation, very professional ,very good care and overall pleasant experience. Excellent excellent service. Thank you Thomas More
sercice The service is very good and the car likes it very much.I have seen a few cars, this is the most satisfying, so I give 5 stars. The service is very good and the car likes it very much.I have seen a few cars, this is the most satisfying, so I give 5 stars. More
Excellent buying and service experience!! 80% customers say the experience a company provides is as important as the product and services. Paragon has hired memorable employees (Francisco and 80% customers say the experience a company provides is as important as the product and services. Paragon has hired memorable employees (Francisco and Kiara!) and provided them with tools and training to delight the customers. Journey from NJ was well worth the time and effort. Best wishes to the team and thank you! More
Excellent Mr Thomas Ng Was very profesional any of all my questions He answer me. He is very calm take all the time to explain all en reference of the Car Mr Thomas Ng Was very profesional any of all my questions He answer me. He is very calm take all the time to explain all en reference of the Car Excide my expectations More
Great Service, Straight Forward We leased a 2019 Acura RDX with the technology package. Enes was very helpful in getting us our dream car. The process was very smooth and he took c We leased a 2019 Acura RDX with the technology package. Enes was very helpful in getting us our dream car. The process was very smooth and he took care of everything for us. More
Paragon Acura Excellent service. Sales man Francisco was exceptional and helpful. He made sure everything went well with the sake. He was there from the beginning t Excellent service. Sales man Francisco was exceptional and helpful. He made sure everything went well with the sake. He was there from the beginning to the end. I highly recommend this dealership. More
Awesome purchase experience, awesome Vheicle! Just leased a 2019 Acura TLX Aspec. The purchase experience was professional and not nearly as long as other places. The vheicle itself is deff In Just leased a 2019 Acura TLX Aspec. The purchase experience was professional and not nearly as long as other places. The vheicle itself is deff Insteon an upgrade from my previous Hyundai Sonata. With the 8 speed dual clutch transmission, all wheel turning, and enhanced sport+ mode, you can really get the experience of a sports car with the luxurious comfort of a luxury line vheicle. Alexander Matalllana was our sales professional, and he did an awesome job, I will definitely be returning in 3 years. More
Very polite and professional James was very professional, and detailed my car, . He informed me that I can contact him if I needed anything. I’m Very pleased with my new 2019 Acur James was very professional, and detailed my car, . He informed me that I can contact him if I needed anything. I’m Very pleased with my new 2019 Acura MDX More
Lack of ownership with vehicle issues Just purchased a 2018 certified MDX online and requested clarification upfront if the vehicle had been smoked. The sales representative informed me Just purchased a 2018 certified MDX online and requested clarification upfront if the vehicle had been smoked. The sales representative informed me the vehicle had not been smoked. Carfax showed the vehicle was in Paragon's possession as a manager or loaner vehicle, so Paragon was well aware if the vehicle had been smoked in. I arrived day of purchase and the vehicle looked good and no smell of smoke. On day two the vehicle started to have a strong odor of smoke which I communicated to Paragon and to this day, I have not received an acceptable resolution. Paragon also did not perform the 180 point certification well as there were two USB ports that were not operational and there was a loud driver side door rattle. I had to spend additional time with the local Acura dealership to address the concerns. Don't expect Paragon to be a reputable dealership if you purchase a vehicle there. I provided Paragon every opportunity to address the situation and the lack of ownership is deplorable. More
Excellent service Really nice guy, very friendly. And very straight forward, provides best deal for you. If you prefer dealer who speaks Chinese, he is the one to go. Really nice guy, very friendly. And very straight forward, provides best deal for you. If you prefer dealer who speaks Chinese, he is the one to go. More