Paragon Acura

I had a fantastic experience working with Peter Pazmino and would definitely recommend him. Peter is friendly, professional and sincere, and has great communication. He will surely make your experience at and would definitely recommend him. Peter is friendly, professional and sincere, and has great communication. He will surely make your experience at Paragon a great one! Thank you again! More

I have no idea how these guys have such a high rating -- they're absolute scam artists. I'm tempted to report them to Kelly Blue Book because they are not honoring the cash offers KBB gives that then provid they're absolute scam artists. I'm tempted to report them to Kelly Blue Book because they are not honoring the cash offers KBB gives that then provides Paragon with my contact info as a lead IN THE SLIGHTEST. They are supposed to HONOR that cash offer. Instead, I drove over an hour only to be down right insulted by the offer made to me at the dealership. The rep took 5 photos, looked at the car for 2 minutes (which is in pristine condition), and then offered me over $5,000 LESS than my KBB offer. The most infuriating part was how shady he was being with his questions, and hiding his computer screen. He asked me questions about how much financing was left on my loan, and about a few other factors that shouldn't have contributed to determining the value of the car itself. When my partner and I asked to see the numbers, he almost refused to show us his computer (probably because there is shady stuff being pulled in the background for them to low ball people on super nice cars). AVOID AT ALL COST. More

I deal only with Paragon Acura and the car salesman that always helps me is Pete. It’s always a great experience from start to finish. They have the best cars without the crazy markup at other dealerships a always helps me is Pete. It’s always a great experience from start to finish. They have the best cars without the crazy markup at other dealerships and when I sold my car there they gave me the highest price compared to the next 30 places I tried. There was a time when I sold my car and realized I had to get back home and they paid for a car service to drive me home and I live in New Jersey. More

Amazing Experience. Marco and Stephen are EXCELLENT!! I can honestly say they are very trustworthy, respectful, kind and are persistent in making sure you are HAPPY wit Marco and Stephen are EXCELLENT!! I can honestly say they are very trustworthy, respectful, kind and are persistent in making sure you are HAPPY with your purchase. Will 100% recommend Paragon Acura to friends and family! More

Very straightforward deal with Peter 2 weeks before . Honored the deal we made item for item. Received check earlier than expected. Appreciate the honesty and quick deal. Honored the deal we made item for item. Received check earlier than expected. Appreciate the honesty and quick deal. More

The lease return is quick and seamless. The representative was very kind, attentive and personable The representative was very kind, attentive and personable More

In short, the entire experience was terrible and fell way short of our expectations. Wilson, our sales representative, tried his best to manage our expectations but his professionalism was good for a very s short of our expectations. Wilson, our sales representative, tried his best to manage our expectations but his professionalism was good for a very short period of time, but, we felt that my wife and I did most of the work for the staff at Paragon Acura. We purchased a 2016 Acura MDX with 32k miles, including a 5-year warranty. After completing the paperwork and being advised by Wilson that we can use our own financing, we were contacted that next day saying that we had to use financing only through Paragon Acura. This is after we were approved at our own lender for the entire amount of the car and warranty – 24 hours! Wilson, nor his manager, Richard, did not believe that we would be able to do that. The rate that we had was much lower that the rates that Paragon was giving us. I’m not going to question the legality of this since I know that the customer should be given the lowest rate and the best price. Also, after agreeing to go a little higher in rates to close the deal, we were called back and told that we can use our own financing company with the lowest rate. This is only after our credit was pulled and the document was completed, including the lien which was created under the incorrect lender. Paragon’s financing team approved a loan with MCU. We don’t know why and we were not really given an understandable response when we questioned this. In addition, Wilson had told us that he ordered rubber mats for the SUV at no cost to us, as a way to appease us (we know), and make up for our time and inconvenience. The rubber mats never came and now Wilson is blaming the service department. I don’t know how Paragon trains their staff or what’s expected of the service level, but, there is much to be desired and we will not be buying anything again from Paragon Honda or Acura. We live close to Ralley and the dealerships in Roslyn on Northern Blvd. Maybe, the current clientele is ok with very poor service and very questionable sales and financing tactics because they can’t do much about it, but, to us, this is unacceptable. The reason I write this review is because I was told that since Paragon Honda does more volume in car sales, hence, management cares more about that than the banana republic sales practices at Paragon Acura. Paragon should address this and correct this as it’s a reflection of who you are and the Paragon reputation. Maybe Acura's corporate office in Japan will care if I write to them. More

I had a great experience at Paragon Acura my sales rep. Was so professional and he really took the time to explain everything to me about my deal. Diony Reyes was great and I really recommend. Cheers Was so professional and he really took the time to explain everything to me about my deal. Diony Reyes was great and I really recommend. Cheers More

Their patience is beyond words and they work with you from the very beginning until the very end! They really work hard to give you the most support possible! from the very beginning until the very end! They really work hard to give you the most support possible! More