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Paragon Acura

Queens, NY

4.4
1,895 Reviews
If you're going to buy a new Acura at Paragon Acura, serving Long island, Brooklyn and Woodside NY, or take your car in for routine maintenance or an auto repair, you probably want to know a little bit about us. Makes sense. Paragon Acura, located at 56-02 Northern Blvd Woodside, New York is happy to tell you that we've been serving the Long island, Brooklyn and Woodside NY area for longer than many of you might have owned your current car. With those years comes invaluable expertise, which we put to your advantage. We're not just talking acumen on new Acura models, but used cars, service and auto repairs and perhaps most importantly - Acura financing. We hand pick each member of the Paragon Acura team for their high level of competency, vast knowledgebase, eagerness to learn late-breaking technology, ability to relate to drivers from all walks of life, and commitment to keeping Paragon Acura a pressure-free environment, which if you ask many of our patrons, makes us a dealership in the rough. Of course the best way to see for yourself the distinct experience you'll have at Paragon Acura is to explore our new Acura models; used cars; service department ; financing; certified car parts in person, at 56-02 Northern Blvd Woodside, New York.
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56-02 Northern Blvd

Queens, NY

11377

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Showing 1,895 reviews

May 28, 2019

Great Sevice After purchasing an used car we were nervous to make sure the car feels new. Mark Caceres made sure to listen all our issues and make note right away. More

by Mshil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Caceres
May 28, 2019 -

Paragon Acura responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Mark and the rest of the Paragon Acura team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

May 27, 2019

The best, most painless experience you can get from a dealer Mr Thomas Ng was simply pleasant to work with. He thoroughly explained all the fees so that there were no surprises. This has by far been the best car More

by Joon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
May 28, 2019 -

Paragon Acura responded

Hello Joon and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Thomas was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

May 26, 2019

Miscommunication managed There was a miscommunication that almost ended up with new being without my car (and baby seat) for two days, but after somw time and me calling ang More

by vidhartha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Karla Bayas
May 30, 2019 -

Paragon Acura responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our service department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

May 23, 2019

Excellent! Excellent Car shopping I recently purchased an Acura MDX from Paragon CPO, Worked closely with Kelvin Miller, This transaction was a breeze and made things happen rapidly a More

by Acura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Miller
May 26, 2019 -

Paragon Acura responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with and the Kelvin rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

May 22, 2019

Thomas Ng This salesman is the best this is my third time leasing with him. He is trustworthy and a true gentleman. A real pleasurable to work with. More

by Tyler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
May 26, 2019 -

Paragon Acura responded

We really appreciate your feedback, Tyler. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

May 20, 2019

Excellent workmanship Was a pleasure to randomly walk in and drive out the the next day with my first acura. I hope to we just as happy in the future More

by Lipa1233.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
May 22, 2019 -

Paragon Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

May 19, 2019

Great Experience with Thomas Ng I had a great overall experience getting my first Acura RDX car. I got Thomas name from a trusted family referral and he did not disappoint. He made More

by Cary0511
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
May 22, 2019 -

Paragon Acura responded

Congratulations on your new Acura RDX, Cary. Thank you for leaving this great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Thomas was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

May 19, 2019

Thomas is a terrific salesman really knows his stuff. I give Thomas and his manager excellent reviews. They really did everything to make us happy with the deal we wanted. I would recommend them very high More

by Danny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Ng
May 22, 2019 -

Paragon Acura responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

May 18, 2019

New Acura MDX Thomas was friendly and very knowledgeable. We are been customer of Paragon for a long time and have always been happy with service there. Thomas is More

by evan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
May 22, 2019 -

Paragon Acura responded

Evan, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

May 15, 2019

THOMAS IS GREAT! Thomas was fantastic. I was having trouble finding a car and we was able to get a great price. He made me feel right at home. Great guy. I will contin More

by Justus_harris4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
May 16, 2019 -

Paragon Acura responded

Thank you for your great review, Justus! We're glad to have Thomas on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

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