Paragon Acura

WHITE GLOVE SERVICE When I think of "white glove service", it usually entails a business establishment providing 1ST CLASS service to their customers. And Paragon Acura' When I think of "white glove service", it usually entails a business establishment providing 1ST CLASS service to their customers. And Paragon Acura's Sales, Finance and Customer Service Team exemplified this top notch quality service today with my car buying experience from beginning to end. I was given a recommendation by Justin Liu at Audi Queens to contact Peter Pazmino to help with purchasing a car. Peter was a GREAT help assisting me in finding the right car for my budget. Not only did he go through the different pros and cons on the few cars I was interested in, he personally made sure I bought a reliable as well as a beautiful car inside and out. Kelvin Miller finished up the car sale with me and it has been a pleasure to deal with him. I can see why Paragon's Certified Pre-Owned Division is so AWESOME at what they do. It starts with GREAT leadership. Peter is the epitome of this and it trickles down to his team members. I see the utmost respect they have for him and he them. And last but not least, Curline Dauphin in the Finance Dept was also instrumental in getting me the BEST available auto finance company and rates to fit my very tight monthly car payment budget. Every single person I came in contact while at the showroom were very friendly and helpful. The staff there should get extra bonuses as they are the backbone of your company and make it shine like the North Star in the sky. If I could give the team 10 Michelin Stars I would! I will most definitely recommend this dealership to my family and friends should they be interested in purchasing a car. More

Amazing experience.. 3rd time! Thomas Ng is firstly a fabulous person and secondly a great professional. I have been going to him for the last 5 years and I don't plan on going to a Thomas Ng is firstly a fabulous person and secondly a great professional. I have been going to him for the last 5 years and I don't plan on going to anyone else. Great experience end to end. Please make sure you ask for him at Paragon Acura. You will NOT not be disappointed! More

Professional, knowledgeable and customer focused It was a pleasure working with Thomas on our MDX lease. Thomas took time to understand my preferences, answer questions, make recommendations and al It was a pleasure working with Thomas on our MDX lease. Thomas took time to understand my preferences, answer questions, make recommendations and always focused on my needs and comfort without any sales pressure. He was candid and conversational throughout making it a great experience. I will definitely recommend Thomas to others as I refer friends and colleagues for an awesome experience. Thank you Thomas! More

Very professional and efficient service One of the finest and best salesperson I ever had. Thomas was very helpful in my need and got the best deal for me. Highly recommended! One of the finest and best salesperson I ever had. Thomas was very helpful in my need and got the best deal for me. Highly recommended! More

Hi was the best sell boy The best one he friendly with all costumes he take you all the time and thank u for u helps with make the best choices The best one he friendly with all costumes he take you all the time and thank u for u helps with make the best choices More

Outstanding Customer Service! Hassan assisted me and my dad on a beautiful Saturday morning with purchasing a 2016 Acura ILX. Hassan was there every step of the way, contacting me Hassan assisted me and my dad on a beautiful Saturday morning with purchasing a 2016 Acura ILX. Hassan was there every step of the way, contacting me before I arrived at the dealership, greeting us with beverages and he even had the cars ready to test drive, he was great at explaining all the features of the vehicle and making me feel comfortable and confident in my purchase, Hassan is a man of his word and made sure to drop the vehicle to my job once all registration was complete. I recommend Hassan 100%, he is not pushy and he listens to all your wants when looking for your car. Thank you Hassan I will be returning to this dealership for my next car. More

Royal treatment Great service very friendly I would recommend friends and family did most of my transaction through text you can't beat it no sitting around quick fas Great service very friendly I would recommend friends and family did most of my transaction through text you can't beat it no sitting around quick fast service More

AWESOME SERVICE.!! Peter and Kelvin were Extremely Helpful and So Profesional. They helped me get my Beautiful New 2019 Acura RDX. They went over options with me and ev Peter and Kelvin were Extremely Helpful and So Profesional. They helped me get my Beautiful New 2019 Acura RDX. They went over options with me and even got a test drive. I love my new car and its all thanks to them. Would definitely recommend them to my friends and family. Thank You. More

Fantastic Customer Service! Thomas Ng was a pleasure to work with, I never felt rushed or pressured. He explained the lease process thoroughly and made sure I was comfortable wit Thomas Ng was a pleasure to work with, I never felt rushed or pressured. He explained the lease process thoroughly and made sure I was comfortable with my purchase. By the way the 2019 RDX is an awesome vehicle! More

Great service Did most of the deal over the phone. Saved a lot of time at pickup. All was as agreed. Car was ready and checked out ok. Did most of the deal over the phone. Saved a lot of time at pickup. All was as agreed. Car was ready and checked out ok. More