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Paragon Acura
Queens, NY
1,895 Reviews
If you're going to buy a new Acura at Paragon Acura, serving Long island, Brooklyn and Woodside NY, or take your car in for routine maintenance or an auto repair, you probably want to know a little bit about us. Makes sense.
Paragon Acura, located at 56-02 Northern Blvd Woodside, New York is happy to tell you that we've been serving the Long island, Brooklyn and Woodside NY area for longer than many of you might have owned your current car. With those years comes invaluable expertise, which we put to your advantage. We're not just talking acumen on new Acura models, but used cars, service and auto repairs and perhaps most importantly - Acura financing.
We hand pick each member of the Paragon Acura team for their high level of competency, vast knowledgebase, eagerness to learn late-breaking technology, ability to relate to drivers from all walks of life, and commitment to keeping Paragon Acura a pressure-free environment, which if you ask many of our patrons, makes us a dealership in the rough.
Of course the best way to see for yourself the distinct experience you'll have at Paragon Acura is to explore our new Acura models; used cars; service department ; financing; certified car parts in person, at 56-02 Northern Blvd Woodside, New York.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,895 reviews
July 09, 2019
Great Kelvin reallly knew what he was doing very professional. here at Acura we definitely felt like we were dealing with family.service was great and quick Kelvin reallly knew what he was doing very professional. here at Acura we definitely felt like we were dealing with family.service was great and quick More
by Joeyelite30
July 08, 2019
It was a great experience! Had an awesome experience at this dealership. I got an acura TLX 2019 Aspec edition and the process was seamless. Great customer service and I am trul Had an awesome experience at this dealership. I got an acura TLX 2019 Aspec edition and the process was seamless. Great customer service and I am truly satisfied. 5 stars for these guys. More
by Imzyy
Employees Worked With
Thomas Ng
July 06, 2019
Just a great time. I was referred to Thomas from one my friends who he did buisness with him and everything he said was true. Very professional, understanding, and helpf I was referred to Thomas from one my friends who he did buisness with him and everything he said was true. Very professional, understanding, and helpful throughout our process and overall had a great time!! More
by Jchen
Employees Worked With
Thomas Ng
July 06, 2019
Overall very good experience Thomas was knowledgeable, accommodating and was able to help us find the best car for our family while working with us to stay within our budget. Thomas was knowledgeable, accommodating and was able to help us find the best car for our family while working with us to stay within our budget. More
by Acura review
Employees Worked With
Thomas Ng
July 04, 2019
DO NOT BUY their Certified Pre-own IT IS WORST DEAL I EVER MADE. DO NOT TRUST its quality of certified Pre-owned car. It is ACURA certified not any cheap brand car. How come the qu IT IS WORST DEAL I EVER MADE. DO NOT TRUST its quality of certified Pre-owned car. It is ACURA certified not any cheap brand car. How come the quality is such a low and even cheating the warranty period. I was owner of 2013 RDX and bought certified pre-owned 2014. I was so satisfied and 100 % trust about certified vehicle. So I also decided to buy certified preowned to 2017 MDX by trading my old RDX this time. However, It was worst deal I ever made. first of all, It was my biggest mistake not to check the car careful. As I trusted the certified preowned so much, I had basic trust of it not likely buy car on the street. After all deal was made, I found that, -.The sensor of collusion and lane keeping has been out of order which sales guy was said it could be reset easily. but found that the font window has been replaced before. He said there was small dent on it and replaced it to be certified.. -.Driver side mirror has been broken not folding properly. is it broken after inspection???? -.The conditions of the steering wheel is not clean as it the car having 16000 miles. -.There is 2 spot dent on rear bumper which I skipped it because I thought that it is just simple scratch but it is not, there is exact 2 dent and the distance of it is just like the mountain bolt of front number plate which means, the dent had been made my collision of the car. -.The front wheel left and right under cover has been mis-aligned which means it has been removed and reinstalled wheel or any components for some reason which I am very afraid of possible hidden reason. -.The tire thread is worn. it doesn't look like depth of it for 16000 miles car. so the wheel might be replaced. -.It is listed year 2017 car but warranty start calculating 2016.. When I made a deal, saleman said verbally it is started 2017. but after all done, I found it calculated 2016 by Carfax... salesman just said "SORRY"... what kind professionalism it is..also they didn't give me any official warranty document. I tried to return the car next day but salesman said you will be losing $8K if you return it(which is totally not acceptable) also said please give him a chance to fix the problem and promised to replace new steering wheel.. However, Salesman changed his word and steering wheel will be cleaned only... They ended up replace it but I think this kind of playing game is not for ACURA dealer class manner and customer care. This is my main concern of purchasing this CERTIFIED PRE-OWN vehicle. How come the sensor and mirror went bed after checking 182 point inspection to be Certified Pre-owned. So How come I can trust their inspection result of this car. It is serious matter of quality issue. It looks like there is a hidden problem of this vehicle as mentioned above. This is CERTIFIED PREOWNed of ACURA. I need more assurance on the quality of this vehicle. It is totally unacceptable for the customer who has 100% confidence on your product before became 110% disappointed More
by Nam Kim
July 01, 2019
Service Great service from advisor Stephon Solomon. Thank you for all your help and resolving my issues. I will always ask for him for all my vehicle service Great service from advisor Stephon Solomon. Thank you for all your help and resolving my issues. I will always ask for him for all my vehicle service needs. More
by John
Employees Worked With
Stephon Solomon
June 29, 2019
Kelvin was the best! Kelvin was superb! He made the process smooth and easy. Great communication and very personable. The whole team was wonderful. I would definitely reco Kelvin was superb! He made the process smooth and easy. Great communication and very personable. The whole team was wonderful. I would definitely recommend this dealership! More
by Bizjen
Employees Worked With
Kelvin Miller
June 26, 2019
Never Called Me Back When purchasing my car I had a great experience, but now that I paid it off early the experience has been sub par. After repeated attempts to speak wi When purchasing my car I had a great experience, but now that I paid it off early the experience has been sub par. After repeated attempts to speak with my sales person Enes and a manager I can’t get anyone to call me back to see see if we qualify for a refund for any unused portion of gap insurance or warranties purchased. More
by Bt716
Employees Worked With
June 21, 2019
Best User Car Experience Ever I'm not one to leave reviews usually but I have to give credit where credit is due. Dealing with Paragon Acura and in particular sales associate Franc I'm not one to leave reviews usually but I have to give credit where credit is due. Dealing with Paragon Acura and in particular sales associate Francisco Collado has been the smoothest, least stressful experience I've had ever. Absolutely no pressure and no hidden fees. Francisco went above and beyond to make sure my wife was extremely happy with our Purchase of a 2016 Acura MDX. He ensured that whatever little thing we pointed out was fixed and or replaced prior to pick up and was always super responsive at all times! Literally. I will absolutely be recommending my friends and family to Paragon Acura. More
by StevenVelasquez
Employees Worked With
Francisco Collado
June 21, 2019
Thomas NG!! First time deal with Thomas, he is a gentleman,friendly and professional. I got excellent experience I’ll come to him again . Five star recommended! First time deal with Thomas, he is a gentleman,friendly and professional. I got excellent experience I’ll come to him again . Five star recommended! More
by Kai Wang
Employees Worked With
Thomas Ng
