Paragon Acura

Professional This is my second time working with Thomas and I can say for the second time I am happy once again. Quick, easy and professional. I asked him from the This is my second time working with Thomas and I can say for the second time I am happy once again. Quick, easy and professional. I asked him from the getgo not to waste my time because buying/ leasing a vehicle can take hours and hours waiting around but he made sure everything was done before i came in. This was the first time i can say that ive literally been in and out of a dealership and satisfied. More

Great! Great dealership, friendly people, will definitely recommend Thomas to my friends and family. Everything was great, they were on point with everything Great dealership, friendly people, will definitely recommend Thomas to my friends and family. Everything was great, they were on point with everything. Super happy with my vehicle. More

A great dealership to find what you want Thomas was very helpful finding the car I wanted, and he went above and beyond to make me and my wife happy. Paragon Acura will always have me as a cu Thomas was very helpful finding the car I wanted, and he went above and beyond to make me and my wife happy. Paragon Acura will always have me as a customer. Thank you Thomas. More

Paragon Acura's Talisman I been a customer of Paragon Acura for 6 years and have dealt with Thomas Ng for 5 years now. Thomas is amazing in both is individual and professional I been a customer of Paragon Acura for 6 years and have dealt with Thomas Ng for 5 years now. Thomas is amazing in both is individual and professional capacity. The man is candid, humble, professional and understanding. Thomas will go out of his way to make his customer happy without any sales pressure. He always follows up and will always remember you. Paragon Acura hires top people, Thomas Ng is a leading example. Thank you, Thomas. -DG More

Consistently great experience I have leased 2 cars from Thomas. He is consistently easy to work with -- fair, transparent, and willing to work within the parameters you care about I have leased 2 cars from Thomas. He is consistently easy to work with -- fair, transparent, and willing to work within the parameters you care about to achieve a workable deal for both parties. I don't know whether this is his style or whether he sensed it is my style, but he picked up on my desire to come to a fair agreement quickly, without wasting time with showmanship and posturing during the negotiation. He said what he meant, so did I, and we were done in 30 minutes. And he delivered the car to me 2 days later. Seamless, easy, honest. More

No attention to detail We went into this dealership today. We worked with Alex who was very nice. We were leasing a brand new top of the line MDX. It had some pretty big scu We went into this dealership today. We worked with Alex who was very nice. We were leasing a brand new top of the line MDX. It had some pretty big scuff Mark's on the back drivers side. We asked that they be removed. Alex brought it to recon and when it came back it lightened slightly. We told him that we would take it back to Maine and have our body shop do it. We asked that they cover $75.00. The sales mgr said no. He expected us to pay for it ourselves and then he implied that I was a liar. He acted just like one of those car sales managers you would come across in the 80's. Very snarky. The salesperson followed us out and tried to speak to us but there was no way that I would give my money to the manager. Eventually the manager came out to my car and gave us an apology and agreed. I told him how I felt about him and his childish behavior. He kicked us off his property. Last I knew. He didn't own the dealership. I feel bad for Alex. It's too bad that a manager would hurt a salespersons ability to earn money. More

Great salesman! Thomas has always been easy and enjoyable to work with. He makes the process of getting a car smooth and enjoyable. Thomas is reliable and provides ex Thomas has always been easy and enjoyable to work with. He makes the process of getting a car smooth and enjoyable. Thomas is reliable and provides excellent customer support. More

Best Auto Dealer in NYC Love Paragon Acura, great customer service. Overall the staff make you feel like home, they listen to your needs and they make sure to get to their cl Love Paragon Acura, great customer service. Overall the staff make you feel like home, they listen to your needs and they make sure to get to their clients a great deal on their cars. I do recommend this dealer 100%. I have been their client since 2007 and I dont have any complaints. More

Blessing After going to a number of dealerships who were giving me the run around, so much so I started to look at everyone as crooked here these wonderful peo After going to a number of dealerships who were giving me the run around, so much so I started to look at everyone as crooked here these wonderful people came. Carlos guareented me I would be taken care of and I was. Stellar service I received, Shun made sure I knew my car inside and out and reassured me if anything I can always count on her. It's a real family feeling I received. They took care of me! You must go see them! More

Leasing my TLX Thomas is very nice gent, great service, he answered all questions, gave me very good deal, quick leasing process. This is my first Acura and will sho Thomas is very nice gent, great service, he answered all questions, gave me very good deal, quick leasing process. This is my first Acura and will shop here again. More