Paragon Acura

What an incredible experience I had at Paragon Acura. From the very first phone call, their service was exceptional. I saw the car I wanted online and called before their opening hours. To my surprise so From the very first phone call, their service was exceptional. I saw the car I wanted online and called before their opening hours. To my surprise someone was already in the office able to schedule me an appointment. When I arrived, they took care of me right away. That is when I met Jahsid. He picked me up in the car I was interested in, and we did the test drive right there. Extremely professional and knew the car inside and out. I had done my research, so I was prepared with detailed questions. He knocked every single one out of the park. I later learned that Jahsid held multiple roles at Paragon before getting into sales. I feel like his varied experience made the process so much smoother. He was able to speak to every aspect of owning an Acura with incredible detail. Aside from his knowledge and skills was his dedication to the customer. I wanted to leave with the car that night. My appointment was rather late in the afternoon (5PM), but he did everything in his power to make that happen. Coordinating all of the moving parts (car detailing, inspection, financing, etc) was truly a sight to watch. His rapport with all the other departments at Paragon makes him a valuable asset. Thank you again to Jahsid and the rest of the team at Paragon. Will recommend you to anyone I know in the market for an Acura or any vehicle for that matter! More

Its the 3rd time i buy from them this time Alana was my salesperson, she was super amazing, helpfull and i enjoyed all the help and everything she did to ensure i got the best deal and the best car! I trul salesperson, she was super amazing, helpfull and i enjoyed all the help and everything she did to ensure i got the best deal and the best car! I trully recomend Alana to help you find your next car at paragon acura! 1 word to describe her is The Best! More

Alanna was very easy to work with! She was so honest and straightforward with everything, made the process quick and simple. She’s also very personable and sweet! I definitely recommen She was so honest and straightforward with everything, made the process quick and simple. She’s also very personable and sweet! I definitely recommend this place. Even the manager, Wilson, was great! I will be coming back for my sons car! Great dealership! More

Do not. .. and I mean DO NOT buy/lease/or even think about dealing with Paragon Acura. I'll start off by saying to avoid working with Luis. If you throw him a .. and I mean DO NOT buy/lease/or even think about dealing with Paragon Acura. I'll start off by saying to avoid working with Luis. If you throw him an offer, he'll storm off, complain, and then get mad at you that he'll get "fired" for offering a number that isn't in their ballpark. This is the kind of dealership that came out running while I was halfway in the street because they couldn't afford to lose a sale after I walked away. They will scam you to no end and do the bare minimum to prepare a CPO car for you. I purchased a 2022 MDX ASPEC from them, CPO, and since the day I drove it off the lot, issues beyond issues have come up. The car was sold to me completely out of alignment, two bent rims, 0 antifreeze in the reservoir, worn front and rear brakes etc. just to name a few things. MAKE SURE you test drive their cars on the highway as their test drive route around the block does not allow you to feel or see any potential issues. I have been horsed around by Paragon Acura, having to go back and forth and fighting for an alignment and to fix other ongoing issues. I recently found out that two of my rims are bent due to the previous owner hitting a curb. The CARFAX states that they had fixed the wheels, but clearly they're still bent according to my mechanic and due to heavy vibrations on the highway. I was denied new rims and basically told that its my problem as they claimed that the car passed inspection... Clearly a High Volume dealership means they don't care about their vehicles. You guys need to step your game up. It's embarrassing that you guys can even call yourselves a dealership. They are not customer-focused nor do they put the customer first. Buyers BEWARE... there are better options/dealerships elsewhere that won't screw you. Don't be fooled. More

Jahsid took the time to show me a use RDX. Love the Car and took a spin to test it out. I was sold the minute I sat in the car. Their finance dept was very helpful in getting me a great deal t Love the Car and took a spin to test it out. I was sold the minute I sat in the car. Their finance dept was very helpful in getting me a great deal to purchase the car, got to thank Sammy for that. Highly recommened getting either a new car or a use one. More

I arrived, they let me take a look at the car, scheduled a test drive the next day and liked it. Cut a deal that works within my budget and drove off. Jahsid did all the leg work. 10/10 a test drive the next day and liked it. Cut a deal that works within my budget and drove off. Jahsid did all the leg work. 10/10 More

I made an appointment to view two cars at first thing in the morning. The night before I called to confirm that both cars were still available. Not only were they unavailable but I had to wait 45 minutes be the morning. The night before I called to confirm that both cars were still available. Not only were they unavailable but I had to wait 45 minutes before I was told. I understand that they don’t necessarily have all the vehicles that they advertise, but that’s why I called the night before. I had a long way to drive, I should have at least been notified as soon as I got there. I wasted a whole morning for nothing. More

I traveled 4 hours to get to the place and it was worth it because they delivered the car to me the same day, thanks to the seller Jahsid) excellent service. without credit and easy payments alone, I'm wai it because they delivered the car to me the same day, thanks to the seller Jahsid) excellent service. without credit and easy payments alone, I'm waiting for my other key 🔑 I only received one but I trust that they will send it to me soon: jahsid speaks Spanish, English More

Bryan was amazing, he made sure to help me with everything suitable for me. HIGHLY RECOMMEND everything suitable for me. HIGHLY RECOMMEND More

Bryan is the best. He listens to what you are looking for and he shows you multiple options available. He made the whole process smooth. Once all the paperwork was done He listens to what you are looking for and he shows you multiple options available. He made the whole process smooth. Once all the paperwork was done, he had my new car ready to go. I will recommend everyone to him and I will be going back when it’s time for me to trade my car in. More