Paragon Acura
Queens, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Love working with Thomas. Despite covid, he made the process very easy and got me into the exact car I wanted. I’ll definitely be getting my next car from him. process very easy and got me into the exact car I wanted. I’ll definitely be getting my next car from him. More
Stay AWAY!!!! from them LIARS!!!!!!waste your time do Stay AWAY!!!! from them LIARS!!!!!! waste your time do your self a favor STAY AWAY !!!! they will bring you to dealership Just to Hammer you waste Stay AWAY!!!! from them LIARS!!!!!! waste your time do your self a favor STAY AWAY !!!! they will bring you to dealership Just to Hammer you waste your timeif you smart enough you will run AWAY!!!!! JOSE M.PEREZ big Time Liar sweet Talker but Big Time xx SAME LIKE HIS MANAGER!!! More
Thomas is a wonderful sales person, I would recommend him to anyone who wants a great deal. He is always available to assist you in anyway possible. to anyone who wants a great deal. He is always available to assist you in anyway possible. More
Thomas was very friendly, did all the work and made the experience very good . I will definitely recommend him and refer him to as many people as I can. experience very good . I will definitely recommend him and refer him to as many people as I can. More
Thomas Ng once again provided superb service. He made every aspect of my lease renewal as smooth and user friendly as possible. Top professional! Much thanks . every aspect of my lease renewal as smooth and user friendly as possible. Top professional! Much thanks . More
Worked with Kelvin Miller back in June 2020 on my purchase of a 2017 CPO Acura RDX. Apart from the reasonably attractive price that was offered, the overall car buying experience was terrible. Kelvin purchase of a 2017 CPO Acura RDX. Apart from the reasonably attractive price that was offered, the overall car buying experience was terrible. Kelvin was relatively dismissive of me as a customer and did not dedicate the time / attention that you would expect out of a typical Acura dealership. He did not really take the time to answer relatively basic questions (first time car buyer) and it felt like he was just rushing me through the process. Overall I was OK with this lower quality service as the dealership did have the best pricing that I could find in the area. Unfortunately, Kelvin and the Paragon Acura team also managed to mail my registration to the incorrect address and have not been helpful in tracking this down for me. 4 months later I have yet to receive my registration and Kelvin has been unresponsive to my requests for him to rectify the situation. More
Excellent customer service , will recommend to everyone , was quick and did a great job every step of the way , and followed up with me in the coming days to make sure everything was okay with the new car , was quick and did a great job every step of the way , and followed up with me in the coming days to make sure everything was okay with the new car , More
Bought 2015 MDX in January 2015 from Paragon Acura, Woodside and have been servicing there all the time. Recently my MDX had some noise, since January 2020 spent more than $4K to fix the noise ... tru Woodside and have been servicing there all the time. Recently my MDX had some noise, since January 2020 spent more than $4K to fix the noise ... trusted them, changed whatever they recommended in multiple visits but never fixed the noise. Thought I should try somewhere else to fix noise so I went to another place and paid $45 for check up. They found bolt loosened, they tightened it. It has been more than 2 week no noise at all. Now I am so much upset with Paragon Acura, Woodside. More
Got my second Acura ILX lease with Thomas. He is professional and timely. Everyone at this dealership is nice. Would highly recommend if looking to lease or own an Acura. professional and timely. Everyone at this dealership is nice. Would highly recommend if looking to lease or own an Acura. More