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Paragon Acura

Queens, NY

4.5
1,895 Reviews
If you're going to buy a new Acura at Paragon Acura, serving Long island, Brooklyn and Woodside NY, or take your car in for routine maintenance or an auto repair, you probably want to know a little bit about us. Makes sense. Paragon Acura, located at 56-02 Northern Blvd Woodside, New York is happy to tell you that we've been serving the Long island, Brooklyn and Woodside NY area for longer than many of you might have owned your current car. With those years comes invaluable expertise, which we put to your advantage. We're not just talking acumen on new Acura models, but used cars, service and auto repairs and perhaps most importantly - Acura financing. We hand pick each member of the Paragon Acura team for their high level of competency, vast knowledgebase, eagerness to learn late-breaking technology, ability to relate to drivers from all walks of life, and commitment to keeping Paragon Acura a pressure-free environment, which if you ask many of our patrons, makes us a dealership in the rough. Of course the best way to see for yourself the distinct experience you'll have at Paragon Acura is to explore our new Acura models; used cars; service department ; financing; certified car parts in person, at 56-02 Northern Blvd Woodside, New York.
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56-02 Northern Blvd

Queens, NY

11377

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Showing 1,895 reviews

October 26, 2020

Love working with Thomas. Despite covid, he made the process very easy and got me into the exact car I wanted. I’ll definitely be getting my next car from him. More

by knabie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
Oct 27, 2020 -

Paragon Acura responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Thomas was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Take care, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

October 23, 2020

Stay AWAY!!!! from them LIARS!!!!!!waste your time do Stay AWAY!!!! from them LIARS!!!!!! waste your time do your self a favor STAY AWAY !!!! they will bring you to dealership Just to Hammer you waste More

by oreoohoreo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Murat Deljanin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose M Perez
Oct 27, 2020 -

Paragon Acura responded

Providing top notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact me at your earliest convenience. Sincerely, Salome Benscher 718-507-5000 ext 340 sbenscher@paragonhonda.com

Oct 27, 2020 -

oreoohoreo responded

Your sales person Jose just waste my time He lie to me promise me a better deal then Plaza Acura and just waste my time

October 22, 2020

Thomas is a wonderful sales person, I would recommend him to anyone who wants a great deal. He is always available to assist you in anyway possible. More

by Mike37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
Oct 23, 2020 -

Paragon Acura responded

Thank you for your great review, Mike! We're glad to have Thomas on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

October 21, 2020

Thomas was very friendly, did all the work and made the experience very good . I will definitely recommend him and refer him to as many people as I can. More

by nysheu
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
Oct 23, 2020 -

Paragon Acura responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Thomas was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

October 14, 2020

Thomas Ng once again provided superb service. He made every aspect of my lease renewal as smooth and user friendly as possible. Top professional! Much thanks . More

by stevenl231
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
Oct 15, 2020 -

Paragon Acura responded

Thank you for your great review, Steven! We're glad to have Thomas on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

October 08, 2020

Worked with Kelvin Miller back in June 2020 on my purchase of a 2017 CPO Acura RDX. Apart from the reasonably attractive price that was offered, the overall car buying experience was terrible. Kelvin More

by Chris McKinney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kelvin Miller
Oct 13, 2020 -

Paragon Acura responded

Chris, thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Salome Benscher 718-507-5000 ext 340 sbenscher@paragonhonda.com

October 07, 2020

Thomas was wonderful to work with and made the whole Leasing experience fast and expeditious! My husband and I are very happy with our vehicle. More

by ekeung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
Oct 08, 2020 -

Paragon Acura responded

Thanks for the wonderful review about your recent visit with us. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. All the best, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

October 06, 2020

Excellent customer service , will recommend to everyone , was quick and did a great job every step of the way , and followed up with me in the coming days to make sure everything was okay with the new car , More

by Chernandez525
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
Oct 08, 2020 -

Paragon Acura responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

October 05, 2020

Bought 2015 MDX in January 2015 from Paragon Acura, Woodside and have been servicing there all the time. Recently my MDX had some noise, since January 2020 spent more than $4K to fix the noise ... tru More

by Vishnu Magar
Recommend Dealer
No
Employees Worked With
Open
Oct 09, 2020 -

Paragon Acura responded

Thank you for your feedback. Our customers are our top priority, and it appears that your recent experiences with our staff does not reflect that. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, Salome Benscher 718-507-5000 ext 340 sbenscher@paragonhonda.com

Oct 10, 2020 -

Vishnu Magar responded

I called you 8 time and left voice message 3/4 time but nobody responded. WHY ?

October 01, 2020

Got my second Acura ILX lease with Thomas. He is professional and timely. Everyone at this dealership is nice. Would highly recommend if looking to lease or own an Acura. More

by AC
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
Oct 02, 2020 -

Paragon Acura responded

Thank you so much for this wonderful feedback! We're so glad you came back to see us for your next Acura ILX. It's fantastic to know Thomas helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

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