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Paragon Acura

Queens, NY

4.5
1,893 Reviews
If you're going to buy a new Acura at Paragon Acura, serving Long island, Brooklyn and Woodside NY, or take your car in for routine maintenance or an auto repair, you probably want to know a little bit about us. Makes sense. Paragon Acura, located at 56-02 Northern Blvd Woodside, New York is happy to tell you that we've been serving the Long island, Brooklyn and Woodside NY area for longer than many of you might have owned your current car. With those years comes invaluable expertise, which we put to your advantage. We're not just talking acumen on new Acura models, but used cars, service and auto repairs and perhaps most importantly - Acura financing. We hand pick each member of the Paragon Acura team for their high level of competency, vast knowledgebase, eagerness to learn late-breaking technology, ability to relate to drivers from all walks of life, and commitment to keeping Paragon Acura a pressure-free environment, which if you ask many of our patrons, makes us a dealership in the rough. Of course the best way to see for yourself the distinct experience you'll have at Paragon Acura is to explore our new Acura models; used cars; service department ; financing; certified car parts in person, at 56-02 Northern Blvd Woodside, New York.
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56-02 Northern Blvd

Queens, NY

11377

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Showing 1,893 reviews

January 17, 2021

Thomas was excellent and as usual, always very helpful. We’ve leased 9 vehicles since 2008 and obviously we keep coming back because of how we’re treated every time. More

by McyJCC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
Jan 19, 2021 -

Paragon Acura responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

January 15, 2021

Thomas was very kind and understanding of what your looking for in a car.. He goes beyond to try to satisfy you. Courtesy &professionals when comes to THOMAS NG ACURA More

by cherisse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
Jan 15, 2021 -

Paragon Acura responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Thomas went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Thanks again, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

January 10, 2021

Excellent, and genuine customer service! A great experience during a very stressful time for me. I never felt rushed or pressured to make a decision! More

by Price
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ng, Hassan Azhar
Jan 13, 2021 -

Paragon Acura responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

January 08, 2021

After wising few Acura dealer shops we were not happy with price negotiation but at Paragon Acura Mr. Thomas Ng was professional and friendly to us and explain price for RDX 2021 with all discounts in p More

by alisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
Jan 08, 2021 -

Paragon Acura responded

Alisa, we always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that Thomas treated you with the respect you deserve. Congratulations on your 2021 Acura RDX! If there is anything else that we can do for you, please don’t hesitate to reach out. All the best, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

January 07, 2021

Leased MDX from here. Overall the experience was reasonably stress-free. Enjoyed being able to complete the entire buying process over text messages. Thomas was very attentive during the process and More

by Peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
Jan 08, 2021 -

Paragon Acura responded

Peter, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

December 30, 2020

It gives me great pleasure to write a review for Thomas NG. He is an excellent Sales Rep. for Paragon Acura. Knowledgeable of the brand, he assisted myself and wife on a Lease (2018) and Purchase of a pre- More

by Satisfy Customer
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
Dec 31, 2020 -

Paragon Acura responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

Dec 31, 2020 -

Satisfy Customer responded

Thank you

December 30, 2020

Mr Thomas Ng & his team was very helpful in our needs and guidance. They were patient and careful understanding of our concerns of the purchases of a used car. I highly recommend them to our friends. T More

by Yanpeggie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms Teresa, Ms Cathaline at finance , Thomas Ng
Dec 31, 2020 -

Paragon Acura responded

Thanks for the wonderful review about your recent visit with us. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Kind regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

December 17, 2020

2021 RDX is a great car. Peter and Eric at Paragon Acura were very professional and able to get me good deal within my budget More

by DL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Pazmino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Paragon Acura responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. All the best, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

December 16, 2020

Thomas did a great job from start to finish- very thorough and attentive! The deal was efficient in use of time and was quick to process the final paperwork and delivery of the vehicle was also quick More

by Jason V
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
Dec 16, 2020 -

Paragon Acura responded

Jason, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. All the best, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

December 14, 2020

Thomas Ng was exceptional to work with. The transaction was seamless and stressless and everything was handled professionally I would definitely refer my family and friends to Thomas and head back there f More

by sdenny5312
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
Dec 15, 2020 -

Paragon Acura responded

Thank you for leaving us this great review. We are very happy to hear that Thomas could provide you with a third car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

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