Paragon Acura

I had a wonderful experience at Paragon Acura thanks to the salesperson Peter - very patient and honest, efficient, transparent and great sales person. I ended up getting a great purchase with same day pro the salesperson Peter - very patient and honest, efficient, transparent and great sales person. I ended up getting a great purchase with same day processing.Once we agree on the price and terms rest of the process was smooth. We just had to wait couple of days to get the SUV. Very good car buying experience..He was also great at following up with me after I bought the car. I would definitely recommend paragon Acura More

Excellent customer service and after sale service from Tomas, it was a simple and easy process due to his way to treat customers. Very happy with my RDX. huge shoutout to Justin H, extremely professional Tomas, it was a simple and easy process due to his way to treat customers. Very happy with my RDX. huge shoutout to Justin H, extremely professional both More

Very good keep me informed of what going on, made me feel comfortable keep up the great job. comfortable keep up the great job. More

The first time we met Thomas Ng was in March of 2017 at Paragon Acura. At that time my wife and I were exploring our options as we were not satisfied with the dealership or the brand we were driving. In ou Paragon Acura. At that time my wife and I were exploring our options as we were not satisfied with the dealership or the brand we were driving. In our search we made several visits to Paragon Acura and other brand dealerships before making our final decision to lease two Acura's that day, a TLX A-spec and an RDX A-spec. As we walked through the Paragon Acura showroom Thomas Ng graciously asked if he could be of assistance. We followed him back to his desk area where we saw that his walls were stacked with shelves lined up with a huge display of achievement awards. We were about to find out how he earned all those awards. My wife and I still had numerous questions. As we asked our questions to Thomas he provided us with concise answers, not fluff. We were pleasantly surprised since that had not been our experience before this at other dealerships. The process went forward, the cars were awesome! My wife and I were happy that we had finally found a sales consultant, Thomas Ng, that was knowledgeable, with integrity and was trustworthy. Also, Paragon Acura, a dealership that was reliable, orderly and well organized, . Currently, it's time to renew our leases. My wife loved her 2019 RDX A-spec and I was so pleased with the styling and performance of my 2019 TLX A-spec that we decided to go with those models again in 2021, though I jumped up to the TLX TypeS. These cars did not disappoint. The RDX A-spec styling tweaks are nicely done. The performance and new interior design of my TLX TypeS is amazing. The entire sales process this time went even more smoothly, was relatively effortless with much less time waiting around thanks to the efforts of Thomas Ng who took care of everything (and continued to prove why he is so deserving of those many awards) also, the efficiency of the Paragon Acura team. At delivery, outside, my car was waiting freshly detailed and ready to go (my wife's car had been delivered similarly a few days earlier). Inside, paperwork was being completed and signed. When that was done Thomas presented me with a small gift bag. In it was my completed paperwork, the keys to my new car and an excellent bottle of Cabernet Sauvignon to enjoy and celebrate with... we thought that was classy! My wife and I will be driving Acura's for a long time. Of all the Acura dealerships in the New York area, Paragon Acura is the dealership we choose. Thomas Ng is one of the many reasons why. More

Thomas is very knowledgeable and we are happy to work with always. He always provides recommendations that best suits us! with always. He always provides recommendations that best suits us! More

I’m a first time car buyer and Thomas made the experience so easy, hassle free and answered any and all of my questions. He really was so attentive and took great care of me. Will definitely go back to him f so easy, hassle free and answered any and all of my questions. He really was so attentive and took great care of me. Will definitely go back to him for my next car purchase! More

Very trusting, professional and knowledgeable staff. Would definitely revisit this dealer and recommend to friends and family for all their new and used car purchases. Would definitely revisit this dealer and recommend to friends and family for all their new and used car purchases. More

Top tier dealership and they clearly show you why they win so many awards yearly! win so many awards yearly! More

I’ve bought two cars from Tommy at this point, the second one after the recent floods destroyed the first. Great service, thank you. one after the recent floods destroyed the first. Great service, thank you. More

I been buying/leasing cars from this location since 2011 I been buying/leasing cars from this location since 2011 when I met Peter Pazmino. Peter is like family since that day, any time I had to switch car I been buying/leasing cars from this location since 2011 when I met Peter Pazmino. Peter is like family since that day, any time I had to switch cars he's been nothing but attentive and helpful in providing the right guidance and assistance. Any time I need a new car, I can text him and he will reply within seconds, he's communication is top notch. Peter's honesty makes buying any car / trading a car a breeze. This time he connected me with Kelvin Miller who was amazing to work with and Peter provided a great value for my trade in vehicle. Spoke with Kelvin on a Friday and was able to go in the very next day. The whole time Kelvin make sure everything was taken care for and assisted in every step, making the process seamless. Kelvin went above and beyond on getting a great deal despite the car shortage. If you need a lease/new or used car I would recommend Kelvin and Peter. They both treat you like family and keep in touch even after the purchase. Overall amazing service and environment. More