Paragon Acura

As always, stellar customer service. Thomas took the time to understand my needs and got me the car and the deal I needed. to understand my needs and got me the car and the deal I needed. More

This is my first tIt is my first time that I visit them and I have been surprised by the kindness and frankness with which Carlos has treated me I hope to return and receive the same treatment it has been and I have been surprised by the kindness and frankness with which Carlos has treated me I hope to return and receive the same treatment it has been a pleasure to visit themime and More

Amazing experience thanks to Thomas and the entire team! From start to finish, leasing my new MDX was quick and easy! Ask for Thomas! From start to finish, leasing my new MDX was quick and easy! Ask for Thomas! More

This is the second time I’ve bought a vehicle from this dealership; and I must say, I went home satisfied in a vehicle that not only suits my style and preference, but was also in my budget in this rough e dealership; and I must say, I went home satisfied in a vehicle that not only suits my style and preference, but was also in my budget in this rough economy that we are in. Jose Perez assisted me with shopping for a new vehicle. The vehicle I had prior to this was a Acura TL which I bought years back from this same dealership. Unfortunately it was flooded and totaled, according to insurance. Jose took the time to assist me and help me get into a new a vehicle that I can afford and that I would also love. The paperwork and process was super quick; quicker than I would ever imagine as a matter of fact; and I was a happy driver by end of that evening. More

Peter is great, friendly and a pleasure to work with. Worked with Mohammad two days ago, Mohammad was unfriendly and abrasive. I would never work with someone like Mohammad. with. Worked with Mohammad two days ago, Mohammad was unfriendly and abrasive. I would never work with someone like Mohammad. More

"What a great experience!"Thomas through your integrity "What a great experience!" Thomas through your integrity and honesty my wife and I are astonish by your generosity's and easy going nature. Not to "What a great experience!" Thomas through your integrity and honesty my wife and I are astonish by your generosity's and easy going nature. Not to mention the deal was very quick and simple. Thomas was very transparent and guided us through the process easily. We highly recommend Mr. Thomas Ng from Paragon Acura and people who are also planning of purchasing/leasing a vehicle they would like. Thank you Mr. Thomas Ng for giving us a straight forward experience we needed. More

It was a pleasure doing business with Peter. Peter made the entire process extremely easy. Highly recommended! the entire process extremely easy. Highly recommended! More

Thomas is one of the best sales people that I have ever dealt with any dealership. He is on top of his "game"! This was my first interaction with Thomas and this won't be the last. I look forward to wor dealt with any dealership. He is on top of his "game"! This was my first interaction with Thomas and this won't be the last. I look forward to working with him in my future purchases with Paragon Acura. The time spent at the dealership was very timely and efficient. Always glad to be in and out of the dealership. More

I have been a very loyalty customer with Paragon Acura from the purchasing the vehicle till now. A couple of days ago I have had a break issue so I tried to check with good brand named Paragon Acura and w from the purchasing the vehicle till now. A couple of days ago I have had a break issue so I tried to check with good brand named Paragon Acura and was willing to believe any care service with them. However, the repairment was amazingly not explained about what cost could be charged in details also only service guy was telling about charging cost total sum only after trying to tell me that it's not safe to drive to make me more be forced into a corner. I was super busy at that time and wanted to see detail information like last time I had but no information for that no picture and no explaination about details. Finally when I checked my bill I was so shocked because the labor charge was almost $1400 it's not acceptable to me. I can't be a loyalty customer anymore and would find another repairshop and try to switch different brand Tesla or Lexus, and never recommend Acura for anyone. As a result, it's like the similar situation that you cheat one of your sincere friends who believes and trusts you so much it is exactly the same feeling at least for me. I want to share my experience more broadly with people by sharing it in online community and google review to prevent them from being charged the same. Alex Munoz from customer care serivice manager never care and There's no reply from customer care at all even though I sent three emails That's the customer care that doesn't care customer! More

I am very grateful to have Thomas as my dealer. I am a new driver, first time buying a car, and even having a hard time to understand the English they were saying. But thanks to Thomas, his patience with new driver, first time buying a car, and even having a hard time to understand the English they were saying. But thanks to Thomas, his patience with me, had brought me a great experience in buying my first new car. More