Paragon Acura

Great services, salesperson Thomas was very pleasant, courteous, he is a real professional, he answered all our questions, and made our car buying experience memorable. courteous, he is a real professional, he answered all our questions, and made our car buying experience memorable. More

Got my new 2022 RDX signed, sealed and delivered by Eudes Rodriguez. Thank you to Justin Hill and Alex Matalana. This is our 5th Acura, won't say where we've leased them before but now we will ONLY b Eudes Rodriguez. Thank you to Justin Hill and Alex Matalana. This is our 5th Acura, won't say where we've leased them before but now we will ONLY be dealing with Paragon Acura. And since we have Hondas too, we will only deal with Paragon. Brian Benstock has created a phenominal team. You want an Acura this is the place to go! More

Excellent service everything was great, it was easy within two to three hours to get the whole thing process we did a drive-in test I was very comfortable with the with the dealer has a really nice I c within two to three hours to get the whole thing process we did a drive-in test I was very comfortable with the with the dealer has a really nice I connected to the dealer and to the seller I was given a great price on the car and I didn’t feel like I was push to get this car I feel confident when I sign this paperwork I was out of the dealer in three hours with a brand new car , I was so happy and my husband was happy with the purchase. I love it ! I can’t thank him enough. More

I got my brand new mdx 2022 from Northern blvd dealer ship thanks to Thomas ng he is kind very knowledgeable felt really comfortable making a great deal if anyone need a acura look no further and go stra ship thanks to Thomas ng he is kind very knowledgeable felt really comfortable making a great deal if anyone need a acura look no further and go straight to Thomas ng More

I had the pleasure of working with Mr. Thomas Ng in Paragon Acura in Queens NY. He made the process easy! He's very knowledgeable, professional & went above & beyond in the process of the price & terms Paragon Acura in Queens NY. He made the process easy! He's very knowledgeable, professional & went above & beyond in the process of the price & terms of my purchase! I would highly recommend Thomas to anyone looking to purchase a vehicle! Thanks again Thomas! We LOVE our MDX 2022! My family and I appreciate you! More

Professional and courteous people working there, sale process was done online efficiently and without delays. process was done online efficiently and without delays. More

I had my 2022 Acura MDX for first time complimentary I had my 2022 Acura MDX for first time complimentary service for oil change and rotation of tires etc..-- the coupon was sent to my home from Paragon I had my 2022 Acura MDX for first time complimentary service for oil change and rotation of tires etc..-- the coupon was sent to my home from Paragon where I purchased the car. I arrived on time scheduled for 11:30 am; however, I was lining up for waiting in the car outside the service area under the temperature of 29 degree F continually for 45 minutes before I drove and led into the service area where I stayed in the car for twenty minutes before any service adviser attempted to talk to me. When I talked to the advisor Mr. Steven Hernanadez who scheduled my appointment , he did not seem to remember what had been scheduled and even the email in front of me clearly indicated what my visit was all about- a very unusual and unprofessional response to a new car purchaser who expects a warm welcome and knowledgeable about the promotion for new customer, particularly the first timer. Then he asked for auto registration and promotional coupon etc.. -- the unnecessary requests which had been clearly recorded in the computer --unless Paragon does not have it like all other dealers . Even worse, when my car was taken for service, I was told that I needed to wait for two hours for the oil change and Paragon would provide a drive to take me home and back to service dealership--this never happened. I complained to the service manager Mike and he simply gave a perfunctory response indicating that this was a busy Saturday morning--no apology and no indication of any room for improvement. In short my experience with Paragon was a nightmare! If I have a choice , I will never go back to Paragon for any further service. I arrived at 11 am, and I left at almost 4 pm. for a complimentary oil change. And Acura is supposed to be a luxury brand with a reputation for good service and customer satisfaction. Obviously, it is not my experience with Paragon! More

Thomas Ng is an excellent salesperson, he’d made me feel welcomed and walked me through the process of trading in my car with an ease and comfortableness that I wasn’t expecting, Thank you Thomas welcomed and walked me through the process of trading in my car with an ease and comfortableness that I wasn’t expecting, Thank you Thomas More

I had a great experience at Paragon Acura working with Thomas Ng. I got a 2020 Certified RDX and the car and price was exactly as advertised. Thomas Ng. I got a 2020 Certified RDX and the car and price was exactly as advertised. More

Thomas was attentive and listened to my requests. He was informative and honest. My experience was superb. Great person. Thank you for making this process such a breeze. informative and honest. My experience was superb. Great person. Thank you for making this process such a breeze. More