Paragon Acura

Purchased my used Acura from Paragon. After a few months, noticed a problem with it, they immediately took it back, serviced it, and repaired the problem free of charge. The service manager, Mike, was especi noticed a problem with it, they immediately took it back, serviced it, and repaired the problem free of charge. The service manager, Mike, was especially helpful. I would highly recommend both the service and the sales side of this dealership. More

I have used Paragron Acura service exclusively since I bought my vehicle from them. I can truthfully state that their service is excellent. The service person that usually handles my account is Kevin and bought my vehicle from them. I can truthfully state that their service is excellent. The service person that usually handles my account is Kevin and he deserves a commendation for his excellent people skills ,courtesy and tact. Fannie Suber More

The time and energy put in by each employee was more than what anyone else would have done. They made the process easy and likable. They were not "pushy" like other dealers are. We went in pretty much kno what anyone else would have done. They made the process easy and likable. They were not "pushy" like other dealers are. We went in pretty much knowing what we wanted and how much we were willing to spend. Everyone did what they could to meet our needs. Wendy and Stephen were the best and went above and beyond what they needed to do. James, as the finance guy, also went above and beyond to meet our desire - price wise. We had a very pleasant experience and are more than likely going to come back when we are financially able to do so. There is no doubt that we would recommend this dealership to anyone interested in buying/leasing a car. Thanks again for making what is usually a difficult process an amazingly simple one!!! Goldie Alissandratos More

Thank you very much to the reps at Paragon Acura for making our purchase of our Acura TSX an absolutely delightful one. My husband and I were recommended by a family member to go to Paragon and we a making our purchase of our Acura TSX an absolutely delightful one. My husband and I were recommended by a family member to go to Paragon and we are very happy we did. From the moment we walked in and sat with Mark Ma to a few minutes ago where I got a call from rep Wendy to find out how we were enjoying our car, it has been an absolute deight. Thanks guys. More

Mr. Martin was extremely knowledgeable about the products and services that Acura provides, especially Paragon Acura. He was very patient throughout the entire process of the sale, especially with the negoti and services that Acura provides, especially Paragon Acura. He was very patient throughout the entire process of the sale, especially with the negotiation of the price. Additionally, the delivery manager, Ms. Wendy Deshais was very professional and ensured that I understood the workings of my Acura RDX before I left the dealership. More

Ever felt like a "Rock Star"? Well I did! I just purchased the first 2010 MDX/Tech from Paragon Acura and let me tell you about my experience! Before the vehicle arrived on the Car Carrier I was not purchased the first 2010 MDX/Tech from Paragon Acura and let me tell you about my experience! Before the vehicle arrived on the Car Carrier I was notified of the Estimated Time of Arrival of the unit. The vehicle was unloaded, Prepped while I was sealing the deal with my salesman Maurice Martin. I was introduced by Dino Marshall to Darek Medrzycki the Sales Manager who then introduced me to Wendy Deshais who walked me thru all the "Avionics" this vehicle has to offer! Wendy does know her electronics you'll get a kick out of her! Within 2 1/2 hrs I was done and driving out the door in my new 2010 MDX! The attention to details received at this dealership is outstanding! Hope your experience is as pleaseant as mine was! John Vargas Jr. More

I went to Paragon after seeing a couple promising listing for pre-owned 2009 TLs (December 2009). I was immediately greeted by Peter P; he showed me the cars I saw on the web, answered my questions and w for pre-owned 2009 TLs (December 2009). I was immediately greeted by Peter P; he showed me the cars I saw on the web, answered my questions and was patient as I thought threw my options. The cars did not meet all of my needs, so they offered me options on a new 2009 TL which did meet my needs and was priced competitively to what I had been quoted at other dealerships. He gave me as much time as I needed to decide, and discuss. Was helpful and got first part of paperwork completed quickly. The sales manager was helpful through the process when needed as well. Later Wendy D. went to me with my car and explained and stepped me through how to use all the features (which were numerous as I had the Tech package). She was very helpful and offered follow up support should I have any further questions. The main downside was I had an extremely long wait to meet with the financing guy (nearly 2 hours), and had to listen to all the options they were trying to sell me on top even though I made it clear upfront I wouldn't be getting any (which I did not). Overall, I was pleased with my experience and would recommend to others and go again myself. More

On my last visit to Paragon Acura, I was amazed by the excellence of their service. I went there to have my 2007 MDX service without an appointment and they were able to fit me in their schedule which wa excellence of their service. I went there to have my 2007 MDX service without an appointment and they were able to fit me in their schedule which was great. I even was able to get a loaner car; before I remember, I would have needed to let them know in advance to get one, this time I got it instantly which was outstanding as well. The whole service team, Mike Timpone the manager and Kevin C, the advisor were really helpful and professional at all times. My whole experience was fascinating, the advisor showed a lot concern for my satisfaction, he kept me informed about the job that was being perform in my car and I got my car on the time and date it was scheduled to be done. During my whole visit, I felt so much appreciation as a customer that I needed to write a review. More

I only have praise for 'PARAGON' my 2006 TL has been serviced there since new as was my 2005 TL until I destroyed it in an accident.the service I receive is just great,Ex. on a Saturday morning in July serviced there since new as was my 2005 TL until I destroyed it in an accident.the service I receive is just great,Ex. on a Saturday morning in July as I was preparing to leave for a cross country trip,I noticed the battery sounded weak and off I went to Paragon,it took less than 20 minutes for the car to be checked and a new battery installed and I was on my way without being late.That's great service---Frank is the best!!!!!!!!!!! More

Wendy is really helpful and patient. I pick up my car late evening on the 20th but she still there to give all the explanation about the car and show me all the details and the useful function. She is re late evening on the 20th but she still there to give all the explanation about the car and show me all the details and the useful function. She is really an expert for this and she call back the following day to follow up and I and so happy about her service. While she explain the function she do make some joke and you won feel boring all the times. I am really enjoy this new car that I have ever and will recommend Paragon Acura to others too. More