Paragon Acura

I recently purchase a 2007 Acura MDX from Paragon Acura. I recently purchase a 2007 Acura MDX from Paragon Acura. The service was OUTSTANDING. Wendy Deshals was wonderful! She was funny and knowledgeable I recently purchase a 2007 Acura MDX from Paragon Acura. The service was OUTSTANDING. Wendy Deshals was wonderful! She was funny and knowledgeable about the car. She explain everything we needed to know about the car. Joe Rosa, our sales guy, was excellent! He went above and beyond for us. There were issue with the Mass registration but Joe did everything he could to get it done on time. Joe even came to work on his day off to make sure everything was okay when we went to pick up the car. Thank you so much! Ethan (Boston Mass) More

I have really enjoyed the service. It was my fourth car that I purchased and Melvin Salcedo was the best sales representative I have ever dealt with. He was very friendly, knowledgable and professional in that I purchased and Melvin Salcedo was the best sales representative I have ever dealt with. He was very friendly, knowledgable and professional in every possible way. I am looking forward to getting my next car from him. Thank you for unforgettable buying experience. More

Last month my wife and I upgraded our car from a Honda Civic to an Acura TSX. I have to say that my experience with Paragon Acura was as rewarding as the first time I purchased my Honda Civic from Paragon Civic to an Acura TSX. I have to say that my experience with Paragon Acura was as rewarding as the first time I purchased my Honda Civic from Paragon Honda, three years ago. After visiting many other dealerships located in Northern Boulevard, Queens. I believe this is the best dealership in the area. From the beginning I was welcomed by sales professionals Alberto Escobar and Jose Luis Arias, they help us trough out the whole process of choosing the right car for our needs and answer all our questions promptly, their expertise in the car market was noticeable. When it was time to close the deal, business manager Gary Lyn, was very helpful by helping us finance our car with the lowest APR in the market. Once we got the technologically advanced Acura, Wendy Deshals was there to help, she was very knowledgeable and professional and taught me how to use every single feature in the car from the power windows to the satellite radio, to the blutooth. The biggest asset that Paragon Honda and Paragon Acura has, its the professionalism, and courtesy of its employees. A. Alban More

Maurice Martin and Wendy Deshais were very friendly and answered all of my questions about the car I leased. Wendy sat with me in the car and showed me all of the features, which were alot different than answered all of my questions about the car I leased. Wendy sat with me in the car and showed me all of the features, which were alot different than my old Acura, since there were many new featues in general, and I was moving from a navigation system to a car without navigation. I contacted Maurine with questions several times after I took the car home, and answer my questions and answered them promptly. More

I purchased a new 2010 TL AWD Tech, upon delivery I noticed 2 license plate screw marks on the back bumper. I notified the sales person and they gave me a we owe slip to bring to service to fix the bum noticed 2 license plate screw marks on the back bumper. I notified the sales person and they gave me a we owe slip to bring to service to fix the bumper. The car went to the body shop to be repaired. when it came back it had a ding on the front grill. I was very upset. I spoke to kevin and mike about the problem and mike asked if I liked the chrome sport grill they make for the TL, I said of course. Mike told me not to worry and they will replace my grill with the sport 1. I was so happy that he made a worse scenario into 1 that I was happy that happened. Mike and kevin are the greatest at paragon. I HIGHLY RECOMMEND bringing your Acura to Paragon for service and see kevin to write up you car and if there are any problems to talk to mike which is the service manager. Thanks Guys, See you soon..... More

Every body That I met in Paragon Acura gave us good treatment, I have a very nice experience with Melvin Salsedo y Wendy Deshals, before and after the purchase, I steel talk to them when I need some in treatment, I have a very nice experience with Melvin Salsedo y Wendy Deshals, before and after the purchase, I steel talk to them when I need some information and they take the time to answer my questions, Warm Regards, Eduardo Herrera More

I picked up a new 2010 TL for a friend of mine because she was out of the country. Sam as very helpful in the sales process and introduced me to Wendy for the delivery. I have never driven an Acura or H she was out of the country. Sam as very helpful in the sales process and introduced me to Wendy for the delivery. I have never driven an Acura or Honda so I am not familiar with the car at all. Wendy was friendly, concise, and thorough in explaining how each feature worked. In fact, I left there excited about driving this car , which was not mine! Well, I just may consider Wendy's suggestion of switching from my BMWs to an MDX. I will just have to run down for a test drive one of these weekends. More

finally my car got fixed on water leaking and clean the interior headliners and the replacement for the low & high horn for me. And the service adviser james chan (JESSE) is the best and experience on this interior headliners and the replacement for the low & high horn for me. And the service adviser james chan (JESSE) is the best and experience on this job. He took care with me nice and followed up everything over the phone when my car still in the shop. He ran all the paperwork fast and smooth with the loaner car. he made me feel totally different experience on last few visits. and also i need to thanks him(JESSE) , mike (manager) and angela(internet sales manager) for helped all the problem i had . ** if you go for car service at paragon acura, please check it out with JESSE . the best service adviser in the field. More

Best Price, Best customer service. Maurice was Best Price, Best customer service. Maurice was profesional, friendly, and patient. made us feel like we can trust him . Unlike other dealerships. Best Price, Best customer service. Maurice was profesional, friendly, and patient. made us feel like we can trust him . Unlike other dealerships. We started the search for MDX at Paragon then visited 3 other dealerships. The best price and customer service was at Paragon. Don't Shop around and waste your time, just go to Paragon. Wdndey was very nice, funny and she knows the car inside out. She saved us a lot of time in reading the manual etc. If you are in the search for Acura just go to Paragon. You'll be in good hands. More

I was very impressed. I would recommend Paragon dealership to anyone who is in the market for purchasing a car. Paragon has out done themselves with their professionalism and courteousness. My husb dealership to anyone who is in the market for purchasing a car. Paragon has out done themselves with their professionalism and courteousness. My husband and I have been researching our next car for the past 6-9 months. We have been to other dealerships, and nothing compares to the experience we both had at Paragon. The other dealerships we visited left us with a weird feeling in our gut (you know the one, that makes you feel violated). We never felt like we were really valued as a consumer. But not here. We really felt as if we were appreciated for our business and would always be welcomed back with any concerns we have. Mark meet beyond our expectations. We told him what we were looking for with features in a car, and he was able to produce the product. With no shady salesman tactics. I never felt like I was being taken advantage of. On the day of pick up we informed him that our son was going to be with us, and our window was very small for all the paperwork to get done. And once we walked in, it was ready and waiting. The car was in the garage waiting to be driven out. The paperwork was all in order and just needed us to sign it. Very fast and painless. Wendy was also wonderful. In addition to her professionalism, she was very knowledgeable about the car. She walked us through all the new features with ease. She also went over and beyond herself to entertain our 1 yr who was slightly overdue for a nap while we finished installing our infant car seat with Mark's help. Even though she explained everything with thoroughness she offered us to call her with any questions if we needed help. I am confident to call back at a later date if I forgot something she explained to me, and not feel like I am inconveniencing her now that the transaction is complete. Paragon is also an immaculate establishment. I have been to a few dealerships that I felt that they lacked in the appearance department. My son dropped a few pieces of food on the floor. And I was not hesitant to lean down to touch the floor myself and pick up his crumbs. My son making a slight mess with his new found learned motor skills made me actually care about their place as if it was my own. That is how clean they keep it. They also made sure when they presented our car to us it reflected the same image as well. Not a flaw was found. More