Paragon Acura | Page 183

i am pleased to say that i had the best customer service i am pleased to say that i had the best customer service experience at this dealer.i had visit other dealers and i was not served the way i was greet i am pleased to say that i had the best customer service experience at this dealer.i had visit other dealers and i was not served the way i was greeted here. i was served refreshments, very friendly, excellent price.. i would recommend this dealer to any one and specially my sells rep.. angelo great person.. More

After reading through many postings on this website, I decided to go to Paragon Acura for my new ride three weeks ago. The process was pretty smooth, and my sales person Jaime was more than helpful. Parag decided to go to Paragon Acura for my new ride three weeks ago. The process was pretty smooth, and my sales person Jaime was more than helpful. Paragon Acura is the No 1 Acura dealer within US in terms of volume and I feel that they are very willing to work out good deals with customers (but you need to do your homework on pricing before you walk in, it would make negotiation much more efficient). I got good pricing (perhaps not the best, but very good) on my new MDX as well as the Accord trade-in. Financing and plate/title transfers were as easy as that. The best part of Paragon Acura is their delivery Manager Wendy. She will make you fall in love with your new ride. After deal was done, she gave me a great tutorial on MDX - the technologies, bluetooth, hands free features, etc. I could not enjoy more of driving MDX now. Overall this is a great dealership. I'd definitely come back for my next ride. More

I purchased my first vehicle this past weekend and was fortunate enough to have been introduced to Joe Rosa at the Paragon Acura dealership in Woodside NY. Being a new car buyer, the process was more tha fortunate enough to have been introduced to Joe Rosa at the Paragon Acura dealership in Woodside NY. Being a new car buyer, the process was more than a little daunting but Joe and his entire team at Acura made the experience completely pain free, understandable, educational and even at times enjoyable. From my initial encounter with the receptionsit to Joe personally delivering the vehicle to my apartment later that same day, the Acura team went out of their way to make me feel comfortable and confident in my purchasing decision. Joe Rosa is an experienced, knowledgeable, professional who listens to what you want and then delivers the best deal possible within your budget and time frame. In my case, I wanted a specific vehicle that day and Joe made sure that I got what I wanted with the least amount of inconvenience to me. I highly recommend Paragon Acura, Joe Rosa and the entire Acura team for your vehicle needs. I will certainly be back in the future! More

Mark was extremely nice and patient. He took care of all my car needs and even helped in transferring my insurance provider. When there were times I had to consult with my fiancé he was willing to give us my car needs and even helped in transferring my insurance provider. When there were times I had to consult with my fiancé he was willing to give us privacy and never overbearing. He was very attentive and never pushy. I would definitely recommend him to a friend or family member. When it was time to learn about the car, we were introduced to Wendy who was very pleasant and enthusiastic. She had a smile on her face the entire time she was explaining the features and was willing to take the time to sit with us for as long as it took. Wendy even gave us her business card and told us to contact her with any questions we might have about the vehicle. Even after the dealership had closed, both Wendy and Mark were washing our windows before we took off in our new Acura. This was one of the best experiences at a dealership I'v ever had. More

Joe Rosa was our sales person. He was extremely informative of the vehicle (MDX) that we were interested in purchasing. We had a vehicle to trade in and I think Joe and Eric (Manager) worked hard informative of the vehicle (MDX) that we were interested in purchasing. We had a vehicle to trade in and I think Joe and Eric (Manager) worked hard to get us to the right numbers to do the trade-in and ultimately the purchase. I believe everyone walked away happy. We then went to visit with the finance person, James Wang. At first we had a little problem understanding James, but he was so charming it was well worth our time. In fact, we bought the Lojack Early Warning System . . . because of James and his expertise in explaining how the Lojack worked and the benefits of having it installed. Last but not least, the most charming of all was . . . Wendy Deshais. Along with her charm Wendy explained all the features of this new vehicle such as: windows, radio, bluetooth option, driving paddles, dashboard information scroll arrows and reset button, reset clock, steering wheel options, cruise control, lights, wipers, directionals, CD player, keyless entry remote, hatchback auto open and close. I felt she knew the vehicle from bumper to bumper. I base my opinion of Wendy primarily on the fact that since 1986 my husband and I have purchase 14 new vehicles. We have never had such a thorough closing of a car purchase. I hope Acrua recognizes the achievements and superior knowledge that Wendy has to offer future buyers - I know my husband and I were very impressed. Kudos to Wendy. More

Everyone was friendly and eager to help. Finance staff worked hard to get me the best financing and interest rate on my car. The delivery coordinator had thorough knowledge of the car and she was very pro worked hard to get me the best financing and interest rate on my car. The delivery coordinator had thorough knowledge of the car and she was very professional and helpful. The service manager got me in and out quickly. I did not have to wait too long for service, and I never do. I will always come back to this dealership as long as the same people are there. More

I have just purchased (Leased) my second TSX from Paragon. Both experiences have been great. I noticed the second time they had given me a "Perfect Step by Step" review of the car. Navigation, Radio, Paragon. Both experiences have been great. I noticed the second time they had given me a "Perfect Step by Step" review of the car. Navigation, Radio, Climate Control, Keyless Remote Etc. was clearly explained by Wendy Deshais. Overall "Bumper to Bumper" was also explained by Frank Lopez & Peter (Sorry forgive me for not providing full names, I do not have the business cards on me) also including Safety, Spare & Extra Features. Murat (Sales Manager) was able to still give me a descent deal (considering I did A good number on the mileage). While I was being taken care of by Frank Lopez I was provided with coffee & snacks (Not to sound like A pig) but that's A nice touch of "Customer Service" My overall experience was great. I am in week 2 with my new TSX & it is a great car. Thank You (Satisfied Customer) More

Easy and seamless process to exchange leased vehicle. Very professional and courteous salesman. Pricing was competitive and somewhat less than regional dealers. Delivery process was very professional. Very professional and courteous salesman. Pricing was competitive and somewhat less than regional dealers. Delivery process was very professional. All of the features in the vehicle including the electronics in the vehicle were fully explained to us before we left. More

We have been going to Sam for many years, and he has provided us with a great buying experience each time. Wendy was very helpful, patient and thorough with our new car walkthrough. The process of tu provided us with a great buying experience each time. Wendy was very helpful, patient and thorough with our new car walkthrough. The process of turning exchanging our lease for a new car was seamless. More

Paragon Acura counts with the largest selection of used cars around new york city. They were helpfull and patient and answered all my questions. Pricing is very competitive. I visit a couple of dealers kno cars around new york city. They were helpfull and patient and answered all my questions. Pricing is very competitive. I visit a couple of dealers knowing exactly what I wanted and I found it at Paragon. More