Paragon Acura
Queens, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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I have Leased 4 cars from Paragon. My last 2 cars I purchased from Peter Pazmino. To me he is the best to deal with. Very polite and willing to do whatever it takes to close the deal. As long as he is purchased from Peter Pazmino. To me he is the best to deal with. Very polite and willing to do whatever it takes to close the deal. As long as he is there working with jean and murat(manager) I will continue to buy my cars there. Wendy is very pleasant and knowledgeable of the Acura Line and could teach you anything you want to know about your car before leaving the lot. More
I purchased a 07" MDX and is very satisfied with my purchased. My salesperson Maurice Martin was very honest,patience and helpful,excellent service!!. After having the car for a couple of days he even purchased. My salesperson Maurice Martin was very honest,patience and helpful,excellent service!!. After having the car for a couple of days he even gave us a courtesy call to make sure everything is ok. I have to say this is the best experience I had for purchasing a vehicle. I highly recommend to all my family members and friends. Thank u Maurice!! More
I have purchased several cars during my lifetime but never with the total professionalism that I received from Melvin Salcedo and Wendy Deshais. They brought professionalism and customer service (satisi never with the total professionalism that I received from Melvin Salcedo and Wendy Deshais. They brought professionalism and customer service (satisifaction) to a new height, that won't be achieved by many. Melvin was my Sales Consultant. He was knoweldgeable, courteous, helpful and a pleasure to deal with. My new car was ready for pick up just as he had promised, the very next day! Melvin even called me several times during the day to inform me of the status of the car and confirm pick up time. Wendy was my Delivery Manager. Wendy's great personality made me feel comfortable right from the beginning. I was overwhelmed with the features in the car and totally blown away with the voice command. Her clear and precise explanations regarding the hi-tech equipment made it easy to understand. She assured me that I could call her at any time with any question and if necesssary, a face to face at Paragon. She was always available. My car is only two weeks old and Wendy has called me each week to see how I'm doing and if I needed any help with anything. I could go on and on about Melvin and Wendy but to experience the best, visit them at Acura Paragon. You will not regret it! More
i bought my 09 mdx at paragon acura and all of the service jobs. but no even 1 year, mt car got leaking water into interior, and went for 2 times still no lucky to fix it right but the technician told service jobs. but no even 1 year, mt car got leaking water into interior, and went for 2 times still no lucky to fix it right but the technician told me that it tested and passed. today 05/15/2010 going to fix for the 3rd time. And also everytime, after they the water leaking jobs, the headliners never put it back and handle the car back to me. SHAME ....... now , my voice command can't receive my voice cause the receiver is not connected after the headliner is removed. SHAME ............... i complained it to acura client service , and they followed up .... i will back for other command after today appointment. More
I highly recommend Paragon Acura to anyone looking to buy a vehicle wether it's new or used. I walked into an atmosphere feeling unpressured and like a family member. Excellent & very knowledgeable sales r a vehicle wether it's new or used. I walked into an atmosphere feeling unpressured and like a family member. Excellent & very knowledgeable sales reps, & most definitely an excellent delivery manager...Wendy took all the time to make sure our experience with our new 2010 TSX Tech was great. She didn't leave not one stone unturned. She didn't rush us and answered all of our questions. She even gave us a courtesy call to make sure all was well. This is my secong purchase from Paragon......I have been to other dealerships, Valley Stream, Ralleye (to name a few) but they can't even come close to my experiences at Paragon Acura. It takes a lot to satisfy me, but that was an easy task at Paragon. Thank you Wendy, Peter & Derrick for making this another successful experience. Wishing you all the best & continued success. God Bless.... Thank you, Junior & Melissa Always looking forward to doing business with you More
Excellent customer service. Great environment. They'll work with you no matter what the situation you are in and will give you 110% of support. They also provide a quick demo on how to use the vehicle ele work with you no matter what the situation you are in and will give you 110% of support. They also provide a quick demo on how to use the vehicle electronics (bluetooth, HFL etc.) thanks to delivery manager Wendy. Maurice Martin (salesperson) and Michael Francis (business manager) highly recommended and the rest of the staff are courteous. You can't go wrong with this dealer. More
When we went to Paragon to lease a car we met with Adnan. He was very friendly and informative.When we went in we were debating between the acure and a mercedees. Adnan made it alot easer for us to make a de He was very friendly and informative.When we went in we were debating between the acure and a mercedees. Adnan made it alot easer for us to make a decision and was very patient with us which was what we needed and therefor made our experience very pleasant.After everything was done we met with Wendy who also was very informative and pleasant to deal with. We will recommend Paragon to anyone who is looking to get a car. Jane & John Trustey. More
What a Great Experience!! I just got a new Aura Rdx and far one of the best purchases that I've made. I was greeted by Peter Pazmino and he made me feel very comfortable right away. I told him that I was n far one of the best purchases that I've made. I was greeted by Peter Pazmino and he made me feel very comfortable right away. I told him that I was not in a rush and he completely respected that. (I actually ended up coming in three different times before I have got the car and each time he took his time and answered all of my questions) At first time that I told him I was coming in, he had the car that I wanted to drive pulled up and ready to go for me. I was comparing a few different cars but the Rdx and the service was what sold it for me. I told Peter where I wanted to be (after doing my research online and discussing it with my wife) and after negotiating for the monthly payment he did is best and I got me a great offer. The financing went through very quickly and Jean Maurilus was a pleasure to deal with. I look forward to showing off my New Rdx and have already told a few of my friends about it, and bragged about the deal that I got. I highly recommend going to Paragon Acura for your next vehicle and if you can work with Peter, it will be in your favor!!! Love the Car, Thank you!! More
the sales person was friendly willing to work with u, honest and willing to help u make the right decssion and also help u choose the right vehicle. he also answer all my ouestion and give great advice a honest and willing to help u make the right decssion and also help u choose the right vehicle. he also answer all my ouestion and give great advice and am happy i took this car i really love it, this salesman was great. More
I am really satisfied with the service received. I was able to purchase my car for a rasonable price, the salesman, Angelo was friendly and knowlegable. I also met Wnedy Deshais; who was really patient able to purchase my car for a rasonable price, the salesman, Angelo was friendly and knowlegable. I also met Wnedy Deshais; who was really patient to show my new car's feature. I am glad for having such of great service. More