Paragon Acura

I purchased a new 2010 TL AWD Tech, upon delivery I noticed 2 license plate screw marks on the back bumper. I notified the sales person and they gave me a we owe slip to bring to service to fix the bum noticed 2 license plate screw marks on the back bumper. I notified the sales person and they gave me a we owe slip to bring to service to fix the bumper. The car went to the body shop to be repaired. when it came back it had a ding on the front grill. I was very upset. I spoke to kevin and mike about the problem and mike asked if I liked the chrome sport grill they make for the TL, I said of course. Mike told me not to worry and they will replace my grill with the sport 1. I was so happy that he made a worse scenario into 1 that I was happy that happened. Mike and kevin are the greatest at paragon. I HIGHLY RECOMMEND bringing your Acura to Paragon for service and see kevin to write up you car and if there are any problems to talk to mike which is the service manager. Thanks Guys, See you soon..... More

Every body That I met in Paragon Acura gave us good treatment, I have a very nice experience with Melvin Salsedo y Wendy Deshals, before and after the purchase, I steel talk to them when I need some in treatment, I have a very nice experience with Melvin Salsedo y Wendy Deshals, before and after the purchase, I steel talk to them when I need some information and they take the time to answer my questions, Warm Regards, Eduardo Herrera More

I picked up a new 2010 TL for a friend of mine because she was out of the country. Sam as very helpful in the sales process and introduced me to Wendy for the delivery. I have never driven an Acura or H she was out of the country. Sam as very helpful in the sales process and introduced me to Wendy for the delivery. I have never driven an Acura or Honda so I am not familiar with the car at all. Wendy was friendly, concise, and thorough in explaining how each feature worked. In fact, I left there excited about driving this car , which was not mine! Well, I just may consider Wendy's suggestion of switching from my BMWs to an MDX. I will just have to run down for a test drive one of these weekends. More

finally my car got fixed on water leaking and clean the interior headliners and the replacement for the low & high horn for me. And the service adviser james chan (JESSE) is the best and experience on this interior headliners and the replacement for the low & high horn for me. And the service adviser james chan (JESSE) is the best and experience on this job. He took care with me nice and followed up everything over the phone when my car still in the shop. He ran all the paperwork fast and smooth with the loaner car. he made me feel totally different experience on last few visits. and also i need to thanks him(JESSE) , mike (manager) and angela(internet sales manager) for helped all the problem i had . ** if you go for car service at paragon acura, please check it out with JESSE . the best service adviser in the field. More

Best Price, Best customer service. Maurice was Best Price, Best customer service. Maurice was profesional, friendly, and patient. made us feel like we can trust him . Unlike other dealerships. Best Price, Best customer service. Maurice was profesional, friendly, and patient. made us feel like we can trust him . Unlike other dealerships. We started the search for MDX at Paragon then visited 3 other dealerships. The best price and customer service was at Paragon. Don't Shop around and waste your time, just go to Paragon. Wdndey was very nice, funny and she knows the car inside out. She saved us a lot of time in reading the manual etc. If you are in the search for Acura just go to Paragon. You'll be in good hands. More

I was very impressed. I would recommend Paragon dealership to anyone who is in the market for purchasing a car. Paragon has out done themselves with their professionalism and courteousness. My husb dealership to anyone who is in the market for purchasing a car. Paragon has out done themselves with their professionalism and courteousness. My husband and I have been researching our next car for the past 6-9 months. We have been to other dealerships, and nothing compares to the experience we both had at Paragon. The other dealerships we visited left us with a weird feeling in our gut (you know the one, that makes you feel violated). We never felt like we were really valued as a consumer. But not here. We really felt as if we were appreciated for our business and would always be welcomed back with any concerns we have. Mark meet beyond our expectations. We told him what we were looking for with features in a car, and he was able to produce the product. With no shady salesman tactics. I never felt like I was being taken advantage of. On the day of pick up we informed him that our son was going to be with us, and our window was very small for all the paperwork to get done. And once we walked in, it was ready and waiting. The car was in the garage waiting to be driven out. The paperwork was all in order and just needed us to sign it. Very fast and painless. Wendy was also wonderful. In addition to her professionalism, she was very knowledgeable about the car. She walked us through all the new features with ease. She also went over and beyond herself to entertain our 1 yr who was slightly overdue for a nap while we finished installing our infant car seat with Mark's help. Even though she explained everything with thoroughness she offered us to call her with any questions if we needed help. I am confident to call back at a later date if I forgot something she explained to me, and not feel like I am inconveniencing her now that the transaction is complete. Paragon is also an immaculate establishment. I have been to a few dealerships that I felt that they lacked in the appearance department. My son dropped a few pieces of food on the floor. And I was not hesitant to lean down to touch the floor myself and pick up his crumbs. My son making a slight mess with his new found learned motor skills made me actually care about their place as if it was my own. That is how clean they keep it. They also made sure when they presented our car to us it reflected the same image as well. Not a flaw was found. More

I had tried a few other dealerships, and no one gave me the personalized service like paragon. Melvin was extremely helpful and knowledgeable when it came to finding the car that fit our needs and our budg the personalized service like paragon. Melvin was extremely helpful and knowledgeable when it came to finding the car that fit our needs and our budget. Wendy sat with me for 2 hours, going way after closing, so that I felt comfortable using my new car and its features before I left the lot. I would STRONGLY recommend using Paragon Acura. More

I would definitely recommend this dealership to any who is looking into purchasing Acura. I went to other dealerships and shopped around but no one gave a reasonable price for me. However paragon acura gav is looking into purchasing Acura. I went to other dealerships and shopped around but no one gave a reasonable price for me. However paragon acura gave me a competitive price and i could not refuse it. I dealt with a salesperson named Steven Yi. He was a great person and went out of his way to give me everything i needed. When the car was delivered Wendy Deshals showed me all the features and how everything operated on the car. She knew the car inside out and was extremely helpful. excellent job and will purchase my future car from them. More

After reading through many postings on this website, I decided to go to Paragon Acura for my new ride three weeks ago. The process was pretty smooth, and my sales person Jaime was more than helpful. Parag decided to go to Paragon Acura for my new ride three weeks ago. The process was pretty smooth, and my sales person Jaime was more than helpful. Paragon Acura is the No 1 Acura dealer within US in terms of volume and I feel that they are very willing to work out good deals with customers (but you need to do your homework on pricing before you walk in, it would make negotiation much more efficient). I got good pricing (perhaps not the best, but very good) on my new MDX as well as the Accord trade-in. Financing and plate/title transfers were as easy as that. The best part of Paragon Acura is their delivery Manager Wendy. She will make you fall in love with your new ride. After deal was done, she gave me a great tutorial on MDX - the technologies, bluetooth, hands free features, etc. I could not enjoy more of driving MDX now. Overall this is a great dealership. I'd definitely come back for my next ride. More

i am pleased to say that i had the best customer service i am pleased to say that i had the best customer service experience at this dealer.i had visit other dealers and i was not served the way i was greet i am pleased to say that i had the best customer service experience at this dealer.i had visit other dealers and i was not served the way i was greeted here. i was served refreshments, very friendly, excellent price.. i would recommend this dealer to any one and specially my sells rep.. angelo great person.. More