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Paragon Acura

Queens, NY

4.5
1,893 Reviews
If you're going to buy a new Acura at Paragon Acura, serving Long island, Brooklyn and Woodside NY, or take your car in for routine maintenance or an auto repair, you probably want to know a little bit about us. Makes sense. Paragon Acura, located at 56-02 Northern Blvd Woodside, New York is happy to tell you that we've been serving the Long island, Brooklyn and Woodside NY area for longer than many of you might have owned your current car. With those years comes invaluable expertise, which we put to your advantage. We're not just talking acumen on new Acura models, but used cars, service and auto repairs and perhaps most importantly - Acura financing. We hand pick each member of the Paragon Acura team for their high level of competency, vast knowledgebase, eagerness to learn late-breaking technology, ability to relate to drivers from all walks of life, and commitment to keeping Paragon Acura a pressure-free environment, which if you ask many of our patrons, makes us a dealership in the rough. Of course the best way to see for yourself the distinct experience you'll have at Paragon Acura is to explore our new Acura models; used cars; service department ; financing; certified car parts in person, at 56-02 Northern Blvd Woodside, New York.
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56-02 Northern Blvd

Queens, NY

11377

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Showing 1,893 reviews

July 16, 2022

This is now my 6th vehicle lease with Paragon Acura and the 3rd time working with Thomas Ng as my sales person. Even though inventory was limited and I had to compromise on the trim level of the vehicle I More

by El Tigrito
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
Jul 18, 2022 -

Paragon Acura responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

July 15, 2022

how can i start the worse of all dealers they are very un professional and ones they have your business they dont help you at all never go here they dont help am in debt because of them they charge me 5000 f More

by Susie8501
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
never do business with this person kelvin miller
Jul 20, 2022 -

Paragon Acura responded

Here at Paragon Acura, we are committed to providing a pleasant shopping experience, and that always starts with great customer service. From your feedback, it is clear you were not treated with the respect and courtesy you deserve. I would appreciate the opportunity to make things right. Please contact me at your convenience. Sincerely, Salome Benscher 718-507-5000 ext 340 sbenscher@paragonhonda.com

Jul 20, 2022 -

Susie8501 responded

i dont think you can give me back the car or the money you over charge me if you do you can give me call

July 07, 2022

Thomas was an outstanding salesperson I could of not went any smooth. Truly professional worksmenship More

by mle42908
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murat Deljanin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Matallana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Ng
Jul 08, 2022 -

Paragon Acura responded

Thank you for writing about your visit with us! I am happy to hear that Thomas was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

July 02, 2022

Peter was very professional and very helpful. It was a smooth transaction, very pleasurable. I only go to Paragon. More

by Zuly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enes MrKulic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Murat Deljanin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Pazmino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Matallana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilson Mateo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hassan Azhar, Carlos Jaramillo, Kelvin Miller
Jul 05, 2022 -

Paragon Acura responded

Thanks for your outstanding review! I'm very happy to hear that Peter was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

June 29, 2022

Thomas Ng has been my go-to guy at Paragon three times now. He is honest, patient with my questions, and always available. He will answer any questions I have at any time, and I look forward to our contin More

by NYCByWayofPhilly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
Jun 30, 2022 -

Paragon Acura responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Thomas’ sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

June 28, 2022

Thomas is nice to working with, transaction was smooth and pleasant. very responsive and honest. More

by Hanchen9999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
Jun 29, 2022 -

Paragon Acura responded

Thank you for your great review! We're glad to have Thomas on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

June 27, 2022

It’s always a pleasure working with Paragon and Thomas in particular. My transactions are always smooth and seamless. More

by CurlyCyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Ng
Jun 28, 2022 -

Paragon Acura responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Thomas’ sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

June 25, 2022

#4. This is my 4th purchase through Thomas from Paragon, and every single time Thomas has exceeded my expectations. He is honest, straightforward, no hid More

by MSI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murat Deljanin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed Farooq , Thomas Ng
Jun 27, 2022 -

Paragon Acura responded

Thank you so much for this wonderful feedback! We're so glad you came back to see us for your fourth car. It's fantastic to know Thomas helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

June 23, 2022

Just wanted to give a huge personal thank you to Mr. Thomas, from the time I walked in, I was not only greeted immediately, but well cared for. The transition form point A to Z was smooth on my first Ac More

by Mohammad Islam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
Jun 24, 2022 -

Paragon Acura responded

What an enjoyable review to read! It is reassuring to know Thomas provided you with a hassle-free and great shopping experience. Paragon Acura’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

June 21, 2022

Thomas help me have a smooth transaction with the new 2023 acura integra 6speed transmission. He always checked in with me and notified me how far along the car was as it was coming from the manufacturin More

by Asdfghjkl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
Jun 24, 2022 -

Paragon Acura responded

We are glad to hear that your visit was an enjoyable one. Please contact us if you would like to further discuss your experience so we may continue to grow as a dealership and continue to provide excellent customer service. Sincerely, Salome Benscher 718-507-5000 ext 340 sbenscher@paragonhonda.com

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