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Paragon Acura
Queens, NY
1,890 Reviews
If you're going to buy a new Acura at Paragon Acura, serving Long island, Brooklyn and Woodside NY, or take your car in for routine maintenance or an auto repair, you probably want to know a little bit about us. Makes sense.
Paragon Acura, located at 56-02 Northern Blvd Woodside, New York is happy to tell you that we've been serving the Long island, Brooklyn and Woodside NY area for longer than many of you might have owned your current car. With those years comes invaluable expertise, which we put to your advantage. We're not just talking acumen on new Acura models, but used cars, service and auto repairs and perhaps most importantly - Acura financing.
We hand pick each member of the Paragon Acura team for their high level of competency, vast knowledgebase, eagerness to learn late-breaking technology, ability to relate to drivers from all walks of life, and commitment to keeping Paragon Acura a pressure-free environment, which if you ask many of our patrons, makes us a dealership in the rough.
Of course the best way to see for yourself the distinct experience you'll have at Paragon Acura is to explore our new Acura models; used cars; service department ; financing; certified car parts in person, at 56-02 Northern Blvd Woodside, New York.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,890 reviews
July 26, 2010
I had a pleasant experience at Paragon Acura. My plan that day was to go to a few dealerships in the area, decide on a car and maybe sign papers for a delivery date. Needless to say I drove out of Parag that day was to go to a few dealerships in the area, decide on a car and maybe sign papers for a delivery date. Needless to say I drove out of Paragon Acura in my new TSX. After going over everything at Acura I went to another carmaker's dealership in the area. I test drove three cars and found the Acura much more upscale and refined, but lacking a little in the raw power delivery. The customer service and level of included amenities are what sold me on the Acura. That, and after haggling and the free initial month payment, made my decision an easy one. I went back to Acura, and after we settled on a price, I was told my car was already on a truck on i ts way over from the warehouse. I saw it pull up 10 minutes later. The only problem was now I was going to be late to an appointment, but I decided getting the car then was best. It took a few hours for them to unwrap, clean, wash, and set up the car for us. Not unheard of I guess when the car is just out of the warehouse off the boat. I received a follow up call and two postcards from the dealership. As well as one from Acura directly. I guess this is a good thing. All in all, I am a a very satisfied customer. I never thought I could just walk in and get a car, insurance, and plates all in a matter of hours. Great job! FYI: One last tidbit, I had gone to Acura in Brooklyn about 3 months earlier and they didn't even have a car I could test drive. Weird. It was Sunday, but that shouldn't matter right? Anyway, I went to Paragon Acura on Saturday July 3rd and made an appointment to avoid any of these issues, but I don't think I even needed to. It is an extremely professional business. More
by detailz0
Employees Worked With
Adnan, Wendy Deshais
July 26, 2010
My husband and I went to look at the dealerships on Northern Blvd. as we wanted to buy a new car. I previously owned a new Acura and I was very pleased with it. We enitially stopped by Honda and sinc Northern Blvd. as we wanted to buy a new car. I previously owned a new Acura and I was very pleased with it. We enitially stopped by Honda and since Acura was across the street, we decided to check out the Acura. We didn't need to go any further. Our salesman, Melvyn Salcedo was extremely courteous, knowledgeable and professional. He went out of his way to make sure all our questions, concerns and needs were met. The Delivery Manager, Wendy Deshals, took as much time as we needed to go over and explain all the details of the "tech" package. After we left the showroom with our car, we received a separate phone call from both Wendy and Melvyn the following week to make sure everything was still alright and if we had any further questions. They assured my husband and I that they are available anytime should the need present itself. It was a very reassuring feeling. We trust Paragon Acura and we would highly recommend them to anyone looking to purchase a luxury car. The experience was very pleasant and smooth. More
by Joan Margarella-Dimech
Employees Worked With
Melvyn Salcedo and Wendy Deshals, Melvin Salcedo
July 24, 2010
Peter Pazmino on 48th Street and Northern Blvd is everything you can ask for when it comes to a car salesman. He was very honest, tentative to questions, and very fair in pricing. I worked with him f everything you can ask for when it comes to a car salesman. He was very honest, tentative to questions, and very fair in pricing. I worked with him for over 6 weeks and he was very patiently in finding me a car I wanted for a fair price. If you go to Paragon Acura ask for Peter and he will definitely take care of you. More
by weichen718
Employees Worked With
Peter Pazmino
July 23, 2010
I recently purchase a 2007 Acura MDX from Paragon Acura. I recently purchase a 2007 Acura MDX from Paragon Acura. The service was OUTSTANDING. Wendy Deshals was wonderful! She was funny and knowledgeable I recently purchase a 2007 Acura MDX from Paragon Acura. The service was OUTSTANDING. Wendy Deshals was wonderful! She was funny and knowledgeable about the car. She explain everything we needed to know about the car. Joe Rosa, our sales guy, was excellent! He went above and beyond for us. There were issue with the Mass registration but Joe did everything he could to get it done on time. Joe even came to work on his day off to make sure everything was okay when we went to pick up the car. Thank you so much! Ethan (Boston Mass) More
by evnguyen
Employees Worked With
3, Joe Rosa
July 19, 2010
I have really enjoyed the service. It was my fourth car that I purchased and Melvin Salcedo was the best sales representative I have ever dealt with. He was very friendly, knowledgable and professional in that I purchased and Melvin Salcedo was the best sales representative I have ever dealt with. He was very friendly, knowledgable and professional in every possible way. I am looking forward to getting my next car from him. Thank you for unforgettable buying experience. More
by kkowalska
Employees Worked With
Melvin Salcedo, Melvin Salcedo
July 16, 2010
Last month my wife and I upgraded our car from a Honda Civic to an Acura TSX. I have to say that my experience with Paragon Acura was as rewarding as the first time I purchased my Honda Civic from Paragon Civic to an Acura TSX. I have to say that my experience with Paragon Acura was as rewarding as the first time I purchased my Honda Civic from Paragon Honda, three years ago. After visiting many other dealerships located in Northern Boulevard, Queens. I believe this is the best dealership in the area. From the beginning I was welcomed by sales professionals Alberto Escobar and Jose Luis Arias, they help us trough out the whole process of choosing the right car for our needs and answer all our questions promptly, their expertise in the car market was noticeable. When it was time to close the deal, business manager Gary Lyn, was very helpful by helping us finance our car with the lowest APR in the market. Once we got the technologically advanced Acura, Wendy Deshals was there to help, she was very knowledgeable and professional and taught me how to use every single feature in the car from the power windows to the satellite radio, to the blutooth. The biggest asset that Paragon Honda and Paragon Acura has, its the professionalism, and courtesy of its employees. A. Alban More
by albangp
Employees Worked With
Alberto Escobar, Jose Luis Arias, Gary Lin, Wendy Deshals
July 13, 2010
Maurice Martin and Wendy Deshais were very friendly and answered all of my questions about the car I leased. Wendy sat with me in the car and showed me all of the features, which were alot different than answered all of my questions about the car I leased. Wendy sat with me in the car and showed me all of the features, which were alot different than my old Acura, since there were many new featues in general, and I was moving from a navigation system to a car without navigation. I contacted Maurine with questions several times after I took the car home, and answer my questions and answered them promptly. More
by Sammieb
Employees Worked With
Maurice Martin, Wendy Deshals
July 11, 2010
I purchased a new 2010 TL AWD Tech, upon delivery I noticed 2 license plate screw marks on the back bumper. I notified the sales person and they gave me a we owe slip to bring to service to fix the bum noticed 2 license plate screw marks on the back bumper. I notified the sales person and they gave me a we owe slip to bring to service to fix the bumper. The car went to the body shop to be repaired. when it came back it had a ding on the front grill. I was very upset. I spoke to kevin and mike about the problem and mike asked if I liked the chrome sport grill they make for the TL, I said of course. Mike told me not to worry and they will replace my grill with the sport 1. I was so happy that he made a worse scenario into 1 that I was happy that happened. Mike and kevin are the greatest at paragon. I HIGHLY RECOMMEND bringing your Acura to Paragon for service and see kevin to write up you car and if there are any problems to talk to mike which is the service manager. Thanks Guys, See you soon..... More
by prd28
Employees Worked With
Mike Timpone (service manager), Kevin Cunningham (service advisor)
July 10, 2010
Every body That I met in Paragon Acura gave us good treatment, I have a very nice experience with Melvin Salsedo y Wendy Deshals, before and after the purchase, I steel talk to them when I need some in treatment, I have a very nice experience with Melvin Salsedo y Wendy Deshals, before and after the purchase, I steel talk to them when I need some information and they take the time to answer my questions, Warm Regards, Eduardo Herrera More
by eduardoherrera
Employees Worked With
Melvin Salsedo and Wendy Deshals, Melvin Salcedo
July 09, 2010
I picked up a new 2010 TL for a friend of mine because she was out of the country. Sam as very helpful in the sales process and introduced me to Wendy for the delivery. I have never driven an Acura or H she was out of the country. Sam as very helpful in the sales process and introduced me to Wendy for the delivery. I have never driven an Acura or Honda so I am not familiar with the car at all. Wendy was friendly, concise, and thorough in explaining how each feature worked. In fact, I left there excited about driving this car , which was not mine! Well, I just may consider Wendy's suggestion of switching from my BMWs to an MDX. I will just have to run down for a test drive one of these weekends. More
by beerhunter
Employees Worked With
Wendy Deshais and Sam Yip, Sam Yip
