Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Paragon Acura
Queens, NY
1,949 Reviews
If you're going to buy a new Acura at Paragon Acura, serving Long island, Brooklyn and Woodside NY, or take your car in for routine maintenance or an auto repair, you probably want to know a little bit about us. Makes sense.
Paragon Acura, located at 56-02 Northern Blvd Woodside, New York is happy to tell you that we've been serving the Long island, Brooklyn and Woodside NY area for longer than many of you might have owned your current car. With those years comes invaluable expertise, which we put to your advantage. We're not just talking acumen on new Acura models, but used cars, service and auto repairs and perhaps most importantly - Acura financing.
We hand pick each member of the Paragon Acura team for their high level of competency, vast knowledgebase, eagerness to learn late-breaking technology, ability to relate to drivers from all walks of life, and commitment to keeping Paragon Acura a pressure-free environment, which if you ask many of our patrons, makes us a dealership in the rough.
Of course the best way to see for yourself the distinct experience you'll have at Paragon Acura is to explore our new Acura models; used cars; service department ; financing; certified car parts in person, at 56-02 Northern Blvd Woodside, New York.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 1,949 reviews
January 31, 2011
I'm an out of country buyer who found a great deal on Paragon Acura's website. My sales person was Peter Pazmino, and he was able to take me through the process and was very receptive and accommodating Paragon Acura's website. My sales person was Peter Pazmino, and he was able to take me through the process and was very receptive and accommodating to any of my requests/inquiries. He was very responsive through phone, email and fax, which made the transaction go along very smoothly. Great prices and outstanding service. More
by Jankyjack
January 31, 2011
I spoke with the GM of Paragon (Wilbur?) over the phone and when I told him I received a preapproval letter from Acura for "Loyalty" and that I have had 3 previous Rl's leased with Acura he made and when I told him I received a preapproval letter from Acura for "Loyalty" and that I have had 3 previous Rl's leased with Acura he made it a point to tell me when I come to Paragon I would recieve a "VIP" treatment. He also told me that they had 3 RL's in stock. When I asked him if all three were 2011's he said yes. When I arrived at Paragon 3 hours after my phone call I met the manager and he redirected me to "one of his best salesman", Steven Deng. Steven told me they only had 1 2011 RL and 2 2010's. I told him that I was looking to lease a 2011 RL with the Tech package and wanted to put ZERO down. He returned from the standard "let me speak with my GM" and quoted me $3,600 down and a monthly payment of $850 per month!!!! I repeated myself and said Zero down, 12,000 miles per year. He said that my payment would be OVER $1,000 per month for 10,000 miles per year, BUT could get me into a new TL for about $650 per month with $2,500 down for tax and tags!!! After the third time of repeating what I wanted, he said he heard me, "there was NO WAY you can get an RL with Zero down for under a $1,000" The following week I picked up the exact car I wanted from Acura of Westchester (Brianna Tozzo was the salesperson and Ken Hicks was the GM)... Zero down and almost $400 LESS a month that Steven and Wilbur quoted me!!!! Paragon Acura is only looking for suckers and can only describe my experience with them as HORRIBLE!!! They only tried to OVERCHARGE me by $12,000 over the three year lease. They epitomize the slimy car dealer bait and switch... DON"T be one of the suckers they hope to screw... walk away and go to Acura of Westchester. This is the first time I've ever submitted a reveiw for anything, but I was so disgusted with my experience with Paragon I had to submit this negative review... as well a submit a GREAT review of Acura of Westchester!!! More
by jventura
Employees Worked With
Steven Deng
January 29, 2011
I had a very normal experience with Paragon Acura, they treated me fairly and met alot of people that were very informative. Thank you again Paragon Acura for your attention to detail in finding me a great treated me fairly and met alot of people that were very informative. Thank you again Paragon Acura for your attention to detail in finding me a great car. Murat and Linda Alling and very knowledgable and caring people and should be acknowledged as such. More
by lennyfxr
January 28, 2011
I was planning to visit several Acura dealers throughout New York for a loaded Acura MDX, but after the first stop at Paragon Acura my search was over. Peter Pazmino provided nothing but exceptional servic New York for a loaded Acura MDX, but after the first stop at Paragon Acura my search was over. Peter Pazmino provided nothing but exceptional service and worked effortlessly with me to find exactly what I wanted. This being my first time purchasing a new vehicle I had tons of questions, Peter was very patient and explained everything throughly I never felt rushed into signing anything. Linda Alling was very helpfully setting up all my driver settings and demonstrating all the tech. I was overwhelmed by the amount of features this car has. Overall my experiences with Paragon Acura was perfect. If your looking for an Acura, I would definitely recommend others to come here first. I walked in around noon and left with a new MDX same day. More
by hwang
January 16, 2011
After going to Rallye where I was being treated like a complete idiot and given an absurd figure, I lost complete interest in the Acura vehicle I originally wanted. After doing research on other vehicles, complete idiot and given an absurd figure, I lost complete interest in the Acura vehicle I originally wanted. After doing research on other vehicles, I came back to looking into the Acura and decided to go to another dealer and give it a chance. Luckily, I chose Paragon (even though the drive can feel like you're going to a far away place due to traffic) and worked with Peter. Peter was phenomenal!!! He showed nothing but courtesy, respect, and friendliness as he was truly competitive and transparent with his number. Within a day, I made the purchase as he showed nothing but exceptional customer service. He was never afraid to say he didn't know and never once put any pressure on me to make a deal as soon as possible. Before going to Paragon, call and make sure you are working with Peter! You will not regret it at all! Best part of all is that I was driving out with my vehicle after signing the deal which only a day before was in Brooklyn! Amazingly prompt. More
by LongIslandFlyGuy
January 14, 2011
I was in a market for 2011 MDX so I went online to do more research. I used chat window to get more info about pricing/promotions/inventory, lady was useless she took my number/email and told me that int more research. I used chat window to get more info about pricing/promotions/inventory, lady was useless she took my number/email and told me that internet manager will call me back. I told her that I'm looking to get it today. MAnager called me 30min later, I told him what I wanted it and what other dealer quoted to me. Joe promised to call me within next 15 min.... If it takes them that long to return your call (I left 3 messages) can you wonder what happens when you purchase car... Beware I had cars from Audi, MB Infinity and this is not a way to treat a client who wants to give money away... More
by mariusz
Employees Worked With
2
January 14, 2011
Everyone was very friendly and professional. Joe gave us great service with the sale and even rushed our paper work as we had to be somewhere at a certain time. Elsie did a great job explaining the feature great service with the sale and even rushed our paper work as we had to be somewhere at a certain time. Elsie did a great job explaining the features. This is a great service as all the electronics can be intimidating for those of us that don't use them a lot. Altogether a great experience. More
by berkcalos
Employees Worked With
Jamie, Joe Rosa, Elsie Tavarez, Joe Rosa
January 09, 2011
As soon as you enter Acura you feel very welcomed. Melvin was the one person who helped me buy the right car. He gave me leasing offers that i cannot refuse. He always take care of me every time i go there. was the one person who helped me buy the right car. He gave me leasing offers that i cannot refuse. He always take care of me every time i go there. Out of five stars he definitely deserves six. More
by T.bridgepaul
Employees Worked With
Melvin Salcedo, Melvin Salcedo
January 03, 2011
I visted Paragon Acura on January 3rd and met with the sales rep Linda Alling. I had recently purchased a RDX here and she was assisting me with all the functions of the car. She was very friendly, char sales rep Linda Alling. I had recently purchased a RDX here and she was assisting me with all the functions of the car. She was very friendly, charismatic, good looking, and was definately a big help. She set up pretty much everything for me and helped me with functions in which I didnt even know existed in the car. I will definately be returning to Paragon Acura because of this first experience and the great service from this employee. More
by brandonchu
Employees Worked With
Linda Alling
January 03, 2011
If you are in the market to buy or lease a car the best person to go to is Peter Pazmino from Paragon Acura. I recommend Mr. Pazmino 100% without any reservations. Great experience! Not only does he take person to go to is Peter Pazmino from Paragon Acura. I recommend Mr. Pazmino 100% without any reservations. Great experience! Not only does he take the time to explain the options but is very professional and has a fantatic reputation of putting the customer's needs first. Ask around and his name will always come up with nothing but good reviews and experiences. I was fortunate enough to have Mr. Pazmino as my sales consultant during my vehicle purchase. The manner in which he conducts business is 100% transparent. Overall the experience was excellent!! More
by esco1976
