Paragon Acura

I can not say enough great things about Paragon and the assistance I received from both Camilo and Murat! Here is my story: I first started my journey with Paragon Acura when I walked in looking for a assistance I received from both Camilo and Murat! Here is my story: I first started my journey with Paragon Acura when I walked in looking for a new car. The first car I leased from them was a beautiful black TSX. I explained to them that I didn't want to "break the bank" just to get a new car. Camilo sat down with me and went over all of my options. Within a matter of days I was driving away in my brand new TSX. A couple of months passed and I decided I wanted to upgrade. I have heard many horror stories about trying to get out of leases for other leases. Once again, I went back to Camilo and explained that I needed to move on from my TSX and wanted to get into a TL. He immediately responded with "no problem" let's see what we can do. After meeting with both Camilo and Murat I was able to get into a beautiful pear white TL. They even were willing to listen to my plea and gave me my all purpose mats! :>) Now here we are today....Today, I made my final change and could not be more pleased with the way in which everything transpired. On Saturday, I decided I was going to go into Paragon Acura just to inquire about the promotion that Acura was running on the MDX's. I walked into Paragon and was immediately greeted by Murat. I informed him of my intentions that I was once again thinking about upgrading to my final car, the one I have wanted for a long, long time.... a MDX. Murat told me to hang tight and he would get Camilo for me. After about five minutes, Camilo informed me that he was working with someone and would be right with me. After Camilo finished with another client, he asked me what I was looking for. I told him about the commercial I had seen regarding the MDX's I was interested in finding out if I would be able this time (3rd times a charm) to get into one. He said no problem and started working things out for me. I had both Murat and Camilo assisting me at Paragon trying to find me the best possibilities to getting into a MDX. After looking at some numbers, I realized that maybe my dreams of getting an MDX was not in the near future. Instead of me leaving disappointed, Camilo informed me that I could maybe get into a RDX with a turbo engine. He showed me the car and after looking at the car and reviewing all the specifics like price, color, etc. I told him to let me think about it and that I would get back in touch with him. Later on that evening I decided to call Camilo and inform him, that though he did put a lot of effort into trying to assist me with something just as nice as the MDX, I would just wind up staying with my TL until the lease ended. Though I was disappointed, I was still happy with the car in which I currently was driving my TL. Later on that same evening, I received a call from Camilo and said look "why don't you just come in on Saturday and see what we can do, and see how we can make the MDX work for you." I told Camilo that I would think about it and let him know. I didn't want to get my hopes up on something that may have been way out my budget. However, I decided to go in on Saturday. When I went to Paragon Acura, there I was once again sitting with Camilo and Murat going over my options. To my great surprise....this time it worked out...I was able to get the car I wanted!! The only thing was, I wanted a black on black MDX and they didn't have one available. But of course with the crew at Paragon they always seem to make things happen. Murat, informed me that he would be getting a delivery of MDX's on Monday. He informed me that the delivery on MDX's was pretty exact and since I was unsure of choosing either black or the dark gray he told me "no worries" he would hold both of them for me. I said o.k. and would look forward to hearing back from him the next day. So back to today (Monday, March 7th. This afternoon, I received a call from Camilo informing me that indeed both cars had shown up as promised, and asked what time I would be in to see them. I told him the best I could do was arrive after work in which he had no problem. Prior to my arrival, i called Camilo and informed him that I had decided I would get the black/black MDX. He said "no problem....I'll have it ready for you when you arrive." Upon my arrival, i was informed by Camilo that the car was still being prepped for me to drive home, which I did not have a problem with since I still had some paperwork to complete. At approximately 7:30 p.m. my car arrived all beautiful and shiny and ready to be driven home. After signing all necessary paperwork and getting the plates put on my car, I was ready to take off with my new MDX. I have to say, the reason I have given Paragon Acura as well as Camilo and Murat the ratings in which they received is easy......They deserve it! I know for many reading, you may be thinking it's all about the sale. I would have to disagree. The reason I chose to go back to Paragon Acura is due to the wonderful treatment both myself and my family received from them. They made me feel like a V.I.P customer. I could have went to any Acura dealership in N.Y.C. but I didn't. It takes a real special person to listen to a customer and understand where that customer is coming from. I wish I could rate them both equally a "10" all the way through this review....because they both truly deserve it. Thanks again guys for all of your hard work. The Guerra's More

I was in the market for a certified 2008 Acura TL. After doing my initial research like any car buyer should, I have just recently purchased a fully loaded 2008 Acura TL from Paragon Acura. The sales perso doing my initial research like any car buyer should, I have just recently purchased a fully loaded 2008 Acura TL from Paragon Acura. The sales person that I dealt with was Peter Mills. Peter is very courteous and knowledgable with Acuras. He spent a great deal of time taking me through their inventory and helped me select the right car for me. Darek was the sales manager that I dealt with. I was approved for an auto loan with Capital One prior to going to the dealership. After several bids and couple of visits, Darek and I settled on a price. I have been researching prices for Acura on several websites like Cars.com, autotrader.com and even directly through various Acura dealerships in town. The price we settled on for the fully loaded TL model is easily several thousands cheaper than any competitors. Darek, then looked into my auto loan from Capital One and promised me that he would get me a loan through Acura/Honda Finances. Though, I was pre-determined to simply use the blank check from Capital One, I am very glad that I listened to Darek because he worked with his finance managers and got me a great interest rate. The difference will save me over $4,000 over the course of the loan. After purchasing the car, Darek even threw in a nice set of all season mats for the car. He clearly didn't have to do this because we had already agreed upon everything, which was very nice of him. The car had to be detailed for me before it was available for pick up. They did an awesome job with the detailing. Few minor scratches that were on the car before were completely gone, which I was very happy about. The day, I picked up the car I met their Delivery Manager, Wendy Deshais. Wendy is very resourceful and patient. She spent over an hour going over all the various features the luxury car had to offer. This is my first time buying a nice car and I am very glad that the dealership has a person dedicated to teach you about the car. Wendy is very knowledgeable with all the functions and features of the car and she took her time explaining each and every one. She was very polite and friendly when I started asking her questions about all these features. I am glad that the dealership has a person like Wendy because what is the point of owning a nice car if you don't know anything about the car or how to use it properly. I highly recommend this dealership because I got a good deal and certainly enjoyed my car buying experience. More

Camilo made the process very simple and easy. He is very friendly and helpful and a pleasure to work with him. I definitely recommend him. If I ever buy or lease another car I will make sure I go back th friendly and helpful and a pleasure to work with him. I definitely recommend him. If I ever buy or lease another car I will make sure I go back there. Everyone in the also seems very friendly. More

My Review of Paragon Acura: I am a first timer of My Review of Paragon Acura: I am a first timer of purchasing an Acura MDX, prior to my BMW X5, Lexus RX, and Infiniti FX35. I found this dealer thru My Review of Paragon Acura: I am a first timer of purchasing an Acura MDX, prior to my BMW X5, Lexus RX, and Infiniti FX35. I found this dealer thru Acura.com submitted a quote request online and I received an email confirmation and price quote within 1 hour. Then the following day I got a call from the internet sales department and she transferred me to talk with the sales rep Camilo Barrientos which he stays at 48th street most of the time. By the way, Paragon Acura has two show room locations, one at 5602 Northern Blvd. and the other one is at 4802 Northern Blvd., these guys are at 4802 are very friendly (treating like a brother) and they work as a team, unlike most of the sales at a dealership else where fighting each other. They’re helping each other from selecting a car, filing paper work and transferring the plates. Believe or not, I purchased this MDX without a test-drive because I drove the older model 2 years ago for about a week from a friend of mine. Another person I would like to mention, Linda Alling, she explained every details and how to operate the MDX. Well educated, great job. Way to go, keep up your team, Murat. If you have any other questions about my review or you want to know more about the sales guys at this dealership, please contact me via phone or email at anytime. William@UniversalHP.com More

My purchase was not perfect, initially. However, and the reason for the 5 star rating across the board (except for price, that recieved 5 stars on its own) was due to the follow up and team work involved wi reason for the 5 star rating across the board (except for price, that recieved 5 stars on its own) was due to the follow up and team work involved with making me an incredibly satisfied customer. Long story short, they were friendly, helpful, accomodating and an absolute pleasure to deal with from start to finish. Most importantly they stood behind their product and kept their word. Not because it was signed on a contract, but the old school handshake type of business that seems to be few and far between in this day and age. Buying a used or "pre owned" car can have a lot of variables, but when sales, service, finance and management work together as well as the 4 gentlemen above did, 1st time shoppers become repeat customers. Well done gentlemen, well done! More

Melvin and Linda were excellent. Melvin , my salesman was very accomodating and Linda answered all my questions about the operation of the Car..I would recomend this dealership to all my friends. I left with very accomodating and Linda answered all my questions about the operation of the Car..I would recomend this dealership to all my friends. I left with my car knowing I was well informed about it. More

I was in the market for a Acura MDX. I spoke to Linda about the 2008 Acura MDX they had in stock. When I arrived at the dealership, The MDX I wanted was sold. It only took me half hour to get to their de about the 2008 Acura MDX they had in stock. When I arrived at the dealership, The MDX I wanted was sold. It only took me half hour to get to their dealership. How can a MDX be sold in a half hour? The service I received overall was below average. When I started to ask for discount on the MDX that I like. They told me They were unable to discount their car any further. Then they try to pressure a sale out of me telling about how their current sale is going to end that day. Maybe they just don't need my business. But I left and went to their competitor next day and bought a Acura MDX. I would not recommend this dealership. Customer Service below average and prices are ok. More

Everyone was so helpful. Sam Yip and Linda Alling were awesome,they went out of there way to help me out. Waiting time needs improvement but reasonable. The manager was so helpful in securing my financing awesome,they went out of there way to help me out. Waiting time needs improvement but reasonable. The manager was so helpful in securing my financing and some paperworks that goeswith the sale. I will strongly recommend them with my friends. More

Dealing with car dealers can be a huge hassle; however, the service I received at Paragon Acura with the help of Robby, Linda, Vicky and Melvin made the experience easier and pleasant. I highly recommend the service I received at Paragon Acura with the help of Robby, Linda, Vicky and Melvin made the experience easier and pleasant. I highly recommend the staff! The staff provided detailed information from beginning to end. The customer service is great! More

the will lia to you promice you and will not stand by thir pramisis if you like acura cars u shold not bay from them the are not good with price i paid way less in difrent dealer ship for the same ca thir pramisis if you like acura cars u shold not bay from them the are not good with price i paid way less in difrent dealer ship for the same car and get paid over $ 1500.00 more for my tread in with difrent dealre do not bay from them car and if i was you i will not evan viset this dealer More