Paragon Acura
Queens, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Camilo made the process very simple and easy. He is very friendly and helpful and a pleasure to work with him. I definitely recommend him. If I ever buy or lease another car I will make sure I go back th friendly and helpful and a pleasure to work with him. I definitely recommend him. If I ever buy or lease another car I will make sure I go back there. Everyone in the also seems very friendly. More
My Review of Paragon Acura: I am a first timer of My Review of Paragon Acura: I am a first timer of purchasing an Acura MDX, prior to my BMW X5, Lexus RX, and Infiniti FX35. I found this dealer thru My Review of Paragon Acura: I am a first timer of purchasing an Acura MDX, prior to my BMW X5, Lexus RX, and Infiniti FX35. I found this dealer thru Acura.com submitted a quote request online and I received an email confirmation and price quote within 1 hour. Then the following day I got a call from the internet sales department and she transferred me to talk with the sales rep Camilo Barrientos which he stays at 48th street most of the time. By the way, Paragon Acura has two show room locations, one at 5602 Northern Blvd. and the other one is at 4802 Northern Blvd., these guys are at 4802 are very friendly (treating like a brother) and they work as a team, unlike most of the sales at a dealership else where fighting each other. They’re helping each other from selecting a car, filing paper work and transferring the plates. Believe or not, I purchased this MDX without a test-drive because I drove the older model 2 years ago for about a week from a friend of mine. Another person I would like to mention, Linda Alling, she explained every details and how to operate the MDX. Well educated, great job. Way to go, keep up your team, Murat. If you have any other questions about my review or you want to know more about the sales guys at this dealership, please contact me via phone or email at anytime. William@UniversalHP.com More
My purchase was not perfect, initially. However, and the reason for the 5 star rating across the board (except for price, that recieved 5 stars on its own) was due to the follow up and team work involved wi reason for the 5 star rating across the board (except for price, that recieved 5 stars on its own) was due to the follow up and team work involved with making me an incredibly satisfied customer. Long story short, they were friendly, helpful, accomodating and an absolute pleasure to deal with from start to finish. Most importantly they stood behind their product and kept their word. Not because it was signed on a contract, but the old school handshake type of business that seems to be few and far between in this day and age. Buying a used or "pre owned" car can have a lot of variables, but when sales, service, finance and management work together as well as the 4 gentlemen above did, 1st time shoppers become repeat customers. Well done gentlemen, well done! More
Melvin and Linda were excellent. Melvin , my salesman was very accomodating and Linda answered all my questions about the operation of the Car..I would recomend this dealership to all my friends. I left with very accomodating and Linda answered all my questions about the operation of the Car..I would recomend this dealership to all my friends. I left with my car knowing I was well informed about it. More
I was in the market for a Acura MDX. I spoke to Linda about the 2008 Acura MDX they had in stock. When I arrived at the dealership, The MDX I wanted was sold. It only took me half hour to get to their de about the 2008 Acura MDX they had in stock. When I arrived at the dealership, The MDX I wanted was sold. It only took me half hour to get to their dealership. How can a MDX be sold in a half hour? The service I received overall was below average. When I started to ask for discount on the MDX that I like. They told me They were unable to discount their car any further. Then they try to pressure a sale out of me telling about how their current sale is going to end that day. Maybe they just don't need my business. But I left and went to their competitor next day and bought a Acura MDX. I would not recommend this dealership. Customer Service below average and prices are ok. More
Everyone was so helpful. Sam Yip and Linda Alling were awesome,they went out of there way to help me out. Waiting time needs improvement but reasonable. The manager was so helpful in securing my financing awesome,they went out of there way to help me out. Waiting time needs improvement but reasonable. The manager was so helpful in securing my financing and some paperworks that goeswith the sale. I will strongly recommend them with my friends. More
Dealing with car dealers can be a huge hassle; however, the service I received at Paragon Acura with the help of Robby, Linda, Vicky and Melvin made the experience easier and pleasant. I highly recommend the service I received at Paragon Acura with the help of Robby, Linda, Vicky and Melvin made the experience easier and pleasant. I highly recommend the staff! The staff provided detailed information from beginning to end. The customer service is great! More
the will lia to you promice you and will not stand by thir pramisis if you like acura cars u shold not bay from them the are not good with price i paid way less in difrent dealer ship for the same ca thir pramisis if you like acura cars u shold not bay from them the are not good with price i paid way less in difrent dealer ship for the same car and get paid over $ 1500.00 more for my tread in with difrent dealre do not bay from them car and if i was you i will not evan viset this dealer More
Mr. Barrientos earned a perfect score because of excellent communication skills and vast knowlede of the products he sells. I never felt pressured and was comfortable during the selection and transa excellent communication skills and vast knowlede of the products he sells. I never felt pressured and was comfortable during the selection and transaction process. I will definitely refer him to my family and friends. More
This is the first time ever I review something on the web, but my experience in this dealership was so good that I have to review it. They help you as much as they can to ensure you have a good experienc web, but my experience in this dealership was so good that I have to review it. They help you as much as they can to ensure you have a good experience. I started to do all the paperwork by phone and internet, so when I came there everything was almost set. Camilo was nice and helpful as well as Stephanie. They even give you like a follow up call to check how's the car is doing. I highly recommend this dealership! More