Paragon Acura
Queens, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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I was really happy the way Camilo treated us. We went to look at another car and we ended up buying a even nicer car with everything we wanted on it. White TSX with black leather fully loaded. You guys dont look at another car and we ended up buying a even nicer car with everything we wanted on it. White TSX with black leather fully loaded. You guys dont' know how hard it is to get it that way. Everyone was really friendly to us. Acura had just gotten that car so it wasn't certified, that same day they got it certified fully clean and we walked out with the car the same. My husband and I got a really good deal. Camilo was really friendly, helpful and answered all our questions. We have seen him after we bought the car and he always friendly. They treated us like family. Great dealer I would defently buy from them again. My husband is getting the MDX Sport fully loaded with entertainment package soon, we told Camilo we going back to see him for our third ACURA purchase. : ) More
I got a very nice deal on a amazing car. The salesman, Rabbe Salameh, did work with me to make me feel good about the process. He was responsive and knowledgable. Very friendly and well experienced. His Rabbe Salameh, did work with me to make me feel good about the process. He was responsive and knowledgable. Very friendly and well experienced. His knowledge of the process was outstanding, his knowledge of the car I was shopping was terrific, His courtesy and professionalism was the best I had ever experienced buying a car.He answered all of my questions, showed me the car i was interested in and then gave me the deal i was looking for. There were never any surprises or unexpected non-sense that sometimes happens with car buying. He straight forward. He didn't try to pressure us into purchasing extended warranties or any of that, he worked to my best interest. I would definitely buy another car from them and recommend them to all my friends and family. They have a great huge inverntory and excellent customer service. More
I got a very nice deal on a beautiful vehicle. The salesman, Peter Pazmino, did work with me to make me feel good about the process, and he delivered. (He asked me what would was holding me back from salesman, Peter Pazmino, did work with me to make me feel good about the process, and he delivered. (He asked me what would was holding me back from purchase, I expressed concern about the tires, and he got me a new set.) Based on Web research, I also feel I got a very good price relative to what other dealers in my area were asking for similar vehicles. More
One day I received a call regarding my experience during one of my recent visits. I assured him that I had had a good experience while I was there. He seemed very involved in the quality of service that h one of my recent visits. I assured him that I had had a good experience while I was there. He seemed very involved in the quality of service that his men were responsible for. I was impressed and thankful that he cared enough to call me. With the exception of the high prices... but that is to be expected when you are dealing with quality automobiles... I feel truly blessed that these are the guys I have to deal with whenever I need something looked at or whenever the time is right for a check up. You are doing a great job Mike. Thanks again! More
We would like to start by saying that Mr. Michael Francis is the best! He gave us a good deal. We aslo must say that Reginal Vanwroten (delivery coordinator) was very professional and did an outstandin is the best! He gave us a good deal. We aslo must say that Reginal Vanwroten (delivery coordinator) was very professional and did an outstanding job explaining the features of our new car. He was very friendly, courteous and knwoledgeable. SADLY, our salesman Mr. Rabee Rsalam Salameh was very unfriendly, very inexperienced and over aggressive! If it wasn't for this salesman, we would have given this dealership a much better rating! We were not pleased with his services at all. More
Terrible dealership. I am almost sure its a bunch of scam artists. First off they never returned my calls. Seems all the people that work there are extremely uneducated. I called them because they wouldnt re artists. First off they never returned my calls. Seems all the people that work there are extremely uneducated. I called them because they wouldnt return my calls and i could tell they had me on speaker phone and were rude. Then they kept transferring me to some idiot named Camile/Camilo the employees there dont even know how to spell his name. They told me he would help close the deal. He never called me back and said once he would in 10 minutes never did. They told me to drive there 4 hrs away. Thankfully i didnt because they sent me an email saying they have the car and they didnt forget about me. Then when i said i feel like they have the told me the car was sold. I have read many reviews like this. Trust me DONT BUY FROM THEM they will screw you over and take you on a ride of their stupidity. More
I walk in dealer ship talk to tom about turning in a early lease he didnt ask how much i owe or how much i wanted to spend the only question he ask if i wanted coffey or some water. He ask me what i wa early lease he didnt ask how much i owe or how much i wanted to spend the only question he ask if i wanted coffey or some water. He ask me what i wanted in a car never ask me how much i wanted to spend and in about hour i was on my way home with a new car.before leaving the dealership he introduce me to Wendy Deshais she show me how all the new button and how they work and she made sure the gas tank was full and the car was clean in and out.On my way out Tom and Wendy took a picture of me with my new car well my wife new car i still owe a Mazda but looking forward trading up to another Acura. Thank Tom And Wendy see you soon More
Our second time at Paragon. We returned because we have always been treated as valued customers in sates and service. They gave us time to look at the vehicles and only when we were ready did they try and always been treated as valued customers in sates and service. They gave us time to look at the vehicles and only when we were ready did they try and make the sale. Negotiations did not take long and were painless.Really worked with us on price. Took us for test ride of our RDX. Explained paperwork and more importantly the features of the car. More
Melvin was extremely pleasant and was willing to go the extra mile to complete the leasing process for my new TL. This is the third TL that I have leased from Paragon and all have been pleasant experiences extra mile to complete the leasing process for my new TL. This is the third TL that I have leased from Paragon and all have been pleasant experiences. Reginald was the delivery coordinator that was assigned to me and he was both friendly and extremely knowledgable about all the technology features of the 2012 TL. He was willing to spend as much time as was necessary to acquaint me with the car. He hooked up my Blackberry to the Bluetooth system and in the event that I had additional questions after leaving, he provided me with his contact info. All in all it was a pleasant and smooth buying experience. More
I was looking for the CPO ZDX Acura, i ended up with CPO MDX, The inventory of the cars was very good, the service was excellent. Melvin the sales representative was very responsive and helpful. I recomm MDX, The inventory of the cars was very good, the service was excellent. Melvin the sales representative was very responsive and helpful. I recommend this dealership for a great selection of cars and service. More