Paragon Acura
Queens, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Amending my review of 7/10/11 . Managers Angela Ortiz Sasha Kekovic and Wendy Deshais helped to revive the original deal. Angela asked me to come back. Sasha worked to help keep the deal alive. Wendy was Sasha Kekovic and Wendy Deshais helped to revive the original deal. Angela asked me to come back. Sasha worked to help keep the deal alive. Wendy was wonderful in showing how the vehicle worked. Salesman Joe Rosa was wonderful. I drove out happy on 7/12 More
If there's one word to describe the experience at Paragon Acura, it would have to be phenominal. Their professionalism and courtesy stood out among other dealerships! I would highly recommend asking for one Acura, it would have to be phenominal. Their professionalism and courtesy stood out among other dealerships! I would highly recommend asking for one specific salesman, Rob Salameh. He was informative and professional. His attitude on the floor shows a lot about his character and this is what seperates him from the rest of the salesmen. His collegues, Wendy Deshais, and Mike Francis as well, made the experience of purchasing a new Acura great. More
Everything went smooth from buying to actually driving out with the car and I am definitely recommending to some of my friends, the customer service was great.... out with the car and I am definitely recommending to some of my friends, the customer service was great.... More
Be careful with this dealer! I bought my 10 MDX at this Be careful with this dealer! I bought my 10 MDX at this dealer in May 2010. Originally I thought this was a good dealer and got a great car, and reco Be careful with this dealer! I bought my 10 MDX at this dealer in May 2010. Originally I thought this was a good dealer and got a great car, and recommended this dealer highly on this website. However recently I found out that this car is a lemon! 2 days ago, when I parked my car at home, I noticed the metal (exterior) around moonroof is uneven! at 2 of the 4 corners. Now that I discover it, I can visiual the problem every time I look at my car from front. And I also start to notice there is wind noise from top when speed goes up to 40 mph, thank god it has not started to leak. Another problem I identified recently is that when I unfold my rear right seat after accomodating people on 3rd row, the back of that seat doesn't slide back evenly, a plastic panel or something would push the leather out, I have to use my hands to push it to make the leather on the back even. This car costed me more than 45k, and I would expect there is no defect like these. I strongly warn everyone who considers buying a car at this dealer, be very careful with what they deliver to you, don't be fooled by all the sweet talking during sales process. I would never come back again if they don't fix these problems. More
I recently got a car from Paragon Acura. The customer service was great and my salesman Roby was very helful. He helped me with any questions that I had. The staff is very courteous and willing to go ou service was great and my salesman Roby was very helful. He helped me with any questions that I had. The staff is very courteous and willing to go out of their way to help you. Roby was very friendly and definitely made my shopping experience at Acura great. The General Manager Sasha Kekovic was also helpful. I will definitely refer Roby to any friends/family that are interested in purchasing an Acura. More
We had an excellent experience at Paragon Acura. We have had bad experiences in the past when buying a car and were expecting more of the same. We had been promised the vehicle we wanted at a Long Island de had bad experiences in the past when buying a car and were expecting more of the same. We had been promised the vehicle we wanted at a Long Island dealership, where we live, only to show up and be told that they did not have the auto. We called Paragon and they advised they would have our exact vehicle coming in the next day. They even quoted us a price that was below the price we were going to pay closer to home. We met our sales manager, Rob Salameh, and he offered the deal as expressed in our phone conversation. He advised us that the vehicle would be in later that day. Rob called us later that afternoon and advised that we could pick up the car at 5PM. We arrived at the dealership and found our new auto waiting out front with our plates already on it. We met with the financial consultant, Michael Francis, who advised us of our payment and accesory options. We came to a financial conclusion that we were very comfortable with. Finally, Reginald Vanwroten took us to our new ride and showed us how to operate all of the functions in the vehicle. He even programmed the vehicle to recognize our cell phones for blue tooth capability and set the navigation system for "HOME". Everyone we dealt with at Paragon treated us in a friendly and professional manner. We kept waiting for the bad experience to start and it never did. We both highly recommend this dealership and these employees to anyone looking to buy an Acura. It was a little farther away from home, but it was more than worth the effort. Happy motoring. More
I leased a car from paragon acura a few months ago and had a great experience! Camillo Barrientos was the salesman and Jean Maurilus the finance manager. They were exceptional- Very knowlegeable about my had a great experience! Camillo Barrientos was the salesman and Jean Maurilus the finance manager. They were exceptional- Very knowlegeable about my options and took their time to make sure I understood what I was paying for! Hands down, once this lease is over, I will only deal with Camillo and Jean. I recommend them to everyone. Not only are they down to earth and great to speak to, they really make your car-buying experience worthwhile. When making an important decision on leasing/financing a car you cannot settle for just anyone. If you decide to deal with Camillo and Jean, you will not be disappointed! More
Paragon Acura exceeded my expectation. I previously had a Paragon Acura exceeded my expectation. I previously had a horrible experience with Paragon Honda in the past so I didnt know what to expect. Actual Paragon Acura exceeded my expectation. I previously had a horrible experience with Paragon Honda in the past so I didnt know what to expect. Actually I was expecting the worst. What I got surprised me. I first spoke with a Vicky Dominquez(internet sales) and she couldnt be any friendlier. She answered all my questions and refered me to Camilo Barrientos. He turned out to be the most knowledgeable, honest, reliable and friendliest sales person I've met and could not be happier with my overall experience. Both Vicky and Camilo went out of their way to accomodate my needs in the purchase of a used 2008 Acura TL to ensure it was safe and reliable before picking up. Furthermore, they beat all competitors in terms of price. I already referred multiple people to this dealership and will be sending many more there way. Buying a Car is usually a headache and time consuming. Thats why I want to thank them again for a great experience of making this stress free and look forward to my next purchase! More
I just wanted to check my Options with an 09 Mdx. Sam got me onto a new 11 Mdx in 2-3hours total. No problems, no strings, just a new Mdx which is wonderful. Wendy helped explain the new navi which has a mil me onto a new 11 Mdx in 2-3hours total. No problems, no strings, just a new Mdx which is wonderful. Wendy helped explain the new navi which has a million features. I have had the vehicle a few weeks and so far its terrific. Wendy called several times to check up on my progress with the navi. I would recommend this dealer as a professional operation and the Mdx is a winner. More
This is my third vehicle I bought from paragon acura dealership and I will recommend anyone to their service. next two years from now my lease will be expired I will def get my fouth vehicle from parago dealership and I will recommend anyone to their service. next two years from now my lease will be expired I will def get my fouth vehicle from paragon dealer.. More