Paragon Acura

I bought my new Acura MDX on 2009 at Tri-State Auto Mall at Flushing New York. The sales representative, Mark Ma, he didn't fully explain all the controls and usages of the navigation system thus giving me at Flushing New York. The sales representative, Mark Ma, he didn't fully explain all the controls and usages of the navigation system thus giving me alot of hard time trying to figure out the system by myself. I think all their sales representatives need more training and learn more about the navigation system. I change my cell phone last week and I have no idea how to pair my cell phone to the navigation system with bluetooth. I tried to set it up by myself but ended up unsuccessful. So in search for helps, I went to Paragon Acura. The delivery manager, Wendy Deshais, she came up to me the moment I stepped into the car dealer and offer her services. Wendy explained the full functions and usages of the navigation system to me and she also helped me to pair up the cellphone with the navigation system while explain to me step by step while she was working on it. I am very grateful to her and i will give her a 5 stars on customer services and the expertise on the navigation systems. I will get recommend my friends to Paragon Acura!! More

Yes i brought in my 2009 tl to paragon last week and it was a great expireence. I brought in my car for a oil change and I felt very at home. I did not wait long and the service was very prompt. I sat in was a great expireence. I brought in my car for a oil change and I felt very at home. I did not wait long and the service was very prompt. I sat in the lounge had some water with cookies and I enjoyed the mm's amd when i got my car back I was out the dorr unlike most places !! Will reccommend !! More

Great customer service. I really feel on a personal level with ibis and he always takes great care of me. I will be coming here to get my car serviced for the forseeable future and highly recommend th level with ibis and he always takes great care of me. I will be coming here to get my car serviced for the forseeable future and highly recommend this dealer to everyone. More

From the moment I called in Paragon Acura I knew I was dealing with great people. I worked with Vanessa a sales representative over the phone. She was extremely helpful and answered all of my questions. dealing with great people. I worked with Vanessa a sales representative over the phone. She was extremely helpful and answered all of my questions. We scheduled an appointment for the next day. The next morning I received a call from Angela who reassured me that getting out of my 2009 Accord and into an Acura TSX is a smart decision. When I came in I worked with Rob S and his sales manager Steven and Sasha. They were very accommodating; we worked out a payment that was fair for both parties. Although everything was going great with the car payments my insurance quote was too high. Rob took it into his hands to get me a great insurance quote. I dealt with a handful of people, which were all extremely helpful. After past experiences I have had at other dealerships I would defiantly recommend my friends and family to purchase a vehicle from Paragon Acura! More

I had very good experience with the persons I delt with to buy my wife the new TSX tech. What was diappointing is that the finance interest rate difference of 2% higher if the extended warrantee is not or to buy my wife the new TSX tech. What was diappointing is that the finance interest rate difference of 2% higher if the extended warrantee is not ordered, I felt pushed a bit to include it in the deal. Other than that everything went in a smouth and nice way. More

we had excellent experience .i would recomend asking for salesman melvin salcedo . he was professional and very nice personally. i`m very pleased for all member of the staff of paragon acura. thank you m salesman melvin salcedo . he was professional and very nice personally. i`m very pleased for all member of the staff of paragon acura. thank you melvin for you help. More

I was passing by and I decided to enter to Acura Paragon the service that I received by the slaes rep. made me decided what I wanted to do. He was an excellent sales representative whi demonstrated his ski the service that I received by the slaes rep. made me decided what I wanted to do. He was an excellent sales representative whi demonstrated his skills and knowledhe. Very professional and enthusiastic about his job and right on target. This together with the confident that I have about the car made me decide to finance this car More

I've been with Joe Rosa and Paragon since 2008 and I will not go anywhere else! The entire team there is great and when I walk in I feel like family! Very honest financial management, they actually help you not go anywhere else! The entire team there is great and when I walk in I feel like family! Very honest financial management, they actually help you rather than try to take advantage of you like most dealerships. I work in hotels so I know the importance of great customer service, Joe Rosa is a professional who provides personal service! Thanks for all your help! More

While looking for an Acura MDX 2008 I was sent an email stating that they had the exact model and color that I was looking for. My sales consultants name was Michael Cuffy he went above and beyond getting stating that they had the exact model and color that I was looking for. My sales consultants name was Michael Cuffy he went above and beyond getting my vehicle ready to my liking. He made the buying experience less stressful as he promised that some of the imperfections that I saw on the vehicle would be taken care of and it was. He was great keeping me informed of the progress and returned my messages promptly. I would highly recommend this sales consultant. I was also very impressed with Wendy Deshais Delivery Manager. She sat down with me in the vehicle and instructed me on how to use the many features of my MDX. She was extremely knowledgable and very pleasant. All in all my experience at Paragon Acura was a positive one. Thanks Rob H More