Paragon Acura
Queens, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Great customer service. I really feel on a personal level with ibis and he always takes great care of me. I will be coming here to get my car serviced for the forseeable future and highly recommend th level with ibis and he always takes great care of me. I will be coming here to get my car serviced for the forseeable future and highly recommend this dealer to everyone. More
I dropped off my car here for service. They gave me a list of things that needed to be fixed. I got so ticked off at their HORRIBLE customer service that I called another Acura dealer to get the work per list of things that needed to be fixed. I got so ticked off at their HORRIBLE customer service that I called another Acura dealer to get the work performed. Guess what? Nothing was wrong with my car ! How do I know? The OTHER Acura dealer informed me after inspection that my car was fine. A huge FAIL for Paragon Acura because not only are they shady but they screwed up robbing my of my time and money with their sheer incompetence. If they had just gotten back to me in a timely fashion and communicated at all and knew how to apologize for screwing something up I would have just scheduled the 2nd appointment to fix the "problems" with my car More
From the moment I called in Paragon Acura I knew I was dealing with great people. I worked with Vanessa a sales representative over the phone. She was extremely helpful and answered all of my questions. dealing with great people. I worked with Vanessa a sales representative over the phone. She was extremely helpful and answered all of my questions. We scheduled an appointment for the next day. The next morning I received a call from Angela who reassured me that getting out of my 2009 Accord and into an Acura TSX is a smart decision. When I came in I worked with Rob S and his sales manager Steven and Sasha. They were very accommodating; we worked out a payment that was fair for both parties. Although everything was going great with the car payments my insurance quote was too high. Rob took it into his hands to get me a great insurance quote. I dealt with a handful of people, which were all extremely helpful. After past experiences I have had at other dealerships I would defiantly recommend my friends and family to purchase a vehicle from Paragon Acura! More
I had very good experience with the persons I delt with to buy my wife the new TSX tech. What was diappointing is that the finance interest rate difference of 2% higher if the extended warrantee is not or to buy my wife the new TSX tech. What was diappointing is that the finance interest rate difference of 2% higher if the extended warrantee is not ordered, I felt pushed a bit to include it in the deal. Other than that everything went in a smouth and nice way. More
we had excellent experience .i would recomend asking for salesman melvin salcedo . he was professional and very nice personally. i`m very pleased for all member of the staff of paragon acura. thank you m salesman melvin salcedo . he was professional and very nice personally. i`m very pleased for all member of the staff of paragon acura. thank you melvin for you help. More
I was passing by and I decided to enter to Acura Paragon the service that I received by the slaes rep. made me decided what I wanted to do. He was an excellent sales representative whi demonstrated his ski the service that I received by the slaes rep. made me decided what I wanted to do. He was an excellent sales representative whi demonstrated his skills and knowledhe. Very professional and enthusiastic about his job and right on target. This together with the confident that I have about the car made me decide to finance this car More
I've been with Joe Rosa and Paragon since 2008 and I will not go anywhere else! The entire team there is great and when I walk in I feel like family! Very honest financial management, they actually help you not go anywhere else! The entire team there is great and when I walk in I feel like family! Very honest financial management, they actually help you rather than try to take advantage of you like most dealerships. I work in hotels so I know the importance of great customer service, Joe Rosa is a professional who provides personal service! Thanks for all your help! More
While looking for an Acura MDX 2008 I was sent an email stating that they had the exact model and color that I was looking for. My sales consultants name was Michael Cuffy he went above and beyond getting stating that they had the exact model and color that I was looking for. My sales consultants name was Michael Cuffy he went above and beyond getting my vehicle ready to my liking. He made the buying experience less stressful as he promised that some of the imperfections that I saw on the vehicle would be taken care of and it was. He was great keeping me informed of the progress and returned my messages promptly. I would highly recommend this sales consultant. I was also very impressed with Wendy Deshais Delivery Manager. She sat down with me in the vehicle and instructed me on how to use the many features of my MDX. She was extremely knowledgable and very pleasant. All in all my experience at Paragon Acura was a positive one. Thanks Rob H More
I'm a Acura fan i love the brand so I and my grandpa went to the best dealer i could think Paragon Acura, when we got there they gave us a nice welcome thats really important cause that show they care about to the best dealer i could think Paragon Acura, when we got there they gave us a nice welcome thats really important cause that show they care about their costumers so we meet Jose an awesome guy, he really made everything goes nice and easy he was a friend during all the process of getting my new car, also Reginald was very helpful also cool guy (if you need to know every little detail of your Acura he is the guy) the process took a little bit long i think thats normal but the waiting was worth or should i say is worth. Im really happy with the deal i get and now i can enjoy my new baby Thanks Paragon Acura and thanks Jose for all your help. More
I walked in without a appointment and was taken care of on the spot. I told them what I had to spend and after some time my price was meet. i was given a good deal on my trade. Also a great price on the ne on the spot. I told them what I had to spend and after some time my price was meet. i was given a good deal on my trade. Also a great price on the new Acura TL 2012. The whole buying experience was pleasent. I drove out with the car in a few hours time. I dealt there before but I am really pleased as the staffs the best. I do recommend this dealership to all. More