Paragon Acura

Having scheduled appointments with other dealerships in the area, I went to Paragon Acura shopping for an RDX with no intention of making a purchase that day. However, I was pleasantly surprised by the exp the area, I went to Paragon Acura shopping for an RDX with no intention of making a purchase that day. However, I was pleasantly surprised by the expertise and willingness of the sales staff to give me the price I asked for and with all the options I requested. I have had a lot of experience purchasing vehicles, from Toyota to BMW to Mercedes, and I can say without hyperbole that the Acura sales staff was the finest I've ever experienced. They were friendly and willful without ever behaving desperately, nor did they exude any of the vulture-like salesmanship commonly found at other dealerships. I don't have a trace of buyers remorse and I cannot recommend Paragon Acura enough. I want to thank Angela Ortiz, the internet sales manager who introduced me to Melvin Salcedo, who did a fantastic job locating the car I wanted and preparing it for delivery, and the finance director, Peter Sukhram, who went step by step in outlining the options I had in purchasing the vehicle. I also wish to thank Rachael Carhuayo, who was sweet and immensely helpful in explaining the impressive technology set in the vehicle. I must also give special mention to Rob Salameh, without whose help the deal could not have been made. He saved me a great deal of time and effort in making this purchase. An A+ experience overall. More

Went to dealership looking for a used vehicle. Called before but sales rep was not available so I met with Angelo. Took us for a test drive. Was friendly and knowledgeable. Negotiated well. Overall fair before but sales rep was not available so I met with Angelo. Took us for a test drive. Was friendly and knowledgeable. Negotiated well. Overall fair deal and happy with purchase. More

From the moment I walked into the dealership, I got a good vibe. Yizzel greeted me with a smile and built an instant rapport with me. Her relaxed approach to the process put me at ease. She took the time good vibe. Yizzel greeted me with a smile and built an instant rapport with me. Her relaxed approach to the process put me at ease. She took the time to explain the 2 vehicles that I was interested in with great detail. I decided that I wanted to test drive both vehicles and she made sure that it happened, although it was a cumbersome process to move cars around to get access to the vehicles. When it was time to sit with the F&I Manager, I started sweating. I anticipated a hard sale of all the bells and whistles. Michael Francis was courteous, friendly and very honest. I have never received a tutorial before driving off of a car lot. It was an awesome experience that every dealership should consider adding. Wendy Deshais seemed to know everything there was to know about the car that I just purchased which instantly increased my comfort level. She was really thorough and by the time I got home, I didn't even need the manual! Paragon Honda Rocks! More

My wife and I visited this dealership with the intention of looking at an RDX. It was late on a Sunday afternoon and all 2011 and 2012 RDX models were gone. We were assisted by Yizzel who is extremely knowl of looking at an RDX. It was late on a Sunday afternoon and all 2011 and 2012 RDX models were gone. We were assisted by Yizzel who is extremely knowledgeable about the Acura line as well as cars in general. SHe showed us a comparable 2009 and invited us back at our convenience for a test drive. As we realized by our return that our desires had changed to an MDX. Yizzel was more than accommodating and allowed us to test both. We decided on the MDX. Yizzel and her sales manager worked with us to find the right fit and we purchased a certified pre owned MDX 2009. We were very comfortable throughout the process and never felt pressured. We would recommend Yizzel and the team at Paragon to any and all future purchasers. In addition I would be remiss not to mention a feature that Paragon had which is lacking at all other dealerships. Wendy was the representative who actually spent the time to give us a personalized tutorial of the vehicle and all of it's amenities. I have never heard of such a program on a new car and they did this for a used one as well. We were beside ourselves and able to leave the dealership with a feeling of comfort because someone took the time to familiarize us with our new baby. WOW! What a concept and Kudos to the entire team at Paragon. You have earned my business hands down. Other dealerships should visit your establishment and aspire to be all that you are. Kudos! To all.and thank you especially Yizzel and Wendy! More

I saw the car on line,talk to Peter we made the deal.I flew in from Fl, The manger had someone to pick me up at the airport. He also had the pads an rotors replaced on the car for my ride home. WOW!!! gre flew in from Fl, The manger had someone to pick me up at the airport. He also had the pads an rotors replaced on the car for my ride home. WOW!!! great service,great deal. More

It was a great experience from start to finish. I leased a 2012 Acura RDX from Paragon. I knew exactly what I wanted and at what price. Yizzel did not waste any time in getting started and then following th a 2012 Acura RDX from Paragon. I knew exactly what I wanted and at what price. Yizzel did not waste any time in getting started and then following through everything that was required till the delivery of the vehicle. I had to go through many rounds of negotiations, but in the end got close enough to the deal I was looking for. I bought the vehicle the same day. Their follow up after delivery has also been great so far. I haven't gotten the car serviced yet; will write a review about that as well soon. More

Went in yesterday to buy a new vehicle, and delt with melvin salsedo, who was absolootly amazing saleperson, great character, and professionalism. Friendly and knew what he was talking about. Assisted me melvin salsedo, who was absolootly amazing saleperson, great character, and professionalism. Friendly and knew what he was talking about. Assisted me and my familly with the right vehicle a 2012 acura rdx. And i love the car. Actually heading back in a month to purchase another new vehicle for my wife.... From him. More

I had a great experience at Paragon Acura leasing a new MDX. The pricing was great and they worked with me to find the best deal. What was most impressive was the delivery when Wendy took the time to fully MDX. The pricing was great and they worked with me to find the best deal. What was most impressive was the delivery when Wendy took the time to fully explain all the car features. At the same time my kids were treated to cookies to keep them patient. This dealer knows how to take care of a customer and make the car purchase a great experience. No wonder I hear people come from outside the tri-state area to buy there. A great combination of a fair price and outstanding service. More

peter pazmino is the best car salesman i have ever dealt with. His knowledge, integrity, professionalism and pleasing personality are extraordinary. i would recommend him and his company to all my professio with. His knowledge, integrity, professionalism and pleasing personality are extraordinary. i would recommend him and his company to all my professional and family contacts. i cannot say enough good things about him. More