Paragon Acura
Queens, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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First I would like to thank what I call my team who are Mevin Salcedo,Wendy Deshais and Diana Pera. I really wish whenever I would buy a car they were the people I deal with. After I bought my car I have b Mevin Salcedo,Wendy Deshais and Diana Pera. I really wish whenever I would buy a car they were the people I deal with. After I bought my car I have been smiling non stop because of the deal I got. I have to say that when I went with my father to buy the car I didn't know what to expect since I thought all dealers were crooks but until Melvin Salcedo changed that thought. I thought it was impossible for me to drive a 2012 Acura TL tech pk but Melvin made it happen. I really cannot thank him enough for making my dream come true:Melvin God bless your heart! Melvin is a person that cares for the people. I sincerely believe that everyone should give Melvin a chance to help them because he will try his best (beyond his best)to get you a GREAT deal. About Wendy and Diana I have to thank them for their time in showing me how to use the features in my car: you guys made it easy for me 2 understand everything about my car. They even gave me information where I can reach them whenever I had a question. I was very grateful for you three because you guys made me feel like family. God bless all of you! So, until next time my team :) take care all! More
Hello, Brian this is my second car Paragon Acura. I trade mine 2006 TL with all new 2012 TL tech Pkg. Awesome deal, really awesome deal and great hospitality provided by employees all of them. Mainly Joe and mine 2006 TL with all new 2012 TL tech Pkg. Awesome deal, really awesome deal and great hospitality provided by employees all of them. Mainly Joe and Jean both tried hard and stayed late for both of us. They tried to get approval from bank due to low financial support. At last me and my fiancé both lost hope as same we had before we bought our 2006 TL 7 months ago. But I had faith in Joe. He gave us a deal with tech package . I was thinking to buy this one in January but it's now our new christmas gift. You have great employees in Paragon, I would recommend everyone who reads online reviews, to go to them and you can drive a car of your dreams. That's what Acura is all about value for money. And these guys prove it. I wish them good luck and Paragon a very Merry Christmas. More
I recently worked with this dealership to buy my new Acura. It is probably the worst dealer in New York City area. Sales people are unprofessional and try to create non-sense in every step of negotiati Acura. It is probably the worst dealer in New York City area. Sales people are unprofessional and try to create non-sense in every step of negotiations, with the single aim of squeezing the customer. Without some fake reviews, they should have gotten a rating of 2. I ended up buying from a different dealer, where my experince is impecable, increasing my respect to Acura Brand. Please avoid this dealership unless you have to deal with them. More
From Beginning to End They made the Process Super Easy. Great Customer Service, Knowledge of Product and Went the Distance to Make Me Happy. I Plan to Continue to do Business w. Them and will also Recommen Great Customer Service, Knowledge of Product and Went the Distance to Make Me Happy. I Plan to Continue to do Business w. Them and will also Recommend to any Friends and Family looking for a Quality Car. Yadel Morales was My Primary Sales Consultant and He did a Fantastic Job. More
Former Manhatten cust, Tried Acura of Brooklyn (Plaza Auto Mall)ok but not up to Paragon Standards. Paragon Service is UNCOMPARABLE .. Excellent Service everytime. Promt attention at time of service and Auto Mall)ok but not up to Paragon Standards. Paragon Service is UNCOMPARABLE .. Excellent Service everytime. Promt attention at time of service and Fixed right the first time. Profesional staff. Car ready when promissed. will only repair my at Paragon.Id like to thank Mr Ibis Andino for always providing not only me but the rest of the Acura owners family true and honest information on our cars when needed. More
I would never ever go there again!!!!!never!!!.I was dealing with Yizzel. She is very helpful and nice person. I was financing pre owned mdx. When it comes to a finance the car probably you will have to dealing with Yizzel. She is very helpful and nice person. I was financing pre owned mdx. When it comes to a finance the car probably you will have to deal with Michael who is a Finance manager and here is a scam. This guy is biggest lier you can meet in your life not only that he is also most disrespectful, arrogant person and very rude to customer. I dont even know what this person is doing there. he ruined pleasure of buying a car and thats the last thing you want. If you need more info please feel free to e-mail me at road2@yahoo.com . Avoid this place!!!!!! More
Had wonderful experinece at this dealership. Peter had guided me into choosing the right car that would fit our budget and walk out with a fancy car. He had made sure i was satified with the car and liste guided me into choosing the right car that would fit our budget and walk out with a fancy car. He had made sure i was satified with the car and listened to all of my requirements and made sure they were fulfilled. Wonderful dealership with all the employees have a nice and positive attitude. More
I have owned an Acura MDX for 6 months. I have had quite a few issues with this automobile in the short time I've had it. I have taken it to three dealerships and have not had the best experience. One perso a few issues with this automobile in the short time I've had it. I have taken it to three dealerships and have not had the best experience. One person that really came through for me was Mike at Acura Paragon. While going through a tough time there he came out of the woodwork and really tried to help me out with parts sand labor. If it wasn't for him I would be leaving a much different review but Mike in service is to be commended for his follow through and transparency in a difficult ordeal with a lemon of a car. Thanks Mike, thanks for helping me get through a stressful situation and being such a cool person about it. I am grateful for the help I had from Mike at Paragon Acura. More
They were very helpful and straightforward, made me feel very comfortable,they did everything possible to help me reach a deal that worked for me.The five our process didn't feel that long and it went smoot very comfortable,they did everything possible to help me reach a deal that worked for me.The five our process didn't feel that long and it went smoothly thank to their courteous professionalism. I would definitely recommend this dealership and sales associate THE DEMO More
I went with my fiancé to buy our first car. Acura TL 2006. I saw their online inventory , I chose the car , but unfortunately when we visited them our finances were low with not so good credit report TL 2006. I saw their online inventory , I chose the car , but unfortunately when we visited them our finances were low with not so good credit report . But Joe stepped in and everything went smooth. He gave us another option of Acura TL which was with other dealer, but he managed to get for us, also the finance manager and sasha helped us to get our finance paper ready. I own this car for now 7 months, it still works as we drew on the test ride. Thanks Joe. We will come to you back in January for our another Acura TL SH-AWD from you guys. More