
Paragon Acura
Queens, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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I would highly recommend this dealership to anyone! The process of buying my car was smooth and the staff were friendly. I had a situation in regards to the car I was returning from another manufacturer an process of buying my car was smooth and the staff were friendly. I had a situation in regards to the car I was returning from another manufacturer and Camilo went out of his way to assist me. The customer service is outstanding! I am very happy with my car. If you are looking to get a new car, definitely visit Paragon Acura in Woodside. More
Once again Steven exceeded my expections. I recieved a letter from the mail with an upgrade offer and I called was informed to go to the dealership. Once we got there Steven greeted us at the door we told letter from the mail with an upgrade offer and I called was informed to go to the dealership. Once we got there Steven greeted us at the door we told him about our letter he gave us all our options and wasn't pushy at all. He gave us time to ourselves to discuss what we wanted to do then helped us pick out the car we wanted. He put us in a great brand new tsx white with black interior. At this dealership we are 2 for 2 with great experience thanks to Steven. If you need a car and your looking into Acura please head down to paragon Acura and speak to Steven nice guy and it shows he loves his job. Thanks Steven! More
I went to purchase an Rdx and was given 3 different prices in the space of 30 minutes, each time with a significant increase. I went from $425 over the phone yesterday to $459 today to $489 10 minutes prices in the space of 30 minutes, each time with a significant increase. I went from $425 over the phone yesterday to $459 today to $489 10 minutes later to $519 shortly after that. I felt like I was being conned because I'm young. I was very excited about getting a new car and the whole experience was ruined for me. More
I initially had an issue with Paragon Acura but somehow Brian Benstock intervened and helped resolve the issue. I got a 2010 Acura TL for a good price and it was delivered to my house, thanks to Brian Bens Brian Benstock intervened and helped resolve the issue. I got a 2010 Acura TL for a good price and it was delivered to my house, thanks to Brian Benstock and Murat who made it possible. Overall, I am very happy with my purchase with Paragon Acura and I will definitely recommend them to my family and friends. More
Henry (sales) and Sharon Chen (product Specialist) were both absolutely a delight and wonderful to work with Henry was very easy to work with and Sharon explained the workings of the vehicle, exception both absolutely a delight and wonderful to work with Henry was very easy to work with and Sharon explained the workings of the vehicle, exceptionally More
I came into the Acura dealer hopeing to lower my payments on my car and walked out of the dealer with a new car. This is my seconded car that I have leased. These cars are amazing. My experience at payments on my car and walked out of the dealer with a new car. This is my seconded car that I have leased. These cars are amazing. My experience at this dealer has been nothing but awesome. The car salesman did everything to accommodate me. I would recamend this car and this dealer to anyone. Much thanks to the car salesman Alex Mejia for the wonderfull experience I had. More
As first time car buyers, both my wife and were skeptical of the process and anxious about getting a good deal. We did our due diligence when it came to research and felt we were armed with the knowledge we of the process and anxious about getting a good deal. We did our due diligence when it came to research and felt we were armed with the knowledge we needed to purchase our first car. What we were not ready for though was the level of service that was provided to us by Paragon Acura. JT and Camillo were not just salesmen but truly felt like partners in the process. They would answer every question (my wife asks a lot) and on several occasions stayed with us well after the dealership was closed. For them it wasn’t about making the sale, it was about making sure we found the right car for us whatever the model may be. However, what really speaks to the level of service we received is when my father in law, a CFO who is all about numbers and a tough nut to crack, was softened by the level of service and is now working with JT and Camillo on possibly getting some company cars from them. Last but not least there was Sharon. Once the car was purchased we needed to learn how all the gadgets and gizmos worked. Thankfully Sharon was there to make us feel comfortable and show us how everything worked. And like JT and Camillo stayed way past the dealership closing to make sure we drove off the lot knowing exactly what everything in car was for. We both thought: who needs a driver’s manual when you have her to help you? Whether you are a first time car buyer or have been doing it for 40 years, I highly recommend speaking to JT, Camillo at the 48th street location if you are interested in buying an Acura. And if you decide to purchase it, before driving off the lot, make sure you ask for Sharon to show you how everything works. Otherwise you might not realize the true potential of your vehicle. More
Happy to say we are the proud owners of the new Acura 2014 RLX! We felt so welcomed at the dealership and were encouraged to become familiar with the new technology that the 2014 RLX has to offer, beginn 2014 RLX! We felt so welcomed at the dealership and were encouraged to become familiar with the new technology that the 2014 RLX has to offer, beginning with a test drive. The car drives beautifully and the design and features of the car feels like it can drive itself. The staff was very helpful making the sales process, from one car to another, as easy and as quickly as possible. We were explained our purchasing options clearly and in ways which would benefits our needs (very important). I like to especially mention Murat DelJanin, Melvin Salcedo and Sharon Then for going above and beyond their duties. They made sure that every detail and expectation was met, even setting up our BlueTooth, before we drove home. Now, that's what I call service! More
First time visiting paragon acura for service. a simple oil change took 3.5 HOURS of wait and didn't even get a car wash. it wasn't even busy like 2 people in the waiting room. Didn't felt like customer se oil change took 3.5 HOURS of wait and didn't even get a car wash. it wasn't even busy like 2 people in the waiting room. Didn't felt like customer service is their priority. And their price is over charged. More
I would like to thank you to Mr. Sam Yip. I was ready to give up because of some credit problems.He helped me with great advice and personally assisted to remove questionable inquires from my credit repor give up because of some credit problems.He helped me with great advice and personally assisted to remove questionable inquires from my credit report. I ONLY got my new Acura, because of Sam Yip! Thanks Again! More