Paragon Acura

As first time car buyers, both my wife and were skeptical of the process and anxious about getting a good deal. We did our due diligence when it came to research and felt we were armed with the knowledge we of the process and anxious about getting a good deal. We did our due diligence when it came to research and felt we were armed with the knowledge we needed to purchase our first car. What we were not ready for though was the level of service that was provided to us by Paragon Acura. JT and Camillo were not just salesmen but truly felt like partners in the process. They would answer every question (my wife asks a lot) and on several occasions stayed with us well after the dealership was closed. For them it wasn’t about making the sale, it was about making sure we found the right car for us whatever the model may be. However, what really speaks to the level of service we received is when my father in law, a CFO who is all about numbers and a tough nut to crack, was softened by the level of service and is now working with JT and Camillo on possibly getting some company cars from them. Last but not least there was Sharon. Once the car was purchased we needed to learn how all the gadgets and gizmos worked. Thankfully Sharon was there to make us feel comfortable and show us how everything worked. And like JT and Camillo stayed way past the dealership closing to make sure we drove off the lot knowing exactly what everything in car was for. We both thought: who needs a driver’s manual when you have her to help you? Whether you are a first time car buyer or have been doing it for 40 years, I highly recommend speaking to JT, Camillo at the 48th street location if you are interested in buying an Acura. And if you decide to purchase it, before driving off the lot, make sure you ask for Sharon to show you how everything works. Otherwise you might not realize the true potential of your vehicle. More

Happy to say we are the proud owners of the new Acura 2014 RLX! We felt so welcomed at the dealership and were encouraged to become familiar with the new technology that the 2014 RLX has to offer, beginn 2014 RLX! We felt so welcomed at the dealership and were encouraged to become familiar with the new technology that the 2014 RLX has to offer, beginning with a test drive. The car drives beautifully and the design and features of the car feels like it can drive itself. The staff was very helpful making the sales process, from one car to another, as easy and as quickly as possible. We were explained our purchasing options clearly and in ways which would benefits our needs (very important). I like to especially mention Murat DelJanin, Melvin Salcedo and Sharon Then for going above and beyond their duties. They made sure that every detail and expectation was met, even setting up our BlueTooth, before we drove home. Now, that's what I call service! More

First time visiting paragon acura for service. a simple oil change took 3.5 HOURS of wait and didn't even get a car wash. it wasn't even busy like 2 people in the waiting room. Didn't felt like customer se oil change took 3.5 HOURS of wait and didn't even get a car wash. it wasn't even busy like 2 people in the waiting room. Didn't felt like customer service is their priority. And their price is over charged. More

I would like to thank you to Mr. Sam Yip. I was ready to give up because of some credit problems.He helped me with great advice and personally assisted to remove questionable inquires from my credit repor give up because of some credit problems.He helped me with great advice and personally assisted to remove questionable inquires from my credit report. I ONLY got my new Acura, because of Sam Yip! Thanks Again! More

As first time vehicle buyers we were VERY nervous about taking such a big step in our lives. We walked in to Paragon Acura and met with Henry Espinosa who was incredibly welcoming and made us feel right at taking such a big step in our lives. We walked in to Paragon Acura and met with Henry Espinosa who was incredibly welcoming and made us feel right at home. He was very understanding and listened to what we could afford vs. what we wanted in car, somehow he managed to work both in our favor. We walked in with dreams of buying our first car as young newly weds and walked out WITH the car of our dreams. I cannot stress enough that we were offered the absolute best deal!! We are so very thankful to Henry as well as Sharon and Jean who stayed well until after closing time on an Easter Sunday to make sure we left the dealership as satisfied customers. Excellent staff, excellent dealership, and very very happy & thankful customers! More

Everyone who works there were very friendly when my parents and I went there to lease a car. Sam, the sales manager, and Joe were the two that worked with us and got everything done very quickly. I d parents and I went there to lease a car. Sam, the sales manager, and Joe were the two that worked with us and got everything done very quickly. I didn't expect to walk out with a car the same day I went to visit but the whole transaction took 5-6 hours; taking into account that my parents and I went out to get lunch for 2 hours during that time. I highly recommend people to go there if you are looking for an Acura. More

I had the best experience at this dealership because the people who took care of me were the best that i had ever had to deal with, they took care of the problem i had they gave me a great solution and deal people who took care of me were the best that i had ever had to deal with, they took care of the problem i had they gave me a great solution and deal that make me and my husband very happy about it. I recommend everyone to go shop for Acura cars at this dealer the reason why is because the people they have working there are so wonderful and very professional with their work and the attention they had for every customer is so wonderful that they make you feel like family. I am so happy with my new car purchase here i will definably go back there and shop again the next time i want to get a brand new car thank you to you guys for everything and continue with the wonderful service you give to your customers. ?? More

The whole experience was very smooth. Thanks to Sultan Haseq. The manager was great too - gave us a great deal!! I recommend this place. I luv my civic!! Haseq. The manager was great too - gave us a great deal!! I recommend this place. I luv my civic!! More

I MUST SAY MY EXPERIENCE AT PARAGON WAS FANTASTIC.THIER STAFF WAS EXTREMELY HELPFUL AND JOE ROSA MADE ME A VERY HAPPY WOMAN!!! I WOULD RECOMMEND FAMILY AND FRIENDS TO THIS DEALERSHIP.. THANKS PARAGON!! STAFF WAS EXTREMELY HELPFUL AND JOE ROSA MADE ME A VERY HAPPY WOMAN!!! I WOULD RECOMMEND FAMILY AND FRIENDS TO THIS DEALERSHIP.. THANKS PARAGON!! More

i enjoyed my experience at Paragon. i felt comfortable from the onset and Peter was the the reason. I worked with Joel most of the day and he was very patient and considerate of my needs. Peter has that i from the onset and Peter was the the reason. I worked with Joel most of the day and he was very patient and considerate of my needs. Peter has that intangable quality that make people feel at ease and he is very polite and professional. would def. reccommend my friends and family to visit paragon due to employees like peter and joel. More