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Paragon Acura
Queens, NY
1,891 Reviews
If you're going to buy a new Acura at Paragon Acura, serving Long island, Brooklyn and Woodside NY, or take your car in for routine maintenance or an auto repair, you probably want to know a little bit about us. Makes sense.
Paragon Acura, located at 56-02 Northern Blvd Woodside, New York is happy to tell you that we've been serving the Long island, Brooklyn and Woodside NY area for longer than many of you might have owned your current car. With those years comes invaluable expertise, which we put to your advantage. We're not just talking acumen on new Acura models, but used cars, service and auto repairs and perhaps most importantly - Acura financing.
We hand pick each member of the Paragon Acura team for their high level of competency, vast knowledgebase, eagerness to learn late-breaking technology, ability to relate to drivers from all walks of life, and commitment to keeping Paragon Acura a pressure-free environment, which if you ask many of our patrons, makes us a dealership in the rough.
Of course the best way to see for yourself the distinct experience you'll have at Paragon Acura is to explore our new Acura models; used cars; service department ; financing; certified car parts in person, at 56-02 Northern Blvd Woodside, New York.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,891 reviews
March 12, 2013
After a frustrating day of car shopping, I came across Paragon Acura. I had no intentions of buying an Acura, but they offered to show me a vehicle that I might be interested in. The service at Paragon Ac Paragon Acura. I had no intentions of buying an Acura, but they offered to show me a vehicle that I might be interested in. The service at Paragon Acura was impeccable. Great service in a friendly environment. The staff was professional and patient. They were informative and carefully walked me through the entire purchase process. I worked with Fernando. He was great! He sold me a Certified Acura that I am completely satisfied with. There was no pressure to finance with them, nor did they try to put me in vehicle I couldn't afford. I would absolutely purchase another car here and refer a friend as well. Thanks Paragon! More
by AliciaSimmons
Employees Worked With
Fernando Manon
March 07, 2013
Great service. Received great rates on my vehicle. Mr.mejia was honest with his sales pitch and made me comfortable with the price. I would definitely recommend paragon acura to a friend Mr.mejia was honest with his sales pitch and made me comfortable with the price. I would definitely recommend paragon acura to a friend More
by alexsaemm
Employees Worked With
alex mejia, Alex Mejia
March 07, 2013
My wife and I went to the dealership to inquire about purchasing a Acura MDX. Ms. Cheng was very informative about the vehicle. She told me things I did not even know about the car. She is very good wit purchasing a Acura MDX. Ms. Cheng was very informative about the vehicle. She told me things I did not even know about the car. She is very good with describing the details of the vehicle. After talking with Ms Cheng about our options we went ahead with leasing a new 2013 MDX. More
by k2mak
Employees Worked With
Ms. Cara Cheng
March 06, 2013
This dealership is awesome! Jose our sale's person This dealership is awesome! Jose our sale's person is a really cool guy, he wasn't just after the sale but the satisfaction of his clients! This dealership is awesome! Jose our sale's person is a really cool guy, he wasn't just after the sale but the satisfaction of his clients! More
by Brad bob
February 26, 2013
Thank you so much Cara Cheng, I love my new car. you was Thank you so much Cara Cheng, I love my new car. you was very helpful and great customer service i will recommend family & friends to come see you. Thank you so much Cara Cheng, I love my new car. you was very helpful and great customer service i will recommend family & friends to come see you. once again THANK YOU Diego. P. More
by TSX718
Employees Worked With
Cara Cheng
February 19, 2013
We spent almost 5 hours in the dealer, and ended up canceling our deal. After 2 hours of negotiating the price and doing other things, we spent solely waiting for seeing a financial manager. We finally canceling our deal. After 2 hours of negotiating the price and doing other things, we spent solely waiting for seeing a financial manager. We finally went in to his room around 7 pm. The financial manager said he couldn't give us an answer whether we could get 0.9% of finance or not, because the bank was closed. We were very upset because no one informed us that could possibly happened. If that was the possible case, they should have sent us home 3 hours before. Moreover, he said all those nonsense to us. I filed my green card for few years ago and currently waiting for getting my green card. I am working and my annual salary is over $100,000. My credit score is 760- 780. He said even though I have good salary and high credit score, I cannot get 0.9% finance rate because my visa has expired, but if I buy $732 of a extended warranty, I will get an approval for 0.9 %. If I decide not to buy the warranty, the rate would be 4.9%. He said there is noting in between. What kind of non sense is that? What made me truly upset was the store manager. (Unfortunately, I did not get his name. The one who's seat was right next to the financial manager's room) He did not have any intention to listen what happened to us. He did not even offer us to seat. He kept saying "your visa was expired, so we can't do anything..". He said the same thing over and over again and refusing to hear what our complaint was. We are not undocumented people or anything. Even if that was the real case, he should't have said things like that in front of everybody. It was true insulting that he kept saying my visa was expired in front of everybody. He said he doesn't know anything, because he was not in the room when we were talking with the financial manager. All he knows was my visa has expired and did not want to know anything further. If expired vise was the real problem, the sales person who made a copy of my driver's license should have said something in the first place before we spent 5 hours there, because it shows my status. Everybody over there including the manager was very unprofessional and nasty. The manager should have had the better manner to deal with the customer's complaints. If he had shown that at least he cared whatever happened to us, we would have not been mad that much. We got so upset and had to leave the dealer. We ended up buying the same car in a different dealer the following day. We spent only 45 min there. The service was simple, clear and nice. Totally opposite !! and I got 0.9 % finance without any problem. It was the worst worst worst experience and I would never ever go there again and I WOULD NEVER RECOMMEND ANYBODY I KNOW TO GET THIER CAR THERE. Do not waste your time !!! YOU SHOULD KNOW THAT YOU GUYS ARE NOT THE ONLY DEALER IN THE WORLD. More
by mkmj
Employees Worked With
store manager
February 03, 2013
Worst dealer ever, can never get the job done on time, or makes appointments he can't attend. While purchasing the vehicle they seemed pretty nice bit after it was time to take care of the small required thi makes appointments he can't attend. While purchasing the vehicle they seemed pretty nice bit after it was time to take care of the small required things which were agreed on during purchasing every thing was no I can't help you sorry More
by rdx4452
Employees Worked With
Angelo
January 24, 2013
Very professional and very friendly. I will recommend to my family and friends. Also Camilo is a professional salesman. A+ The place very clean,neat and very comfortable. my family and friends. Also Camilo is a professional salesman. A+ The place very clean,neat and very comfortable. More
by accord4evr
Employees Worked With
Camilo Barrientos
January 23, 2013
Excellent Sales Price and Service, I will be referring this Dealership to my Co-workers and friends. I also will be returning in a few years to purchase another Acura. this Dealership to my Co-workers and friends. I also will be returning in a few years to purchase another Acura. More
by paul cuomo
Employees Worked With
camilo Barrientos
January 21, 2013
I Just purchased a 2012 Acura TSX and the service was great at Paragon Acura dealership Mr. Joe Rosa was professional, informative, and friendly. He was able to answer all of the questions regarding my p great at Paragon Acura dealership Mr. Joe Rosa was professional, informative, and friendly. He was able to answer all of the questions regarding my purchase. He was completely accomodating to me and my family. More
by laymack
Employees Worked With
Joe Rosa, Joe Rosa
