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Paragon Acura

Queens, NY

4.5
1,891 Reviews
If you're going to buy a new Acura at Paragon Acura, serving Long island, Brooklyn and Woodside NY, or take your car in for routine maintenance or an auto repair, you probably want to know a little bit about us. Makes sense. Paragon Acura, located at 56-02 Northern Blvd Woodside, New York is happy to tell you that we've been serving the Long island, Brooklyn and Woodside NY area for longer than many of you might have owned your current car. With those years comes invaluable expertise, which we put to your advantage. We're not just talking acumen on new Acura models, but used cars, service and auto repairs and perhaps most importantly - Acura financing. We hand pick each member of the Paragon Acura team for their high level of competency, vast knowledgebase, eagerness to learn late-breaking technology, ability to relate to drivers from all walks of life, and commitment to keeping Paragon Acura a pressure-free environment, which if you ask many of our patrons, makes us a dealership in the rough. Of course the best way to see for yourself the distinct experience you'll have at Paragon Acura is to explore our new Acura models; used cars; service department ; financing; certified car parts in person, at 56-02 Northern Blvd Woodside, New York.
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56-02 Northern Blvd

Queens, NY

11377

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Showing 1,891 reviews

April 03, 2013

First time visiting paragon acura for service. a simple oil change took 3.5 HOURS of wait and didn't even get a car wash. it wasn't even busy like 2 people in the waiting room. Didn't felt like customer se More

by joshua26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Advisors AJ
Apr 04, 2013 -

Paragon Acura responded

Hello Joshua, I am genuinely sorry that you felt your experience at Paragon Acura was such a negative one. I assure you that providing nothing short of the best customer service possible is our primary concern. We would love to have the opportunity to demonstrate this to you. If you could please contact me, at your earliest convenience, I would very much like to discuss the matter with you further and see what may be done to remedy this unfortunate situation. I hope to hear from you soon! Best regards, Brian Benstock | General Manager 718.507.5000 Ext. 271 | bbenstock@msn.com

April 02, 2013

I would like to thank you to Mr. Sam Yip. I was ready to give up because of some credit problems.He helped me with great advice and personally assisted to remove questionable inquires from my credit repor More

by akosny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Yip, Sam Yip
Apr 03, 2013 -

Paragon Acura responded

Hello, I would like to start by saying that I am sincerely grateful for the time you took to write this wonderful review. It is a delight to know that you found Sam to be so helpful and that he was able to get you into your new Acura! At Paragon Acura we strive to provide the highest quality of customer service, and Sam is certainly a shining example of that value. I would also like to congratulate you on your new Acura and thank you for your patronage! If there is anything else you need, please do not hesitate to give us a call or swing by the dealership. We hope to see you again soon. Very truly yours, Brian Benstock | General Manager

April 01, 2013

Everyone who works there were very friendly when my parents and I went there to lease a car. Sam, the sales manager, and Joe were the two that worked with us and got everything done very quickly. I d More

by ktc213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam and Joe, Joe Rosa, Sam Yip
Apr 02, 2013 -

Paragon Acura responded

Hello, Thank you very much for taking the time to write this outstanding review! I am thrilled to hear that you had such an excellent shopping experience at Paragon Acura and that we were able to get you in and out so quickly. Also, congratulations on your new car! If you or your parents have any further questions, please do not hesitate to give us a call or swing by the dealership. We hope to see you again soon! Sincerely, Brian Benstock | General Manager

April 01, 2013

As first time vehicle buyers we were VERY nervous about taking such a big step in our lives. We walked in to Paragon Acura and met with Henry Espinosa who was incredibly welcoming and made us feel right at More

by hadithc101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Espinosa , Sharon Chen, Jean Maurilus
Apr 02, 2013 -

Paragon Acura responded

Hello, First and foremost, congratulations on your recent marriage and, of course, the purchase of your first vehicle! I am delighted to hear that you had such a wonderful shopping experience at Paragon Acura. We are incredibly grateful that you chose to shop with us for your first vehicle. Likewise, I am glad to know that you found Henry, Sharon, and Jean to all be so helpful and accommodating. Providing the absolute best customer service possible is our primary goal, and it certainly sounds as though your experience reflected that value. If there is anything else you need, please do not hesitate to give us a call or stop by the dealership. We hope to see you again soon! Best regards, Brian Benstock | General Manager

March 31, 2013

I had the best experience at this dealership because the people who took care of me were the best that i had ever had to deal with, they took care of the problem i had they gave me a great solution and deal More

by Maximo03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Francis, Jennifer Medicina, Murat Deljanin and Jose Perez, Mike Francis
Apr 01, 2013 -

Paragon Acura responded

Hello, First and foremost, thank you very much for your review and your choice to shop with Paragon Acura. I am delighted to hear that you had such a wonderful experience and that you found everyone to be so helpful. We truly appreciate both your business and feedback. I would also like to congratulate you on your new car! If you have any further questions, feel free to give us a call or stop by the dealership. We hope to see you again soon! Very truly yours, Brian Benstock | General Manager

March 25, 2013

The whole experience was very smooth. Thanks to Sultan Haseq. The manager was great too - gave us a great deal!! I recommend this place. I luv my civic!! More

by Tawheed
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sultan Haseq
Mar 26, 2013 -

Paragon Acura responded

Hello, I would like to offer my sincerest thanks for the time you took to write this great review. I am thrilled to hear that you had such a positive experience and that you found Sultan to be so helpful. Also, congratulations on your new Civic! If there is anything else you need, please do not hesitate to give us a call or swing by the dealership. We hope to see you again soon! Very truly yours, Brian Benstock | General Manager

March 19, 2013

i enjoyed my experience at Paragon. i felt comfortable from the onset and Peter was the the reason. I worked with Joel most of the day and he was very patient and considerate of my needs. Peter has that i More

by kennyhoops
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Peter and JOEL
Mar 20, 2013 -

Paragon Acura responded

Hello Kenny, Thank you very much for both your patronage and this wonderful review! I am thrilled to hear that you had such a great experience and that you found both Peter and Joel to be so helpful and accommodating. Peter and Joel are great examples of the dedication that the entire Paragon Honda team has to providing top notch customer service. If you have any further questions, please do not hesitate to give us a call or swing by the dealership. We hope to see you again soon! Best regards, Brian Benstock | General Manager

March 19, 2013

I MUST SAY MY EXPERIENCE AT PARAGON WAS FANTASTIC.THIER STAFF WAS EXTREMELY HELPFUL AND JOE ROSA MADE ME A VERY HAPPY WOMAN!!! I WOULD RECOMMEND FAMILY AND FRIENDS TO THIS DEALERSHIP.. THANKS PARAGON!! More

by pinkprincess0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE ROSA, Joe Rosa
Mar 19, 2013 -

Paragon Acura responded

Hello, I would like to offer my sincerest thanks for this great review you have written! It is a pleasure to hear that you had such an excellent shopping experience at Paragon Acura. I am certain that Joe will be very happy to hear how satisfied you were with the quality of service you received. If you need anything else, please do not hesitate to give us a call or stop by the dealership. We hope to see you again soon! Very truly yours, Brian Benstock | General Manager

March 18, 2013

Met Peter while looking to trade in my 07 mdx for a new model. What a pleasure it was purchasing a vehicle from him. Working with Peter and J.T Owens made the purchase a pleasure. They were honest and know More

by rommelkong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Peter Pazmino, J.T Owens, JT Owens
Mar 19, 2013 -

Paragon Acura responded

Hello, Thank you very much for taking the time to write this wonderful review! We truly appreciate both your patronage and your feedback. I am delighted to hear that you found Peter and J.T. to be so helpful. The entire Paragon Acura team strives to provide the highest quality of customer service, and it is always a pleasure to hear when that value is reflected in our customers' experiences. If there is anything else you need, please do not hesitate to give us a call or stop by the dealership. We hope to see you again soon! Sincerely, Brian Benstock | General Manager

March 12, 2013

Great service. All question were answered very very knowledgable sales people. The two of them were great and it was a pleasure working with them. More

by Richs1025
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill kim Sharon Chen, Bill Finsilver
Mar 12, 2013 -

Paragon Acura responded

Thanks so much for this five-star rating. We are happy to know you enjoyed working with us and appreciated our staff's hard work and dedication to customer satisfaction. Thanks so much for your kind words. We are honored to have you as a customer. Kind regards, Brian Benstock | General Manager

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