Paragon Acura

Great sales experience I worked with a handsome young salesman named Fernando and his manager Melvin. They were very helpful in finding the car that worked for me and my bud I worked with a handsome young salesman named Fernando and his manager Melvin. They were very helpful in finding the car that worked for me and my budget. Together the found me a great pre-owned 2013 Acura TL. I was in and out of the dealership in a few short hours in my new car. This is definitely the place to go if you value customer service. Thank You Fernando! More

Certified Pre-Owned Acura TL I saw a certified pre-owned Acura TL on the Paragon Website that interested me. I drove all the way from Central NJ to Queens and I was not disappoin I saw a certified pre-owned Acura TL on the Paragon Website that interested me. I drove all the way from Central NJ to Queens and I was not disappointed. Gary Salameh was my sales associate and he was excellent. He was extremely knowledgeable and not at all "pushy". I highly recommend this dealership...definitely worth the trip from anywhere in the tri-state area. More

acura rdx 2011 I walked into paragon acura to take a look at the rdx I saw online. I'm glad i was introduced to Gary. Gary was very professional, paitent, and friend I walked into paragon acura to take a look at the rdx I saw online. I'm glad i was introduced to Gary. Gary was very professional, paitent, and friendly. I wasn't in a hurry to buy a car but Gary was so great that i wanted to listen to everything he had to say and offer. In the end I realized i was getting a great deal and decided to go with it. I had a lot of questions and Gary answered every question patiently. I brought in my family to take a final look at the car and everyone was very impressed with the service Gary provided. If it wasn't for Gary's exceptional service i probably would have just looked at the car and walked out without a purchase which i have been doing for the past year. If anyone is looking to buy a car or have questions about purchasing a car, ask for Gary. You'll know what i mean when you meet him. More

Acura Service I bought my Acura TSX brand new from this dealership 4 years ago and the deal I received was great. During the 4 years at this dealership, I had my u I bought my Acura TSX brand new from this dealership 4 years ago and the deal I received was great. During the 4 years at this dealership, I had my ups and downs, as anyone does with any dealership. However, the moment I hit a down and got in touch with Mike Timpone, the Service Director, it all got resolved in a manner of minutes. Not only was he professional and humble, but knew exactly what needed to be done in order to assist me and more importantly to fix my vehicle. The way he represents the dealership is exactly how every individual should. Moreover, he put me in touch with a service advisor AJ; who is very polite and knows exactly what needs to be done. Both of them have been responsive with e-mail and text messaging, without leaving me waiting for days on any requests that I may have; big or small; they are always on top of it. I love my vehicle from the day that I signed that paper and put my foot on that pedal and knowing now that I have a wonderful team of Mike and AJ in assisting me when I am in need to have anything done to my vehicle is great. The two of them are a wonderful example of how everyone should be approaching and threating their customers; with them it feels more as if I am going to see a friend who is going to help me out, rather than an employee at a dealership who is just doing their job. Great job and all the best to the two of you! Hope you get an employee award at some point, you deserve one. More

Excellent customer service! My husband and I had the pleasure of working with Gary this past week. I will admit, I was very skeptical about purchasing a car on our first visit bu My husband and I had the pleasure of working with Gary this past week. I will admit, I was very skeptical about purchasing a car on our first visit but Gary went above and beyond to help us get what we want at the price we want. Gary is a very personable individual who makes the grueling car purchasing experience pleasant. I hope he gets recognized for his hard work. Paragaon Acura is a bit out of our way but we will be visiting in the near future to give Gary more business. More

Best dealership in queens! This is my 3rd Car in New York and by far the best experience ever. If your thinking about buying a car this is theplace This is my 3rd Car in New York and by far the best experience ever. If your thinking about buying a car this is theplace More

Jose Perez Jose is personable and a good sales rep.He showed trust in the product and worked hard to bring up a sale. He answered the phone at 11 pm and met me o Jose is personable and a good sales rep.He showed trust in the product and worked hard to bring up a sale. He answered the phone at 11 pm and met me on Sunday for the remaining stuff in my old car. I'd recommend him to my friend. More

Very satisfied! Mr Ng was a pleasure to work with, he helped me with everything and was very straight forward. I highly recommend Thomas and will continue to do busin Mr Ng was a pleasure to work with, he helped me with everything and was very straight forward. I highly recommend Thomas and will continue to do business with him in the future. I bought a 2012 Acura mdx and couldn't be more happy and he continued to follow up with me after my purchase. Paragon Acura has great quality and customer service! More

Ask for Melvin salcedo I ve been going there for over four years I am on my forth car and always have experience a great time. Melvin as been my sales person since day one a I ve been going there for over four years I am on my forth car and always have experience a great time. Melvin as been my sales person since day one and is the reason I keep coming back to Acura. If you could put up with me and never show frustration you got to be good. More

Excellent costumer service. Friendly, helpful and willing to work on your needs. Melvin made our time @the dealer pleasant and easy! would recommend any friend/family to this de Friendly, helpful and willing to work on your needs. Melvin made our time @the dealer pleasant and easy! would recommend any friend/family to this dealer if they are looking for a new/used vehicle. More