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Paragon Acura
Queens, NY
1,891 Reviews
If you're going to buy a new Acura at Paragon Acura, serving Long island, Brooklyn and Woodside NY, or take your car in for routine maintenance or an auto repair, you probably want to know a little bit about us. Makes sense.
Paragon Acura, located at 56-02 Northern Blvd Woodside, New York is happy to tell you that we've been serving the Long island, Brooklyn and Woodside NY area for longer than many of you might have owned your current car. With those years comes invaluable expertise, which we put to your advantage. We're not just talking acumen on new Acura models, but used cars, service and auto repairs and perhaps most importantly - Acura financing.
We hand pick each member of the Paragon Acura team for their high level of competency, vast knowledgebase, eagerness to learn late-breaking technology, ability to relate to drivers from all walks of life, and commitment to keeping Paragon Acura a pressure-free environment, which if you ask many of our patrons, makes us a dealership in the rough.
Of course the best way to see for yourself the distinct experience you'll have at Paragon Acura is to explore our new Acura models; used cars; service department ; financing; certified car parts in person, at 56-02 Northern Blvd Woodside, New York.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,891 reviews
October 12, 2014
Used RDX The dealership was nice, friendly and attentive. I had a few small issues that arose after I had purchased the vehicle and I contacted their general m The dealership was nice, friendly and attentive. I had a few small issues that arose after I had purchased the vehicle and I contacted their general manager Mr. Finsilver and he went above and beyond to accommodate my issues. He was very professional and had great customer service. I truly appreciate everything he did and made my overall experience change for the better. More
by ggolias
Employees Worked With
., Bill Finsilver
October 09, 2014
Great Service JS CHAU I recently bough a RDX from Paragon Acura. The dealers were willing to hear our counter offer and meet of half way, I enjoyed the profession JS CHAU I recently bough a RDX from Paragon Acura. The dealers were willing to hear our counter offer and meet of half way, I enjoyed the professional and respect . Very happy with the offer and looking forward to doing business in the future. More
by JSCHAU
Employees Worked With
james pan , james wang, JT Owens
October 09, 2014
Great service Really good place to go if you are looking for something good, great prices and perfect customer service. I would recomended to anyone I know Really good place to go if you are looking for something good, great prices and perfect customer service. I would recomended to anyone I know More
by Manuel1921
Employees Worked With
Juan Hernández
September 27, 2014
48-01 Northern Blvd Location: A waste of time!! Waited two hours in the lot with zero customer service! Key went missing. (Waited even longer for them to search for it) They wanted me to buy a ca Waited two hours in the lot with zero customer service! Key went missing. (Waited even longer for them to search for it) They wanted me to buy a car that I did not even test drive! We had an appointment, and treated us as though we just walked in. Extremely Pushy!!!! (I understand you're in sales but there's a point where its unnecessary) They waited till very late to tell us the banks were closed so they couldn't give us our rates! I overheard them gossiping about how they did not want to sell us the car for the price they gave us. Who gossips in front of customers!!?? The worse part of it was that they didn't even apologize for the HUGE inconvenience. Like take responsibility and make it right. Its called giving good customer service! Since we loved the car more than the experience we put a deposit on the car as they said to come tomorrow. Next day nothing is ready! Again I had to wait. But I'm very grateful for Alex. He was honest with us and made the rest of the experience smooth. All in all I love the car and If i did it all over again I wouldn't go there. I would go somewhere else where Great Customer Service is their priority. Thanks Again Alex!!! More
by virginia7989
Employees Worked With
JT Owens
September 01, 2014
Great service Really good place my sale rep was Brian over in 48th st, everyone is real friendly, my sale consultant was really good never left me alone throughout Really good place my sale rep was Brian over in 48th st, everyone is real friendly, my sale consultant was really good never left me alone throughout the entire process. More
by C.montero
Employees Worked With
James, brian
August 31, 2014
Great Service! My wife and I recently bough a RDX from Paragon Acura. The dealers were willing to hear our counter offer and meet of half way. We enjoyed the profess My wife and I recently bough a RDX from Paragon Acura. The dealers were willing to hear our counter offer and meet of half way. We enjoyed the professionalism and respect we received from these dealers in contrast to the bad service we received from a different location. Very happy with the offer and looking forward to doing business in the future. More
by Ilich & Massi
August 11, 2014
The power of the review........ (*_*) Bought a decent suv 2 months ago at the 48th street/Northern Blvd. location for used cars. Showed the salesman and the owner that the power sunroof wa Bought a decent suv 2 months ago at the 48th street/Northern Blvd. location for used cars. Showed the salesman and the owner that the power sunroof was not working when I brought it back for maintenance 2-3 days later. I was told that it was not part of the maintenance to fix the power sunroof, but the owner said he would "talk" to his mechanic. After extensive research on the problem, it's going to cost me anywhere between $1000 to $3000 to fix the issue. They have neglected to call me about the repair. So don't waste your time and money here. Update 9/3/2014 This is where my first review takes a 180 degree turn...... General manager contacted me regarding the issue. Brought the car in to be assessed. Took a week, but the problem is now fixed. Power sunroof working perfectly. Cost me another $800 out of pocket, but I guess it's better than driving with a broken sunroof. I know this was a costly procedure, and Paragon picked up well more than half the cost. Kind and courteous staff at 56th Street and Northern Blvd. Thanks to the service department for all their help in this matter. More
by dinslow
Employees Worked With
Whoever the owner was, he is not listed above. , Bill Finsilver, JT Owens
August 11, 2014
Making Things Right I recently had an unpleasant experience while buying a CPO from Paragon. Upon review, Bill Finsilver contacted me to follow up and better understand m I recently had an unpleasant experience while buying a CPO from Paragon. Upon review, Bill Finsilver contacted me to follow up and better understand my situation. I can honestly say that Bill went above and beyond to correct my situation. Although my initial experience was poor, Bill did a wonderful job of following up, listening, and providing exceptional customer servive in addressing my concerns. Bill is an honest businessman and dedicated to providing the best customer experience possible to his clients. Thank you for your efforts and commitment to resolving my issues. More
by ChrisW718
Employees Worked With
Bill Finsilver
August 06, 2014
BEST CAR BUYING EXPERIENCE! I had the best experience of my life with sumail khan as my salesman and zeeshan as the sales manager. I felt right at home they provided me with all I had the best experience of my life with sumail khan as my salesman and zeeshan as the sales manager. I felt right at home they provided me with all the info i needed in order to make the best decision for my self and there wasn't any pressure. I recommend this dealership to anyone out there looking to invest their money in a new or pre-owned car. Go ask for sumail or sammy at 48-01 and take my word for it you will feel the same way i do once your done. More
by perrydag
Employees Worked With
Sumail Khan
August 05, 2014
Because I'm Happy JT is very personable, honest and knowledgeable. If you want an easy buy and no gimicks this is the pace to go. I will refer people to PARAGON I wi JT is very personable, honest and knowledgeable. If you want an easy buy and no gimicks this is the pace to go. I will refer people to PARAGON I will purchase again from PARAGON. I want everyone to know that there are still some honest people out there…even in used car sales. Thanks JT and Nicholas!!! Until we meet again Mr. & Mrs. Steward. More
by frajon.steward
Employees Worked With
Nicholas Ortiz, JT Owens
