Paragon Acura

Awesomeness!! I always wanted an Acura MDX! This was my first time shopping for a car. I had already did some research and was advised by family and friends as to h I always wanted an Acura MDX! This was my first time shopping for a car. I had already did some research and was advised by family and friends as to how to go about it. I walked in and everyone seem very friendly. The receptionist quickly helped me as she finished with another customer and introduced me to Thomas Ng! A very pleasant gentlemen! I was very straight forward with what I was interested in and my budget. I did not want to waste his time nor mine. Thomas made me very happy on the deal and worked well with me. He had patience and very informative. I was very happy and pleased with my purchase. I would of loved to meet the manager to make a better deal, but I think I got a good. I totally recommend Thomas Ng! I look forward to do business with him once my lease is up. I ended up taking the RDX! And I must say its a nice ride :) More

Amazing When you walk into a dealership every customer feels like the sales rep is their enemy, i can surely say that when I dealt with this one rep Thomas Ng When you walk into a dealership every customer feels like the sales rep is their enemy, i can surely say that when I dealt with this one rep Thomas Ng at paragon Acura everything was so convenient and easy. Thomas gave me choices and options and he was definitely about hi business. More importantly he was able to keep both sides happy. I leased out Acura tlx. As a customer I shopped everywhere to get the best prices. Whatever price I was most comfortable with Thomas Ng made it hAppen. Thomas made sure that I was the happiest person walking out the dealership. If I were to buy another car I would definitely go to Thomas Ng or recommend him to all my friends and family. This guy surely is the man. If you want great service and someone who is patient with all your needs Thomas is the man to see at paragon Acura. More

all car purchases should be this easy! we found the car we wanted online from Paragon. The price was a big savings over what we were quoted from our local dealer for a similar car, so we dr we found the car we wanted online from Paragon. The price was a big savings over what we were quoted from our local dealer for a similar car, so we drove 4 hours on a saturday morning to Paragon. Thomas Ng had the car waiting for us and all the paperwork prepared. We completed the deal in an hour. He then took the car and had it washed and topped off. Our total time at Paragon was 2 hours. Very much worth the trip. Shawn assisted with explaining all the technical capabilities of sound, navigation, and other electronics. Thomas Ng and Shawn are a great team to work with. This was a no stress transaction. More

Thomas Ng - Great Service My salesperson, Thomas Ng, made the lease of my 2015 Acura MDX a very pleasant and efficient experience. Because i am quite busy in the office, Thoma My salesperson, Thomas Ng, made the lease of my 2015 Acura MDX a very pleasant and efficient experience. Because i am quite busy in the office, Thomas handled the terms of the lease over the phone and by email, and when i arrived at the dealership the next day, I was able to finalize the lease in very short time and drive away with my new MDX. Thomas really appreciated my time constraints and worked hard to ensure that lease got done with little effort on my end. Thomas has also been very responsive in answering any questions I've had since picking up the vehicle and has also regularly followed up to make sure we are enjoying the car. Hector B. . More

Great experience My husband and I bought a 2015 MDX recently from Thomas Ng. We have good experience. Tom was very patient with our questions and was able to understan My husband and I bought a 2015 MDX recently from Thomas Ng. We have good experience. Tom was very patient with our questions and was able to understand our needs and was not pushy. After the purchase, Tom helped us with plate and registration. I would recommend Tom if you are interested in Acura. More

rdx purchase Honest, candid feedback from sales person Justin. Also did not see extra "padded" fees, which is a tactic I've often come across used by other dishone Honest, candid feedback from sales person Justin. Also did not see extra "padded" fees, which is a tactic I've often come across used by other dishonest dealers. More

Paragon Acura is aptly named Having my car serviced is always an inconvenience. I can't say how I long for the day that my automobile can run a 100k miles, maintenance free. But Having my car serviced is always an inconvenience. I can't say how I long for the day that my automobile can run a 100k miles, maintenance free. But while I'm waiting for that day, I'm happy to know I've at least got a great service center to handle the job. I've gone to different dealers in the past and never have I met a group of employees that I feel I can rely on with confidence until now. I brought my car in for regular service and in the interim was thankful that the team at Acura handled their jobs with diligence. They spotted a potentially lethal part failure in my brake system, a result of the wonderful roads we have here in NYC. Something the mechanic spotted and that was uncomfortable with, so he brought a manager in to discuss the problem with me. Mike Timpone, the manager, explained to me the situation and after discussing my options he quickly helped me resolve the issue and get me back on the road. I'm grateful that they take their jobs seriously and communicate well as a team. It's nice to have sound peace of mind. Kudos to Mr. Timpone and his crew. More

Acura RDX We went to Acura leased the RDX.Thomas NG was our sales rep and he was great!!! He answered all my questions about leasing and the car itself. If anyo We went to Acura leased the RDX.Thomas NG was our sales rep and he was great!!! He answered all my questions about leasing and the car itself. If anyone comes here remember to ask for Thomas. More