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Paragon Acura
Queens, NY
1,919 Reviews
If you're going to buy a new Acura at Paragon Acura, serving Long island, Brooklyn and Woodside NY, or take your car in for routine maintenance or an auto repair, you probably want to know a little bit about us. Makes sense.
Paragon Acura, located at 56-02 Northern Blvd Woodside, New York is happy to tell you that we've been serving the Long island, Brooklyn and Woodside NY area for longer than many of ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,919 reviews
April 27, 2015
2016 MDX Had a great experience with Thomas Ng (sales). The car I wanted was at the warehouse so Thomas went there personally to get it so that I could drive Had a great experience with Thomas Ng (sales). The car I wanted was at the warehouse so Thomas went there personally to get it so that I could drive home in my new car that day. Mike Francis(finance) went though a couple scenarios with me on my lease to make sure I was getting the best value. More
by JonChiu
Employees Worked With
Mike Francis, Thomas Ng
April 21, 2015
2016mdx This is the third car I buy from Melvin salcedo and he make the buying process easier and faster I will recommend him to friends and family great serv This is the third car I buy from Melvin salcedo and he make the buying process easier and faster I will recommend him to friends and family great service More
by Victor mdx
Employees Worked With
Melvin Salcedo
April 19, 2015
Great experience Everyone at paragon helped me get the car make and model I wanted, and made it a very easy experience.would highly recommend Thomas Ng for first time Everyone at paragon helped me get the car make and model I wanted, and made it a very easy experience.would highly recommend Thomas Ng for first time acura buyers and returning ones. More
by Mitso6891
Employees Worked With
Thomas Ng
April 19, 2015
Thanks Paragon / Jose!! My girlfriend and I just bought a 2010 Acura TL from Paragon and we are absolutely in love with it. The hardest part of the transaction was trying to My girlfriend and I just bought a 2010 Acura TL from Paragon and we are absolutely in love with it. The hardest part of the transaction was trying to figure out which car we wanted to buy. All of the cars on the lot are in great shape and very beautiful. Jose Perez greeted us as we walked in and also took care of our 4-year-old daughter by offering her water and some food. We felt at home while at Paragon and I highly recommend visiting them if y More
by CrookCruz3
Employees Worked With
April 17, 2015
Very pleased They took care of me right away, offered me tea, they were very pleasant but best of all they worked quickly and efficiently. They explained the techn They took care of me right away, offered me tea, they were very pleasant but best of all they worked quickly and efficiently. They explained the technology behind the car very well and I felt confident of my decision. More
by jorgeperez
Employees Worked With
Roberto Gomez, Melvin Salcedo
April 17, 2015
Great first experience at acura It was my first experience at paragon acura, I purchased 2009 MDX, the salesperson was very helpful and polite. The experience is painless and it was It was my first experience at paragon acura, I purchased 2009 MDX, the salesperson was very helpful and polite. The experience is painless and it was great. Thank you so much for your help More
by avn071280
Employees Worked With
Thomas Ng
April 15, 2015
Excellent deal for next 36 months I was leased a second vehicle from Paragon Acura. I worked with Thomas Ng. He providers a excellent deal for me. I was and still very happy about it. I was leased a second vehicle from Paragon Acura. I worked with Thomas Ng. He providers a excellent deal for me. I was and still very happy about it. Highly recommend work with Thomas Ng, he is Informative, professional and with big knowledge. I was also had an excellent experience ( a second time ) with Michael Francis ( finance department ). He is very professional, with big knowledge. More
by mpinkhasov
Employees Worked With
Mike Francis, Thomas Ng
April 13, 2015
Professional and to the point Thomas was informative, helpful and to the point. Got what we wanted and hassle free. Was a pleasant and smooth transaction. Good salesman. Highly rec Thomas was informative, helpful and to the point. Got what we wanted and hassle free. Was a pleasant and smooth transaction. Good salesman. Highly recommended. More
by he1enme1on
Employees Worked With
Thomas Ng
April 12, 2015
Terrible service towards customers I came in today with my family to try to get a new car. After the sales rep tried to work something out with us, he brought us to the manager to see i I came in today with my family to try to get a new car. After the sales rep tried to work something out with us, he brought us to the manager to see if we can work something out with him. We asked him for a test drive on a car and he told us it would be about 25-30 minutes wait time because they didn't have any license plates to put on to a demo car. However, another sales rep went to another desk nearby and was able to get a license plate for his own customer when they supposedly didn't have "any plates." Terrible customer service. Also, the manager yelled at the sales rep in front of us saying "Dude, I can't have them here." More
by Isaacshak
Employees Worked With
Manager
April 11, 2015
Very disappointed DO NOT buy a certified pre owned vehicle from Paragon. I was sold a 2010 Acura TL in 2011. I went there because it is a very well known dealership. We DO NOT buy a certified pre owned vehicle from Paragon. I was sold a 2010 Acura TL in 2011. I went there because it is a very well known dealership. Well apparently it was repainted and they failed to mention that when i asked if anything was wrong with the car. The clear coat is just crumbling off. They had to repaint the roof of the car because more than half of it crumbled right off. Its happening again and they told me i have to pay for it. They sell me a flawed vehicle and want me to pay for its defect. I've had many new and used cars and this has NEVER happened before. I bought certified pre owned because supposedly it has to go through more stringent standards. Not at Paragon. It is completely unacceptable. I paid for quality and received a very lackluster product and the dealership is just washing their hands with the matter. Needless to say I will never buy nor recommend this dealership to anyone. Very disappointed and disgusted More
by dcc178
Employees Worked With
A service manager. Can't remember his name
