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Paragon Acura
Queens, NY
1,891 Reviews
If you're going to buy a new Acura at Paragon Acura, serving Long island, Brooklyn and Woodside NY, or take your car in for routine maintenance or an auto repair, you probably want to know a little bit about us. Makes sense.
Paragon Acura, located at 56-02 Northern Blvd Woodside, New York is happy to tell you that we've been serving the Long island, Brooklyn and Woodside NY area for longer than many of you might have owned your current car. With those years comes invaluable expertise, which we put to your advantage. We're not just talking acumen on new Acura models, but used cars, service and auto repairs and perhaps most importantly - Acura financing.
We hand pick each member of the Paragon Acura team for their high level of competency, vast knowledgebase, eagerness to learn late-breaking technology, ability to relate to drivers from all walks of life, and commitment to keeping Paragon Acura a pressure-free environment, which if you ask many of our patrons, makes us a dealership in the rough.
Of course the best way to see for yourself the distinct experience you'll have at Paragon Acura is to explore our new Acura models; used cars; service department ; financing; certified car parts in person, at 56-02 Northern Blvd Woodside, New York.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,891 reviews
March 29, 2015
Aw some!!! Just purchased a used 2012 Chevy Malibu, fully loaded!!! Deal of a lifetime. I was very pleased with the dealer that helped me, Jose Perez. He was fr Just purchased a used 2012 Chevy Malibu, fully loaded!!! Deal of a lifetime. I was very pleased with the dealer that helped me, Jose Perez. He was friendly, very professional, respectful of my needs and wishes of what I wanted in a vehicle. He made trading in my 08" Accord less stressful than I had anticipated. It was a pleasure working with him and would most definitely recommend him and Paragon Acura to my friends and family......EJM, Westchester happy! More
by emoore
March 29, 2015
Very pleased Felt like a king with the service provided by Thomas Ng, they were very professional and very helpful at all times. Thanks you the service Felt like a king with the service provided by Thomas Ng, they were very professional and very helpful at all times. Thanks you the service More
by Omar
Employees Worked With
Thomas Ng
March 28, 2015
GREAT .. Very helpful Very nice facility .. And great staff ?? .. Thomas worked very hard on getting me what I wanted,which I truly appreciate.it is the 3rd car I purchased Very nice facility .. And great staff ?? .. Thomas worked very hard on getting me what I wanted,which I truly appreciate.it is the 3rd car I purchased from this location . I will definitely be returning to purchase another car from them. More
by Paidcheco
Employees Worked With
Adrian, Mike Francis, Thomas Ng
March 27, 2015
(Updated 7/2018) Updating review - good service department ***UPDATED 07/2018*** I just returned my Acura lease and want to post a final review for this dealership. I am raising the review to 4 stars. After a ***UPDATED 07/2018*** I just returned my Acura lease and want to post a final review for this dealership. I am raising the review to 4 stars. After an incident with a different Acura dealer, I changed to having my car serviced at Paragon. I found their service department professional and friendly. With my experiences, I would come back here to try again for a sale if I’m in the market for another Acura. ***UPDATED 3/29/15**** I got a call from Bill, the general manager of Paragon. He assured me that it was a miscommunication and he had spoken to the manager who screwed up and the staff would be doing some additional communication training. I'm willing to give him the benefit of the doubt - Bill came across as genuine and concerned, and we had a pleasant and professional conversation. He invited me to reach out to him if I'm ever in the area. I will take him up on the offer. END UPDATE --------------------- ORIGINAL POST: I contacted Paragon Acura through the form on their website to ask about a TLX lease. I had a price from a different dealer, and wanted to see if they could beat it. I included the EXACT details of my deal(monthly, how much $ at signing, etc.), and asked them to contact me if they can beat it. I got a call very quickly and an offer of $20 less per month and was told to come in, so I came right after work. Before coming in, I let them know that I live in Staten Island (far enough away to be annoying), confirmed the deal, how much $ due at signing, etc. and the numbers were confirmed over the phone. (it seemed too good; but the girl on the phone told me it's the end of the month so they're offering great deals) When I got there, everything was going great, but magically my numbers included almost $4000 in taxes and fees. I asked them why I wasn't told this over the phone since I made it clear that the deal they were beating had everything rolled into the monthly. Their response was that I was told. Trust me, I wasn't - I double and triple confirmed the deal on the phone so I wouldn't waste my or their time. When I asked what the cap cost of the car they're selling me is, I was told something to the tune of "I don't know". Seriously, don't go here to do business - they pulled a fantastic bait and switch to lure me in and then waste my evening, don't let it happen to you! More
by Vitalydotn
Employees Worked With
Camillo
March 27, 2015
Great Service Thomas Ng was very helpful in purchasing in purchasing a car. He was very informative and on point about his knowledge of the vehicles. I would defina Thomas Ng was very helpful in purchasing in purchasing a car. He was very informative and on point about his knowledge of the vehicles. I would definately come back next time. More
by Inyckz
Employees Worked With
Johnny Shi, Thomas Ng
March 24, 2015
this is one of my beat car buying experience i like to thank all the employee of this dealership they are very friendly and very well organize. it make my car buying very easy and fast.service w i like to thank all the employee of this dealership they are very friendly and very well organize. it make my car buying very easy and fast.service was excellent. i went to 5 different dealership before i walk in to paragon Acura they are really different then the others.thanks to Thomas Ng and Johnny Shi you guys are the best. More
by jc80
Employees Worked With
thanks to johnny shi, Thomas Ng
March 22, 2015
Wonderful experience Thomas Ng was very nice and knowledgeable about his cars in stock. He didn't Rush the sale and made me feel comfortable choosing the right car. he t Thomas Ng was very nice and knowledgeable about his cars in stock. He didn't Rush the sale and made me feel comfortable choosing the right car. he tells it straight and lets you know exactly what you will get with honesty and integrity. I would definitely be recommending friends and family to Thomas! More
by RL87
Employees Worked With
Thomas Ng
March 20, 2015
Must see Thomas Ng best car saleman ever Go to Paragon Acura see Thomas Ng he is the man just let him know everything you need or want he will make it happen i bought two cars from him this y Go to Paragon Acura see Thomas Ng he is the man just let him know everything you need or want he will make it happen i bought two cars from him this year ..He is very honest and make your dreams come true ..No nonsence with this guy he plays straight and lets you know exactly what things will cost with honesty and integrity. He is the only guy for me would even think of using anyone else . More
by heavy6504
Employees Worked With
Thomas Ng
March 20, 2015
Great experience Thomas Ng was a great help to me today when leasing my new RDX. He wasn't pushy and made sure that I was comfortable with the price. He did the best h Thomas Ng was a great help to me today when leasing my new RDX. He wasn't pushy and made sure that I was comfortable with the price. He did the best he could to accommodate me. Thank you so much for your big help I love my new car ! More
by Santina9991
Employees Worked With
Thomas Ng
March 19, 2015
Horrible Customer Service I went to Paragon Acura in hopes of purchasing a car best suited for me. As a previous Acura owner, I thought this would be a pretty much good experie I went to Paragon Acura in hopes of purchasing a car best suited for me. As a previous Acura owner, I thought this would be a pretty much good experience. Well, JT Owens changed that. He was very aggressive, pushy, and condescending. He lacks patience, consideration, and respect for his clients. I was basically told that my car was a piece of metal and held no value to them. As this may be true, that should have never been directly stated to a customer. I work very hard to purchase my Infiniti and I loved that car. Fortunately, I found dealer who was willing to be patient and understanding. Not only did they pay off my car loan in full (something Paragon did not offer) they gave me a year free of oil changes. Thanks Advantage Honda. More
by Jodianne
Employees Worked With
JT Owens
