Paragon Acura

Great Service We entered the dealership and we were immediately greeted by Thomas Ng. He was so helpful and extremely professional. It was a pleasure dealing with We entered the dealership and we were immediately greeted by Thomas Ng. He was so helpful and extremely professional. It was a pleasure dealing with someone that is highly efficient. He went above and beyond in expediting our new lease - he even delivered the vehicle to our home so we would not have to wait at the dealership 2 hours while it was retrieved. More

Great sales with Great service We successfully bought our dream car today at our expected price and with great service given by Thomas Ng.. Today was our third time visiting this de We successfully bought our dream car today at our expected price and with great service given by Thomas Ng.. Today was our third time visiting this dealership and Thomas always shows his great patience towards us explaining what we could get from a purchase here and why Acura is our best choice. from three times visits, we really feel Thomas is an honest sales and trustworthy. I will definitely recommend him to my friends who want to buy new cars in future. Great sales, great service. More

Great deal and great service ! I am writing a review because of the great experience I had thanks to Thomas ! Not only did he try to find the perfect deal to fit my budget, but he w I am writing a review because of the great experience I had thanks to Thomas ! Not only did he try to find the perfect deal to fit my budget, but he was also very friendly and helpful . I was only coming to get an idea of my car options and ended up leasing one. All in all it was great working with him . More

Great! Place and Great people I went to Pargon just to look and get an idea as to what I can get and afford. And to my surprise I sign a contract and ended with a great 2011 Acur I went to Pargon just to look and get an idea as to what I can get and afford. And to my surprise I sign a contract and ended with a great 2011 Acura RDX . The people at this dealership especially Thomas Ng were very nice and professional. It even seem like a great place to work ??. If you're looking to purchase any car from this dealership - this is the place Ito go. More

What's for you will never miss you I had a great experience at Paragon Acura. I went to just look at a dream car and after talking with Thomas he helped me make my decision by assuring I had a great experience at Paragon Acura. I went to just look at a dream car and after talking with Thomas he helped me make my decision by assuring me and walking me through the entire process effortlessly. The entire experience was seamless. Although I disng plan on purchasing that day I am now happy that I did. More

A great experience Our experience with Thomas Ng was a great one. He took the time to talk to us even on his day off. He made buying our car a very easy and pleasant exp Our experience with Thomas Ng was a great one. He took the time to talk to us even on his day off. He made buying our car a very easy and pleasant experience. He is very knowledgeable and professional yet fun and approachable. Mike Frances in finance was also a pleasure to work with. He explained various options and got the best terms for us. Adrian and Mark clearly love their jobs and were very helpful going over our new car with us. Enes the sales manager went out of his way to help us in with our old car, offering to keep it there for us until we made other arrangements. More

Excellent Service...TLX is awesome I arrived at the dealer at 6PM and out by 8PM with my certified TLX. Thomas was very quick and his level of customer service was excellent. I will d I arrived at the dealer at 6PM and out by 8PM with my certified TLX. Thomas was very quick and his level of customer service was excellent. I will definitely seek out for him when I return to upgrade the car again. The dealership was excellent and I highly recommend them! More

Love my new RDX I was ready to purchase an Audi Q5 and my co-worker insisted I check out the Acura RDX. I had a test drive on Thursday and picked up my new car on Fri I was ready to purchase an Audi Q5 and my co-worker insisted I check out the Acura RDX. I had a test drive on Thursday and picked up my new car on Friday! Patrick Cabarcas was my sales person. He took me for a test drive and gave me a demonstration of many of the car's features prior to me getting behind the wheel. I was quite impressed with the car. Patrick worked with me to come up with the right numbers for my lease. I have only had the car for 3 days and am still discovering new features. I got the 2016 with the advanced package so there is much to learn. I have not yet had any experience with the service department, but Mike Francis, in finance was easy to work with. More

Excellent Went to Paragon Acura in Queens today to purchase a RDX, and I must say that the sales service I received was excellent!! Our sales person was Jose Pe Went to Paragon Acura in Queens today to purchase a RDX, and I must say that the sales service I received was excellent!! Our sales person was Jose Perez. He helped us find the right car, was very transparent, and made the transaction as seamless as possible. He made us feel at home, he spoke our language (Spanish), explained all of the options to us, and since I had to go to work, he got some paperwork together for me to finalize the deal and personally delivered the vehicle to me at work where we finalized the transaction!!. He is simply the best!! His sales manager even helped us get a matching interest rate on our loan (which saved us a trip to the bank), and we thank him for that, and the management team sprung in to action to help correct a Carfax report issue. More