Paragon Acura

Superb Thomas is absolutely genuine and honest! No drama with him. We went to another dealer that we weren't 100% happy with in Long Island, since we had an Thomas is absolutely genuine and honest! No drama with him. We went to another dealer that we weren't 100% happy with in Long Island, since we had an appointment with them first. They tried to charge us for silly things like floor mats and wheel locks. Really? Come on. The Long Island dealer didn't have the cars and colors we wanted, either, and even their quotes were a bit...off. So we left and I promptly called Thomas as I promised I would. We immediately drove back into Queens to see him and drove away with a brand new Acura RDX Tech AWD a few hours later. We should've just gone to him in the first place. Thanks for everything, Thomas!! More

Thomas is amazing Thomas kept in touch and texted me on his personal cell phone anytime a car was available that may have interested me. Thomas was thurough, offered me Thomas kept in touch and texted me on his personal cell phone anytime a car was available that may have interested me. Thomas was thurough, offered me the best deal and honored my every request. By far one of the best dealers I dealt with. I recommend everyone to go see him More

NO DRAMA GUY/DEALERSH Thomas NG assisted me in meeting my needs and wants...he and this dealership are the best!!! Thomas from the start treated me very good and got me the Thomas NG assisted me in meeting my needs and wants...he and this dealership are the best!!! Thomas from the start treated me very good and got me the best deal on my 2015 Acura TLX...the car is AWESOME and so is Thomas NG and his team! Thank you Thomas! More

Thomas Rocks! I've dealt with a few dealers over the years, but Thomas was straightforward and explained things in plain English. I felt like he truly meant what he I've dealt with a few dealers over the years, but Thomas was straightforward and explained things in plain English. I felt like he truly meant what he said and wasn't just trying to make a sale. Long story short... Thomas rocked and my new Acura rides like a dream! Thumbs up! More

Highly Recommend! Thomas was very helpful and friendly. He spent a lot of time to explain everything to us.I had a good experience with ACURA! I highly recommend Thomas Thomas was very helpful and friendly. He spent a lot of time to explain everything to us.I had a good experience with ACURA! I highly recommend Thomas if you wanna get a new car. More

"Great Experience" We had a very good experience with Paragon Acura. The sales person, Thomas Ng is very friendly and honest. He listened to my needs and exposed me to v We had a very good experience with Paragon Acura. The sales person, Thomas Ng is very friendly and honest. He listened to my needs and exposed me to vehicles that would meet those needs. The best thing about my experience is that he didn't pressure me to make a decision immediately. He has a great personality and made this buying experience enjoyable. More

Thomas Ng the Best Salesman Thomas was really good. He explained everything to me and was patient. He went over some options with me that best suited me. Johnny was also the same Thomas was really good. He explained everything to me and was patient. He went over some options with me that best suited me. Johnny was also the same. He was very good. Adrian was great as well. Thank you to everyone that helped. More

Thomas Ng. He is a Top 50 Salesman for a reason. Came in looking for the 2016 RDX in a specific color and Thomas Ng worked with me to try to get me into one. He was courteous, answered all of my ques Came in looking for the 2016 RDX in a specific color and Thomas Ng worked with me to try to get me into one. He was courteous, answered all of my questions, was extremely patient during the test drive, and continued our conversation throughout the week via email and texting. As many here have stated, he is a natural salesman and his style never makes you feel pressured to buy. The man has a gentle touch. The ironic thing was, I didn't end up buying the car from Thomas. After we agreed on a price, I found out they were out of my color. That sort of thing happens. But that didn't stop him from trying to make a deal work. He got pretty creative with possible solutions, but in the end, I was pretty adamant on the color and I eventually went elsewhere to get it. I even paid a little more for it, but that disappointment didn't take away from my overall impression of Thomas and Paragon. A month later I still think about the exceptional service Thomas showed me that week. Not surprisingly, Thomas is rated a gold-star Top 50 Salesman. That's nationally, folks. And even though I didn't buy my RDX from Thomas, I promised I would buy my next car from him. More

Great Car, Even Better Service I came into the dealer with a set number that I was willing to spend...and Jose Perez and Mike Francis made that possible. I went to Paragon knowing w I came into the dealer with a set number that I was willing to spend...and Jose Perez and Mike Francis made that possible. I went to Paragon knowing which car I wanted, it just depending on how good the deal sounded and the salesman. Service is really important to me and the car could've been $5k cheaper, but with lousy service, I would've walked out. Fortunately, I walked out, but just to get into my 2016 Acura. From start to finish Jose was there to ensure that I left with that care. Undoubtedly that is his "job," but he didnt all at make it feel like it was a sales pitch or like he needed the sale. When it came time to talk $$, Mike Francis explained the details of all the financing options and got me the rate I wanted and it was all history from there. This is a great dealership, with great service, and they come highly recommended by myself and my fiance. She's already talking about what car we should get next... More

Top Notch Customer Service! I have never owned an Acura before nor have I dealt w/ Paragon Acura but the customer service I received from Sales Consultant, Thomas Ng during my pu I have never owned an Acura before nor have I dealt w/ Paragon Acura but the customer service I received from Sales Consultant, Thomas Ng during my purchase was outstanding. As a Psychologist, I am sensitive to sales gimmicks but my sales consultant, Thomas Ng was nothing but professional & forthcoming. Thomas Ng took the time to answer questions, gave me space to explore the different models in the showroom & did not put any pressure on making a purchase. His genuineness, & customer care were very apparent. I generally dislike car shopping, this was the best experience I have ever had (4 previous vehicles). While the vehicle speaks for itself, not enough can be said about the care I received from Thomas Ng & other Paragon Acura staff. More