Paragon Acura

Quite satisfied Mr. Thomas Ng was very helpful all the way and made us really happy with our purchase (2016 RDX). Great service and no hassle at all. Mr. Thomas Ng was very helpful all the way and made us really happy with our purchase (2016 RDX). Great service and no hassle at all. More

Truly exceptional My experience with Thomas Ng was truly exceptional. I told him exactly what I wanted and the price I wanted to pay and he accommodated me with my RDX My experience with Thomas Ng was truly exceptional. I told him exactly what I wanted and the price I wanted to pay and he accommodated me with my RDX and hit my target price. The closing of my deal was done in a timely fashion and I picked up my RDX next day. All finance documents was prepared and he even contacted my insurance company on the addition of my new RDX. Signing all leasing documents & picked up my RDX took less than 15 minutes. His knowledge of the vehicle also helped me decided to closed my lease the same day. More

Great experience buying a 2012 MDX We had a great experience with Francisco Collado and his colleagues at Paragon Acura last week. Professional, knowledgeable and patient. Thanks to We had a great experience with Francisco Collado and his colleagues at Paragon Acura last week. Professional, knowledgeable and patient. Thanks to all the team there! More

Best experience I've ever had at a dealership I have leased and purchased several cars before, however, I've never had as easy and a professional experience with a vehicle purchase than I did at m I have leased and purchased several cars before, however, I've never had as easy and a professional experience with a vehicle purchase than I did at my recent experience at Paragon Acura. Starting from my initial phone call all the way through the vehicle walk through after the paperwork was done was a pleasant experience where I felt valued as a customer. Gary was my sales rep who was very professional and knowledgable showing me the car I was looking at. I highly recommend anyone else to ask for Gary. Once we got into price negotiations, Ali (one of the sales managers) was reasonable and understanding of where I wanted to be price wise on the car I was looking at. He went above and beyond to ensure he earned my business and that I was happy with the price I was paying for the car (while being professional and without added pressure). Buying/leasing a car can be a stressful situation during and sometimes even after the transaction if you're not 100% sure of the deal you got. This will not be the experience you will have at Paragon. I highly recommend anyone who is considering a new or used Acura to give these guys a shot. They will do what it takes to make you happy. They did for me. Thank you! More

Pleasant transaction. This is my 4th purchase and it was by far the smoothest and friendliest transaction yet. Thomas was very thorough with every step of the process. H This is my 4th purchase and it was by far the smoothest and friendliest transaction yet. Thomas was very thorough with every step of the process. He was very patient and considerate with all my concerns no matter how small it was. More

Outstanding customer service by Thomas Ng Thomas is a professional par excellence .. Our experience right from the get go was outstanding and made us feel our business was really appreciated! Thomas is a professional par excellence .. Our experience right from the get go was outstanding and made us feel our business was really appreciated! We bought an Acura MDX 2016 and the process was facilitated entirely by him .. He delivered our car to us in NYC late at night.. He deserves the highest possible award and recognition for having gone beyond expectations to make the sale and keep the customer happy ..we are very very happy and would recommend this dealership and him in the blink of an eye More

Professional and easy going We visited Paragon Acura on a Saturday morning and planned on visiting numerous dealerships that day. After meeting with Thomas Ng at Paragon, howeve We visited Paragon Acura on a Saturday morning and planned on visiting numerous dealerships that day. After meeting with Thomas Ng at Paragon, however, we decided to cancel our plans to visit other dealerships. Thomas made us feel like he had our best interests in mind. He has a very calming presence and provided knowledgeable and friendly service without being pushy or making us feel pressured. We are excited about our new Acura but also about the fact that Thomas has our back. More

Great Service from Thomas Ng! I came in for service cuz a recall, was curious about my trade in value, met with Thomas Ng, one of the sales consultants there. When i sat on his de I came in for service cuz a recall, was curious about my trade in value, met with Thomas Ng, one of the sales consultants there. When i sat on his desk, i was impressed by all his winning awards. I made sure i was satisfied with my trade in value, and got me the best deal on a lease. He even gave me a loaner car for me to rush out to my meeting while he was getting ready for my new car for inspection and full details. Really happy with his service, will definitely get another lease from him three years later! More

Quick and smooth transaction I had an appointment for a lease trade-in at Paragon Acura. I met with Thomas Ng and was able to complete the transaction quickly. Thomas was courteo I had an appointment for a lease trade-in at Paragon Acura. I met with Thomas Ng and was able to complete the transaction quickly. Thomas was courteous and professional throughout the whole process. I was extremely happy to be able to reduce my payments and get into a new car the same day. Met with Fernando to complete the finance contract which was completed in a smooth and quick manner. Once the car was ready Adrian performed a detailed demo to show the new features of the new model. Definitely would recommend Thomas and Paragon Acura to others. More