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Paragon Acura

Queens, NY

4.6
1,864 Reviews
If you're going to buy a new Acura at Paragon Acura, serving Long island, Brooklyn and Woodside NY, or take your car in for routine maintenance or an auto repair, you probably want to know a little bit about us. Makes sense. Paragon Acura, located at 56-02 Northern Blvd Woodside, New York is happy to tell you that we've been serving the Long island, Brooklyn and Woodside NY area for longer than many of you might have owned your current car. With those years comes invaluable expertise, which we put to your advantage. We're not just talking acumen on new Acura models, but used cars, service and auto repairs and perhaps most importantly - Acura financing. We hand pick each member of the Paragon Acura team for their high level of competency, vast knowledgebase, eagerness to learn late-breaking technology, ability to relate to drivers from all walks of life, and commitment to keeping Paragon Acura a pressure-free environment, which if you ask many of our patrons, makes us a dealership in the rough. Of course the best way to see for yourself the distinct experience you'll have at Paragon Acura is to explore our new Acura models; used cars; service department ; financing; certified car parts in person, at 56-02 Northern Blvd Woodside, New York.
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56-02 Northern Blvd

Queens, NY

11377

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Showing 1,864 reviews

February 08, 2016

Excellent and Professional! Friendly staff in Paragon Acura! Thomas Ng Is very proactive and doesn't waste any time, gave us the best options and feel great when we left. Excelle More

by J0hnr0d12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
Feb 08, 2016 -

Paragon Acura responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. William Finsilver | General Manager | 718.507.3900 ext.302 | w.finsilver@paragonacura.com

February 08, 2016

Great team work We love our new MDX !!!! Thomas Ng was courteous and very professional he answer every question that we have and made the process very quick his o More

by djjuan68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
Feb 10, 2016 -

Paragon Acura responded

Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that Thomas was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience at Paragon Acura; we look forward to working with you, your family, and your friends in the future. Best, William Finsilver | General Manager | 718.507.3900 ext.302 | w.finsilver@paragonacura.com

February 08, 2016

So nice dealership Thomas Ng is a very nice dealership, I like this guys! Because he is very professional, but also very patient will answer your every question! If i ha More

by Leo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
Feb 10, 2016 -

Paragon Acura responded

Leo, we are truly grateful for this awesome review! We are thrilled that Thomas was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Best, William Finsilver | General Manager | 718.507.3900 ext.302 | w.finsilver@paragonacura.com

February 03, 2016

Service rep wasn't helpful and the dealer didn't provide me for a loaner. I was on foot for about 5 days. Had to pay a cab to get to places and get from the d More

by Blue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephanie Fernandez
Feb 04, 2016 -

Blue responded

This just happens to be my first public complain on the dealer. If I had known about this site before this would've been my third complaint. I'm very disappointed on all my encounters at Paragon that at this point there is nothing that can be done to change my mind about this dealer. So far two of my friends have gotten Acuras within the past six months and I've sent them to Acura of Manhattan. I made the right decision by sending them there. They are very pleased with Acura of Manhattan, unlike my experience at Paragon.

February 02, 2016

Marvelous! Jose Perez assisted my mother and I a few weeks ago in purchasing a vehicle. Unlike many of the salesman I've encountered, Jose had a strong consulta More

by Melissa.03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2016 -

Paragon Acura responded

Congratulations on your new car, Melissa! Thank you for taking the time to write about your experience. It's great to know Jose was able to provide you with the pressure-free and knowledgeable service Paragon Acura is known for. Please feel free to call or stop by if there is anything else we can do to help you. Take care! Best, William Finsilver | General Manager | 718.507.3900 ext.302 | w.finsilver@paragonacura.com

February 01, 2016

Recommend Excellent customers service, did not feel any pressure of shopping. Professional and knowledgeable to Acura's cars. He was analyzing customers need More

by syu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
Feb 01, 2016 -

Paragon Acura responded

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

January 27, 2016

Wonderful!! The people from Paragon Acura provided great attention. They were able to find the perfect car for me and my family, amazing car at a reasonable price More

by Yeli21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando, Thomas Ng
Jan 28, 2016 -

Paragon Acura responded

Thank you for leaving us this review, Yeli. We are very happy to hear that we could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see Paragon Acura any time! Take care. Best, William Finsilver | General Manager | 718.507.3900 ext.302 | w.finsilver@paragonacura.com

January 26, 2016

Beyond my expectations I enjoyed working with my sales person Alex Mejia. He was great in every every aspect, kind and great product of knowledge. We cut through all the BS More

by Stephen S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Caceres, Alex Mejia
Jan 27, 2016 -

Paragon Acura responded

What an enjoyable review to read! It is reassuring to know Alex provided you with a hassle-free and great shopping experience. Paragon Acura's primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any additional questions or concerns. Also, be sure to visit us on Facebook to gain access to our exclusive specials. William Finsilver | General Manager | 718.507.3900 ext.302 | w.finsilver@paragonacura.com

January 24, 2016

Thomas was great Thomas was great. Very helpful in getting a deal done and getting me into a new lease quickly and easily. He was very good at following up and making More

by LeaseCar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
Jan 25, 2016 -

Paragon Acura responded

Thanks for this nice review! Thomas truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs. Also, check out our Facebook page for exclusive deals. William Finsilver | General Manager | 718.507.3900 ext.302 | w.finsilver@paragonacura.com

January 23, 2016

Great Sales Rep, Easy to deal with I went in to buy the 2016 MDX and Thomas Ng took care of me. He was exceptional, very professional, honest and he got me the car that I wanted at a pr More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
Jan 25, 2016 -

Paragon Acura responded

Rich, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Thomas was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, William Finsilver | General Manager | 718.507.3900 ext.302 | w.finsilver@paragonacura.com

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