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Paragon Acura

Queens, NY

4.4
1,919 Reviews
If you're going to buy a new Acura at Paragon Acura, serving Long island, Brooklyn and Woodside NY, or take your car in for routine maintenance or an auto repair, you probably want to know a little bit about us. Makes sense. Paragon Acura, located at 56-02 Northern Blvd Woodside, New York is happy to tell you that we've been serving the Long island, Brooklyn and Woodside NY area for longer than many of ...
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56-02 Northern Blvd

Queens, NY

11377

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Showing 1,919 reviews

August 03, 2016

Amazing service at paragon Acura My experience was great..Fernando and Thomas knew exactly what they were doing in a professional manner..it was my first time there and would definite More

by Evega354
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
Aug 04, 2016 -

Paragon Acura responded

Thank you for your review. We're glad to have Fernando and Thomas on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Justin Hili | Sales Manager | JHili@paragonacura.com

August 02, 2016

Professional, Patient, and Reliable This is the best dealership I have ever seen. I was shopping with many different car brands dealership before Paragon Acura, All those dealerships had More

by Sunnnnnny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
Aug 02, 2016 -

Paragon Acura responded

Paragon Acura thanks you for taking the time to submit this amazing feedback. Thomas and the rest of our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your Five-Star Review and recommendation! We thank you for trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com

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July 27, 2016

Acura TLX As a retail customer and a car salesman myself, I've never been treated so badly when trying to make a purchase. I live 250 miles away from Paragon More

by Hoang Levin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Pazmino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2016 -

Paragon Acura responded

Hoang, I am concerned by your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and our company. It is my goal to help resolve this matter while demonstrating the importance we place upon providing excellent customer service. We don't want to lose a customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback. Please contact me at your earliest convenience. Hope to hear from you soon. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com

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July 26, 2016

Great Experience!! Thomas Ng and Fernando were AWESOME!!!!!! This is my 4th car with Paragon. I started with a Honda 16 years ago and 4 years ago moved up to Acura. Th More

by Tracy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Manon, Thomas Ng
Jul 26, 2016 -

Paragon Acura responded

Tracy, it was a pleasure to read about your fourth car-buying experience at Paragon Acura. Congratulations on your Acura!  Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Thomas and Fernando provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com

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July 25, 2016

Acura MDX Salesman, Thomas Ng, is very professional and helpful. Highly recommended to friends and will return in the future for next purchase. THANK YOU THOMA More

by Borys76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
Jul 26, 2016 -

Paragon Acura responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am grateful to hear that Thomas worked hard enough to make your purchase completely painless. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com

July 25, 2016

Professional, fair, courteous Thomas Ng was one of the most professional salespeople I have ever dealt with. He was upfront, honest, and kind through the whole process. He consiste More

by Talana Bradley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Mejia, Thomas Ng
Jul 26, 2016 -

Paragon Acura responded

Talana, thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Thomas was able to meet your needs. At Paragon Acura, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com

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July 23, 2016

Thomas is the total package. Honest, patient, and bilingual I recently helped my Chinese parents with the purchase of their Acura RDX. My Chinese is not great, especially when it comes to words for car feature More

by MiddleChildSyndrome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
Jul 26, 2016 -

Paragon Acura responded

Thank you for taking the time to write about your experience with us! At Paragon Acura, we work very hard to provide each of our customers with a personalized experience. I am happy Thomas was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com

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July 19, 2016

Thank you, Thomas Ng! Thomas was extremely pleasant, professional and resourceful in negotiating my transition from my previous auto to a new Acura. The entire process requ More

by DeanPHutchins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany, Fernando, Thomas Ng
Jul 19, 2016 -

Paragon Acura responded

Dean, thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Thomas was able to meet your needs. At Paragon Acura, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com

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July 11, 2016

Very accommodating and helpful Our salesman Tom was very helpful and accommodating. He helped every step of the way with guiding us to the right CPO vehicle for our needs. Much more More

by Dawn99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
Jul 12, 2016 -

Paragon Acura responded

Thank you for leaving us this great review, Dawn. We are very happy to hear that Thomas was so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com

July 10, 2016

Upstanding personally I just can't believe dad still around people like Thomas . People like Thomas should be in University throughout the United States teaching people More

by Wall01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Manon, Thomas Ng
Jul 11, 2016 -

Paragon Acura responded

Thanks so much for the excellent review! Thomas is a key component of our team here at Paragon Acura, and he will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we exceeded yours can only mean we are approaching that goal. Please come back to see us if you need anything at all. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 |JHili@paragonacura.com

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