Paragon Acura

Great experience Our salesman Thomas Ng was awesome. Knowledgable, professional, and made the buying experience pleasant. Easy to talk to you and answered all question Our salesman Thomas Ng was awesome. Knowledgable, professional, and made the buying experience pleasant. Easy to talk to you and answered all questions. Overall great experience! More

Trouble with my new car. My wife and I purchased a brand new RDX advanced package not even 24 hrs from purchase did we notice that there was a dent in the rear door that they My wife and I purchased a brand new RDX advanced package not even 24 hrs from purchase did we notice that there was a dent in the rear door that they admittedly realized that they gave us a vehicle with a factory defect they took it to fix when it was returned it was filled with trash and scuff marks in the interior now just barely a month into ownership the vehicles air conditioning system is not functioning properly on the hottest day or the year of all times. This car has been trouble and it's frustrating I attempted to call the dealership and all they say oh well bring it in otherwise there's nothing that they can do for us. I didn't spend $58,000 for a vehicle with this many defects. I would however like to add two positive notes. Our salesman Patrick and Alex M. In service have been at least very open and accommodating to our needs which has tempered my response to theses problems and that they should be properly recognized for there good work and efforts towards customer satisfaction. More

A good experience Very helpful, professional, and efficient service he provided. I will definitely come back again, and also recommend to my friends. We finished the ta Very helpful, professional, and efficient service he provided. I will definitely come back again, and also recommend to my friends. We finished the talk and price negotiation through email, and also the paper work online, the next day my was ready, got all the paper signed up, and I drove my car home. The whole process is smooth. More

Acura MDX My wife and I are very satisfied with our purchase. Our sales rep. was Roberto and Melvin and he did a great job. He made us feel very comfortable, he My wife and I are very satisfied with our purchase. Our sales rep. was Roberto and Melvin and he did a great job. He made us feel very comfortable, he was very attentive to our needs and requests. He made sure we felt comfortable, he took very good care of us. He was very honest and was very patient with us, which now a days is very difficult to find. He worked hard in getting us the best deal possible on our vehicle and we are extremely happy with our vehicle and the great customer service we received. Big thanks also to the man Mark Caceres for getting our car looking clean and going over all the technology in the car. You were a great help even though I asked 1000 questions. hahaha thanks for being patient with me! More

Great Experience, Fast Service I was looking for an used Acura MDX. Thomas found me my dream car and fit my budget. All the paperwork was done within couple hours. Extreme fast s I was looking for an used Acura MDX. Thomas found me my dream car and fit my budget. All the paperwork was done within couple hours. Extreme fast service. More

Great Customer Experience - pre and post sale I had a great experience with Thomas. This was my first time buying a car, and he helped locate the car I liked - Acura RDX 20014, took care of couple I had a great experience with Thomas. This was my first time buying a car, and he helped locate the car I liked - Acura RDX 20014, took care of couple of small things that needed getting done and made the whole purchasing process seamless and easy. After the purchase, he kept in touch with me and followed up on how the car was doing and if i needed any help. If you are in the market for a car, Thomas is your guy! More

Greate Experience with dealer and Sales Thomas is very knowledgeable and helpful along the whole process of new car leasing. Selecting the right model and plan, getting the right insurance a Thomas is very knowledgeable and helpful along the whole process of new car leasing. Selecting the right model and plan, getting the right insurance and plate. everything is smooth and painless. Look for Thomas if you need an Acura. More

Great Dealer, Great service, great manager. It is the second time that we buy at this dealer. This time we bought an Acura RDX2017. Great car. The manager, Mike, is very helpful, charismatic, an It is the second time that we buy at this dealer. This time we bought an Acura RDX2017. Great car. The manager, Mike, is very helpful, charismatic, and very friendly. We were treated very fair, very friendly and with professionalism by Nelson, one of the salesperson. Nelson showed walked with us for almost two hours around the new cars at Honda and Acura places, The service we received was fantastic. Nelson and Mike called and spoke with Geico, the insurance company as well, and made us feel very comfortable. The lady (the new mom) who just returned from maternity leave, explain us the features of the new car very patiently and professionally. We finished all our papers in a timely manner and the finance specialist, Adnan, helped us explaining the finance of the deal in detail. We are very happy with their service, and we recommend this dealership 100%. More

Lease Buy Out Thomas Ng was very helpful and very detailed with the process of the lease buy out on my 2014 MDX. At the end of the day I walked out with the best de Thomas Ng was very helpful and very detailed with the process of the lease buy out on my 2014 MDX. At the end of the day I walked out with the best deal. I am glad that Thomas helped me and I definitely recommend Thomas if you are looking to buy a car from Paragon Acura. More

Justin Liu, Amazing!!! Recently purchased a used 2010 MDX, first time purchasing a car from a dealership. At first, I was a little nervous but Justin made the process extre Recently purchased a used 2010 MDX, first time purchasing a car from a dealership. At first, I was a little nervous but Justin made the process extremely easy. He was friendly, informative, knowledgeable and extremely professional. He went above and beyond with my purchase, every concern I had he had an answer. Problems with certain details within the car he was able to assist. Thanks again for everything Justin! Eugene More